Have you guys gotten your final registration code for Shadowbringers?

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Originally Posted by micke

How do we get our code?
With mail or do we have to check our page on SE store?
Thx
Micke

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Last expansion, I got an email letting me know my code was ready with a link to log into my SE Store account and retrieve it.

Also, Early Access is active until July 5, so it's not like anyone is in danger of getting booted out.

Haven't gotten a code or any indication that my collector's edition has shipped, so I can only assume it hasn't. I was successfully charged, of course, and I got an email stating:

"Your order should ship out between 6/24/2019 and 6/28/2019 and should arrive around the release day of 7/2/2019. You should receive an email notification with the tracking number once the order leaves the warehouse. Please make sure to check your spam folder in case you do not see this notification in your inbox."

So far none of that has happened and there's nothing in my spam folder. Guess I'll just order digital from now on and save myself the bother.

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Originally Posted by Camiie

Haven't gotten a code or any indication that my collector's edition has shipped, so I can only assume it hasn't. I was successfully charged, of course, and I got an email stating:

"Your order should ship out between 6/24/2019 and 6/28/2019 and should arrive around the release day of 7/2/2019. You should receive an email notification with the tracking number once the order leaves the warehouse. Please make sure to check your spam folder in case you do not see this notification in your inbox."

So far none of that has happened and there's nothing in my spam folder. Guess I'll just order digital from now on and save myself the bother.

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Exact same story for me. Even the same e-mail. Don't waste your time with SE support. I don't think they exist. No response to e-mail, Constant busy signal on the phone. As for Web chat once they stopped having technical difficulties (sic) you just sit in a never ending queue. If I am locked out of SB after Friday ( which I suspect will happen) I will spend my free time looking for legal advise.

Finally got in touch with SE via Web Chat (after 5+ hours) only to be informed that ceded control of the store's operation to a company called Scalefast. They disavow all knowledge and responsibility for their actions (maybe they will self destruct in 5 secs). Understand SE your name is on every transaction not Scalefast. It's your reputation that is being destroyed by this, not theirs. If it were me I would take a closer interest in how they operate under my name.

My physical collector's edition just got here and I registered the code. No mount or minion yet though. Are they supposed to arrive the same day or will they be held back until official release?

Edit: My mail was full apparently. I deleted a couple and refreshed the mailbox and it showed up.

No key for me yet but I did see a player with the Fran minion. So maybe check post moogle or achievement dude?

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Originally Posted by Brotillian

My physical collector's edition just got here and I registered the code. No mount or minion yet though. Are they supposed to arrive the same day or will they be held back until official release?

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It appears that PS4 players got their items early. However, PC/Steam players must wait until tomorrow to get their digital goodies.

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Originally Posted by Vahlnir

It appears that PS4 players got their items early. However, PC/Steam players must wait until tomorrow to get their digital goodies.

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Can't wait to ride my ugly horse thing. :o

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Originally Posted by DragonFlyy

None of the sources that you can buy the expansion from are the Mogstation. Mogstation is where your account is, even the SE Store is not run by Square. So yes you have to put a code in because none of these sources know what your mogstation account is, and that's probably a good thing. If they start selling on the Mogstation store, then I would expect it to link automatically. As for you never have to enter it for SB, did you buy the upgrade directly from Mogstation? If not then you had to enter a code.

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This can't possibly be right, updating my PW for SE Store forces me to change it across the Mogstation and launcher, and vice versa. I know because I've gotten that stupid 'Suspicous Activity' email about 5 times and it took me forever to figure out they were all linked. So there's at least SOME interchange there.

Not complaining, as I don't mind the wonky registration process (2.0 launch was a nightmare learning how it all worked together though!), but it would be odd for them to be linked but run by different people.

Anyone has gotten their EU shadowbringers code yet? It's 2nd July already and the code is still not showing in the SE store. My JP friends all gotten their codes at midnight JP time so am i supposed to be receiving my code by now or in 3hrs time after the maintenance?

I believe the codes are released at 12:00 PST. At least that is what I am reading by other players.

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Originally Posted by Dalmacus

Anyone has gotten their EU shadowbringers code yet? It's 2nd July already and the code is still not showing in the SE store. My JP friends all gotten their codes at midnight JP time so am i supposed to be receiving my code by now or in 3hrs time after the maintenance?

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