ALL relic quest progress lost...

I had been leveling my CUL prior to entering Ifrit HM for the White Hot Ember, and I'm positive the quest was there when I entered the instance. Upon completion and exiting, the quest was gone, and Gerolt only offered me to restart the quest from scratch.

Character Name: Baistt Oraya
Job: Paladin
World: Midgardsormr
Date/Time of occurrence: Roughly, 10pm AST on 10/31/2013

Date: 01/11/2013
In-game time: 15:30pm (GMT+2)
Frequency: Once
World name: Shiva
Character name: Naja Mihgo
Class/Level: 50 Warrior
Party or solo: Solo
Situation: I accidentally abandonned the quest in garuda fight, thinking I left the fight...

I was on Titan HM, can you help to restore at this step?
Thanks in advance.

Is there any chance of getting a reply from a Dev/Mod regarding this issue? I was directed here by a GM with the hopes that I would at least receive some sort of acknowledgement of my concern. Some people (IMHO) don't belong reporting their issue because they abandoned the quest, but a lot of the reports here are legitimate Quest disappearances. It's frustrating enough that the problem exists, it is simply compounded upon by the fact that we're left in the dark with no idea what's going on.

I received a survey request for the GM I 'dealt' with, and I'm holding off on replying until I at least hear back... was *hoping* to deliver good feedback.

Date: 11/03/2013
In-game time: 12:45am (EST)
Frequency: Once
World name: Goblin
Character name: Sylvannas Zarathustra
Class/Level: 50 Black Mage
Party or solo: Party
Situation: I accidentally abandoned this quest while leaving the Titan Hard Mode fight.

All my progress on the Relic quest was lost. I would like a reset. Any help would be appreciated.

Relic Quest Progress Lost

Class: Summoner
Date: 11/3/2013
Time of Loss: Between 2:20AM - 2:30AM (Central Standard Time, CST)
World Name: Behemoth
Character Name: Valsharess Conre'sun
Quest Progress: I was on the very last step to collect tomes for oil.

Please help!!!!!!!!!!!!

Character Name: Fabio Arrowy
Word: Lich
Class/Level: Bard 50
Date And Time: November 3rd 2013 around 8:30 GMT

Hi, I accidentally abandon the relic quest for bard trying to find the third item from TITAN HD, so practically at the END! Please Help!

If you have not done so, please leave your character name and world here, as well as the job that lost the progress and the approximate time frame in which the loss occurred

Character: Gorlim Zanderhoff
World: Brynhildr
Job: Paladin
Date 11/2/13 approx 9:30 pm CDT

Downed Chimera - no one in party received loot. An in-game bug report was made at the time, and screenshot was taken

Character: jacksung Dagu
job: white magic
World: gunguir

I already kill Chimera and hydra but I did not get Thyrus weapen. System ask me to kill hard Navel too
But it is much different than other players setting. Other players get Thyrus weapen just after they kill hydra. Please help me thanks.

Character Name: Jowie Mctavish
World: Midgardsormr
Class lost progress: Bard
Date/time: Nov. 5th, ~8:45 PM PST(UTC-08:00)

I was up to the Hydra fight, and still have the Unfinished Artemis Bow.

Does anybody have any news on this issue? Does anybody answer to you? Thanks

Seeing all these reports doesn’t give me a good feeling thinking about having to go through this quest in a few weeks. The problem seems to exist since several weeks already but I haven’t seen any sign of solution for the players concerned. Is there a solution at all and if it is a manual one? Like Game master sending you the items you have lost? Or is this really just an open issue and people are left in the dark? Knowing that gathering the items you need takes a long time and also knowing that there is a small chance of losing everything doesn’t make the so called endgame content too appealing for me. And why is this thread still in the In-Game bug reports forum and not in the accepted bug forum?

Character; Aces High

Server; Ultros

This quest is bugged for me. I have the Unfinished and the adds I am supposed to kill don't have a quest icon above their head not count when I kill them.

Please fix this.

Customer support feels pretty terrible right now with SE and I know of instances where this kind of thing has happened in other games where they just go into the system files and change your progress to what it should be.

