Steam payment HUGE price increase!

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Originally Posted by Enkrateia

Greetings, everyone!

Thank you for your cooperation, understanding, and patience.

LGM Enkrateia

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Thank you for reply,could you confirm if the price of auto renewal subscription will change too?

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Originally Posted by Enkrateia

Greetings, everyone!

Because this is a topic that is directly concerning to these customers, I do not want to have to close down this thread. However, the discussion should likely focus around the change in price, instead of more subjective terms like "fairness" and "entitlement", since those discussions can be very inflammatory. I have already removed some posts for crossing that line, and would prefer this discussion remain open to provide feedback and dialogue instead of needing to be closed because it is inflammatory.

I will work on trying to get more information about the changes in prices, so you can be more informed in the process. I can confirm that the prices have changed for some of our customers. If you feel that the change is incorrect, please feel free to respond, and I'll make sure it's looked into.

Thank you for your cooperation, understanding, and patience.

LGM Enkrateia

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So are these changes really intented? If so then there was a immense lack of communication in making such a huge increase in the sub price without any notice nowhere. Also making this exactly 1 month after the expansion release makes it all look kinda... You get it, right?

Having about 3$/hour here (and thats a good job if you have 3$/h after tax for the big citys, 1$ or 2$ average for the country especially for the kids who have time to play) many will stop pay for the game
I stoped my very old FFXI sub when they decide to change sub from $ to €, old accounts was all $ and this is huge difference
Now probably many here will stop FFXIV as well
260₽ and 880₽ way big difference

Quote:

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Originally Posted by Enkrateia

Greetings, everyone!
I will work on trying to get more information about the changes in prices, so you can be more informed in the process. I can confirm that the prices have changed for some of our customers. If you feel that the change is incorrect, please feel free to respond, and I'll make sure it's looked into.
Thank you for your cooperation, understanding, and patience.
LGM Enkrateia

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Hello.

On steam we can found a lot of games for 20 $ but steam make it for 37,00~40,00 R$, i don't think this is a update on the value, i believe the price is really fair for what we can pay.

Take a look on Blizzard World of Warcraft, the game time here for us is 24,00 R$ and in dollar cost 15$.

I dont believe this can be a update on the game time, if is, a lot of people will quit the game.

So please, take a look to our market careful.

12,99 for 29,00R$ is a good deal, why change now ?

I hope you guys can change it back and make us happy :D

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Originally Posted by Rita1989

It's seems some countries were paying a set price rather then paying 13.99 USD converted to local currency on steam and SE decided to change it to what it should be.

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Thanks for your answer, much appreciated.

While I think it's fair that everyone pays the same amount, I don't think it's fair to have a change like this happen with no notice.

It is also worth noticing that Behemot is a very well populated server, and a great portion of these players are Brazilians, with this change in price many will just leave the game, and I can not see many joining in, with how more acessible wow monthly payment is for us right now.

As a current SE costumer for long time I would like to say 2 important things:

#1 - If you (SE) want to change your monthly payment you have all your rights but PLEASE give to us any clues, advertise, information or semething like that, I'm upset right now for playing and paying for a long time and received it for it.

https://image.ibb.co/dU97N5/Done.png

#2 - World of Warcraft is the major MMORPG in Brazil, it has Portuguese (Brazil) translation and Portuguese (Brazil) dubbing however FFXIV nay... I've spent money and time playing a game what I choosed and better WOW (FFXIV) but c'mon! Their game has translation and dubbing with a HALF monthly cost in our country.
https://image.ibb.co/gPvE25/wow.png

Nevertheless I want to believe on that, SE do not want to lose their Brazilian players from all servers (Bahemoth mostly). In a nutshell R$41,00 only a minority of us could pay for it and I will be among them.


Hydaelyn please save your brazilian players!

I'm feeling totally disappointed and sad with this. The game is having a lot of problems since the new expansion started (lag spikes, disconnect erros, ddos attacks...), but what happened today was a complete disrespectful move. Almost 1 month after the expansion release you decide change the price we (players outside US that pay through steam wallet) making it cost 10-12BRL more? I'm really sad with this because I really like the game and it has been giving me a very good time since I started playin... unfortunately I'm not a rich person and the "new" price for the month sub isn't viable for me to pay. :(

The saddest part of this is that my sub time will end tomorrow..

The fact that this is being changed without any form of customer notification is unacceptable and needs to be corrected immediately. And companies selling at a reduced rates in economies that aren't as strong is a common sales practice in many industries. It's just not something most people in more developed / economically secure countries are aware of. (I'm from Canada.)