ALL relic quest progress lost...

[Spartan_Rahl]

I initiated my Summoner relic quest over a week ago. I completed all parts of the quest until titan. I fought and killed titan today as a summoner. When i returned to the quest giver the only option i had was to start the Relic Reborn quest again... It seems ALL my progress in the Relic quest was reset (not by me) my guess is as a result of maintenance. It is as if I had never even started the Relic Reborn quest. I have invested over a week of my life and most of my gil into getting to this point in the quest. I would be devastated if I had to lost all that hard work on this quest for reasons outside my control... I ask that you please help me with this as I should be at the point where titan is defeated in that chain of quests. I have proof of defeating titan on video while in the appropriate class at this link: http://www.twitch.tv/divineayumi/c/2920390

I also have proof in the form of a Summoner's titan weapon ( I received it after the win)

My name is Spartan Rahl ingame and I am on Hyperion. Please help

I am not sure when exactly it was reset, but I first noticed it 9/12/13

[Davebruberry]

I just wanted to reply to this thread because I had something similar happen myself. I was on the part of the quest to kill Hydra when I enrolled in the duty finder. After awhile I noticed that my quest log was completely empty. I attributed it to lag or something and went into the dungeon. After I exited my quest log was still empty, so I restarted the game but still nothing changed. I checked my inventory and saw that I still had my unfinished Gae Bolg. On the off chance I went and talked to the blacksmith NPC. Lo and behold he wanted me to start the entire quest chain over again.

I submitted a ticket to the help desk but the only responses I've received were about the repercussions of abandoning a quest and losing all progress. I've clearly stated to them that I in no way abandoned/canceled the quest. An actual response from someone instead of a generic reply would be most appreciated. It's comforting to know someone else experienced a similar problem. I feel for you.

[Aesthphron]

Hello there, folks. I'm sorry to hear about the dropped progress, I know I'd be furious if that happened to me. This is an issue that has occurred and been reported quite a few times, and we're currently discussing how best to handle getting everyone resolved with the dev team. Please be patient with us while we work out the best solution, and once we've settled, I'll do whatever I can to make sure everyone who has been a victim of the issue is properly addressed. Until then, I'm going to go ahead and leave this thread open so that anyone who is affected by the same issue can put their information in, to make it easier for us to locate at a later time. Thanks again!

Note: If you have not done so, please leave your character name and world here, as well as the job that lost the progress and the approximate time frame in which the loss occurred.

[Davebruberry]

Thanks for the response Aesthphron, It means a lot to see this being addressed. Info you requested:

Character: Adalhard Holstein
World: Behemoth
Main Class: LANCER Lv 50

Timeframe: Tuesday 9/10/13 approximately 2:00pm eastern time in the Horizon sanctuary

[IamDoc]

Note: If you have not done so, please leave your character name and world here, as well as the job that lost the progress and the approximate time frame in which the loss occurred.

Doc Phoenix, Cerberus EU, White Mage, just happened 5 mins ago around 5:42pm EST or so. Just turned in my materia enhanced with (2) Quicktongue Materia III, was told I should have my weapon back, abandoned it in my plans to get back to last step assuming it got bugged.

Please help, half the money I acquired went to that :[

[Stickster]

I'll do whatever I can to make sure everyone who has been a victim of the issue is properly addressed. Until then, I'm going to go ahead and leave this thread open so that anyone who is affected by the same issue can put their information in, to make it easier for us to locate at a later time. Thanks again!

Hey Aesthphron, I was just wondering if you've received any type of insight as to this matter. Is there any talk of maybe somehow getting our progress back, without getting rolled back and losing progress we might have done these days while waiting (for example, I would like to get back to the point in the mission where all i have to do is beat Titan and get the oil but i wouldn't want to lose the Darklight pieces I've gotten AFTER the glitch due to a rollback.)

Or if we're just going to have to redo it all (hopefully not.)

Any type of info would be nice.

Thank you for your time Aesthphron.

[TywazTyr]

Hello there, folks. I'm sorry to hear about the dropped progress, I know I'd be furious if that happened to me. This is an issue that has occurred and been reported quite a few times, and we're currently discussing how best to handle getting everyone resolved with the dev team. Please be patient with us while we work out the best solution, and once we've settled, I'll do whatever I can to make sure everyone who has been a victim of the issue is properly addressed. Until then, I'm going to go ahead and leave this thread open so that anyone who is affected by the same issue can put their information in, to make it easier for us to locate at a later time. Thanks again!

Note: If you have not done so, please leave your character name and world here, as well as the job that lost the progress and the approximate time frame in which the loss occurred.

Character Name: Calen Fawkes
World Name: Balmung (Legacy)
Job/Class: Paladin
Time Frame: Between: 10/10/13 - 10/12/13

I had completed almost all steps to A Relic Reborn. Last thing I did was beat Garuda HM. needed to beat Titan HM and buy oil. accidentally abandoned the quest and now its reset to the point where he wants to me to get the broken curtana from chest. PLEASE help! at least give us an update!

[Ayll]

Name: Najash Lay
Class: Dragoon
World: Excalibur (NA-legacy)
Time: Oct 21st, around 5 pm EST

Lost the progress at Amandeep Keep.

[Vodomir]

Frequency: Once
World name: Shiva
Character name: Rhiandra Schreimaus
NPC name: Geralt
Monster name: Titan
Class/Level: White Mage 50
In-game time: October 22, 2013

My girl friend (character name: Rhiandra Schreimaus) lost all of her relic quest progress at some point between logging out yesterday and logging in today. She was already at the step where all that she had left was to kill Titan HM. Despite having to redo all of the quest steps she also lost the pre relic weapons and the materia melded into it (quite expensive for a WHM, as the materia costs 40k+ Gil per piece on out server). She did now buy the stuff again to redo all of the steps.

[Zaphood]

Character Name: Sylanar Ofstrom
World Name: Brynhildr
Job/Class: White mage
Time Frame: about 45 minutes prior to making this post

Was at Hydra. Entered the instance alone. There is no way to exit the instance, teleport don't work no nothing. So I tried to abandon quest hoping it would port me out.
Please assist.

/Syl