I currently have the issue where my progress for my Gael Bolg relic quest has been completely reset after completing Titan HM and no I never abandon quests, ever.

Character: Nierion Astaldo
World: Hyperion
Quest: A Relic Reborn (Gael Bolg) - Reset after beating Titan HM.

This all happened on NOV 6th 2013.

I am expecting this to be resolved, and if it can't I also expect compensation.

Thanks in advance!

Kochie Monster. Bard quest. Cactaur. Was needing titan. Unfinished relic weapon lost

Krude Darkblade
Diabolos

I wasn't far into the quest So I would be happy even to have it reset so I can pick it back up. I was at the broken weapon portion.

Hi there,
i was doing the Relic quest for my Paladin (Odin). I killed Hydra with the sword and gave up the quest. But instead of geting the quest to kill ifirt i#m getting the quest to give a aeolian scimitar but i've done this before to get the raw unfinished sword to kill hydra so it seems the quest has a resett. and i#m not happy about it so pls fix this then materia and the items cost a lot of gil.
And who says i will not hapen again when i buy another aeolian.

lost all progress after accidentally abandoning the hydra fight, unfinished relic weapon still in my inventory but cant do anything with it, what the hell?

Character Name: Yaven
World: Balmung
Main Class: DRG 50

Timeframe: 10/26/13 Around that time, I just found this thread

I was up to Titan when I lost all my progress. This is horrible.

Character: Neruneya Octavius
World: Tonberry
Main Class: Dragoon/Lancer 50

Timeframe: Tuesday 12/11/13 approximately 0318 (GMT+8)

I am up to fighting Hydra on the next step. Now I have the Unfinished Gae Bolg and the quest to restart from the beginning.....

Just did everything except killing Titan, wiped on him and some members left. Instead of leaving the instance I accidentally abandoned quest. I have never felt so sick from playing a game lol, it's my first day off in a while and I just instantly lost all passion to play. To give some context here's a great write-up. http://na.finalfantasyxiv.com/lodest...82/blog/83668/

Of the 15 steps, I was on step 14 and had already done step 15 (buying the 900 item). Went back to the guy and he literally starts you ALLLLLLL over. Don't even have the ifrit and garuda stones anymore since they are only key items in that particular part of the quest.
So sad.

Character name: Calliope Zera
Server: Hyperion
Main Class: SUMMONER lv 50
Time frame: Monday, Nov 11 approximately between 9:30am and 4:00pm
Was getting ready to do Garuda HM portion of quest.

Hopefully this gets fixed soon!

Quote:

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Originally Posted by Khallell

Character: Khall'ell Steel'heart
World: Hyperion
Main Class: Paladin 50
Timeframe: September 15 2013, a little after 11pm EST. Shortly after exiting Garuda, the quest was gone and when I talked to the NPC it asked me to begin the quest anew. I had defeated Chimera, Hydra, and Hard mode Ifrit at the time. However this happened after trying and failing at Garuda.

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Character Salloy Melar
World Diabolos
Main Class Bard 50
Timeframe 11/10/13 around 2-3 am EST

Same Happened to me Progressed all the way to Garuda HM Failed it. left the instance and afterward notice my quest was not listed anymore. went back to the NPC in Hrystmill and he gave me the starting quest again.

Greetings all,

I understand the frustration about this situation each one of you has experienced. I know a lot of you are still waiting for answers. At this time, we have not responded since we are still awaiting answers from those higher up as to what can be done. We currently do not have a resolution for anyone who has abandoned their quest or simply lost their quest progress. I know it's hard to hear that there is currently no resolution available, but I assure you that we want to help you as soon as possible!

In the meantime, there is going to be a "Letters from the Producer - Live!" session where Yoshi P will be answering questions from the fan base. We welcome you to check out the article, which has the details about this, located below:

http://na.finalfantasyxiv.com/lodest...bc3399670337c6

Also, someone had asked, "Why this thread is not in the 'Accepted Bugs' section?" The reason is that while it is something we are looking into, if we moved it there the players affected would no longer be able to post in it in order to add their information here. Rest assured that your voices do not go without being heard. We do see this thread every day and even if we may not post, we are always watching. We will be sure to keep you updated when we have more information for you all.

Thank you,
GM Xetyline

i just finish aurum vale and all my relic progress was not there i spend to much time , gil and the madmans rod with the materia enchanced ,i kill chimera and every lost im frustrated and desapointed, time and sleep lost how can i recovered?

Character Name: Jaesi Yow
World: Mateus
Class/Level: Whitemage lv.50
Area: After Hydra quest (relic Quest BUGGED)
Date and time: november 13th between 700pm-9pm

I was doing my relic quest after killing hydra, i talked to npc for relicquest and my quest reset to Enhanced Madmans whispering Rod, even though i still have my Unfinished Thyrus..

Time: Many days ago
Frequency: Once
World name: Balmung
Character name: Rannvi Leander
NPC name: Gerolt
Class/Level: Black Mage, 50
Party or solo: Solo
Area and coordinates: Hyrstmill
Steps:
1. I was doing the "a relic reborn" quest and got to the point of first talking to Gerolt.
2. I believe Gerolt told me to go pick up the relic (from what I read online he should have sent me to u'ghamaro mines), but I skipped over the reading so I'm not sure exactly what he said.
3. After talking to Gerolt, the quest vanished. I have no next step to take, and the quest doesn't appear in my journal, either as completed or current. I would have abandoned and restarted the quest, but there is no quest for me to abandon.
4. I have retraced my steps, going to waking sands, Rowena and Gerolt. I can't pick up the quest at any of these places. I have also gone to the place where I'm supposed to pick up the relic, but there's nothing there for me.

EDIT: Problem taken care of. I thought I had finished my lvl 50 job quest but I hadn't. Everything is fine now.

World - Excalibur
Time - 11am
Date - 17/11/13
Char - Creepy kitty
Relic - War

Like most people that posted, i killed titan last night & handed in the 3 key items to which i was notified i needed the oil to get the relic. I logged off for the night & when i logged in this morning my quest was gone. i realized this just after farming several hours in dungeons to get the tomes for the oil =/

Quote:

---

Originally Posted by Xetyline

Greetings all,

I understand the frustration about this situation each one of you has experienced. We will be sure to keep you updated when we have more information for you all.
Thank you,
GM Xetyline

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You could have kept you comment to read the edit version above. With that being said. It appears more players are accidentally abandoning the quest when they are trying to leave a " instance / dungeon " only after they exit.. they realize what they did.
To those.. Tuff Luck.

But You Mr. Mod know that there is an actual BUG and NOTHING is being done about it. I cant imagine I or anyone would want to experience doing this .. the Longest Quest in ARR over again with even 1% chance of losing progress. Do better than sugar coating this issue. Subscribers Money is on the line.

Character: Jazper Pendragon
World: Faerie
Main Class: DRG 50
Timeframe: 11/17/2013 - between 6pm - 8pm PST.

Finally defeated Titan HM last night. When I went to Gerolt (Relic NPC) to complete the quest for Gae Bolg, I saw a quest icon over his head which made me worried. I spoke to him and he gave me the Relic Reborn quest which I have been working so hard on for the past few weeks.. I even purchased the Radz-at-Han Oil already to get my DRG Relic Weapon. Now I have to do it all over again. I am extremely frustrated since all the work was for nothing. I contacted SE Support and this is all they could tell me:

Quote:

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Thank you for taking the time to alert us to abandoning a quest, and erasing the progress you made towards its completion. Any loss of progress is a frustrating experience, since that involves not just gil, but time and effort that has been lost. At the current time, the GMs are unable to restore quest progress; however, due to reports like this, we are currently looking into how we may be able to assist with these issues. We apologize for the inconvenience and that we do not have an immediate resolution that you can offer you. If you feel that the abandoning of the quest was due to a game error and not an accidental choice, please report it through the forums (http://forum.square-enix.com/ffxiv/forum.php) so we can track the progress of the report. Thank you again for your patience and understanding.

Final Fantasy XIV Support Team

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Problem is, I don't understand and I am NOT going to be patient about this KNOWN issue. How can a quest just disappear when we PAY for things like this NOT to happen.

Character: Sindella Zatara
World: SHIVA
JOB: SMN

I noticed yesterday 11/17/13, right before I entered Garuda

Woke up this morning and this had happened to me as well. For the 2nd time. I bit the bullet the first time but since it happened again and is happening to others I'm not starting it over if I don't have to. My toon's name is Questor Thews and I'm on Zalera. I was between Garuda HM and Titan HM. Last night, (11-17-13) when I logged out I had still yet to beat Titan HM and when I woke up this morning the relic quest was gone and had reset. PLEASE do something about this for us ASAP. I've spent way too much gil buying the weapon and materia for this TWICE.
~Derec Velez

Well happened to me now also last night i was playing my warrior doing his relic reborn quest i had just gotten up to killing garuda and keep failing so i decided to call it a night it was after midnight on 11/19/2013 not sure what time exactly but it was late or early. I then logged in today to continue the quest and i went and joined a duty for garuda we won finally. I was so excited to move on to titan. But when i went to turn it in and move on i noticed my quest was gone i thought that was wired. So i went to the starting npc and he gave me the quest all over again from the beginning.

What is being done about this it took me a lot of time and effort to get that far.

Server-Balmung
Character-Demi Gorgon
Date It Happened-Between 11/18/2013 and 11/19/2013
Quest-A Relic Reborn
Issue-Quest Disappeared

Yeah it happened to me at hydra and SE did indeed fix it for me....they told me to go and start it again and 'sorry'

Server - Ragnarok
Char - Sansho Malinari
job/weapon - DRG relic reborn
Date - 10/nov/13

Server: Hyperion
Character: Athena Anann
Job: Bard
Items Lost: 2x Heaven's Eye III melded with Bow (Cost me 36k Gil in AH)
Quest Status: Killed Ifirit Hard Mode
Date: 11/19/2013-11/20/13

Details: Continued "A Relic Reborn" quest last night (11/19/13 6:00-10:00PM PST) after patching. Jumped into Ifirit Hard Mode and noticed lag, got the 90000 error and was disconnected during fight. Logged back in and successfully finished fight. Attempted Garuda right after and wiped. Decided to log off afterwards and try again today (11/20/13). However, when I logged on today the quest progress disappeared and all progress was gone. Went to Gerolt and he's having me start from the beginning.

I'm sure all frustrations have been vented throughout this thread regarding this issue but between getting disconnected several times (besides last night), the loss of progress/gil and lack of support to resolve this issue in a timely manner (Thread goes back to beginning of September!) I am about done with this game just like the last one.

I have the same issue, I dc last night about 2 a.m. GMT with all done except kill Titan, and when I log today I don't have the quest and lost all the progress.

Server: Balmung
Character: Nadia Hammerschmidt
Job: Black Mage quest
Date: 11/21/2013

Edit: Time: 2:00 a.m. GMT - 11 a.m. GMT

Character: Raih'a Elakha
World: Exodus
Job: Monk

November 20, 2013 around 11:00pm EST when I went to turn the in the quest items after Titan all I could do was restart the quest line.

So i finally beat titan and then realize hmm I don't see my quest update. So i go to the blacksmith and find out that he wants me to start it all over. Not sure how long my quest has been reset but I am pretty pissed about it all.

Server: Coeurl
Character: Rowan Redsteel
Job: Paladin
Items Lost:
Quest Status: Obtain a bottle of "Radz-at-Han Quenching Oil"
Date: 11/21/2013

The tank in my FC (who also happens to be my fiance) experienced this problem after beating Titan HM. He went to get his relic and alas, the quest was restarted all over again as though he had done nothing. He has quit the game now. Thanks GMs for all your help (not)

I have an issue with the relic quest as well. I received the quest from Rowena from revenant toll and give the 'promise of payment
to Gerolt. After that, it just stops there and does not gives me any continuation of it.

Character Name: Seraphim Page
World: Tonberry
Class/Level: White mage/50