"No Valid Service" PS3 [XMB] Mail.

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Originally Posted by bigkeikei

So the situation is like this:
1. Still no XMB message at the moment
2. We've got refunded to our wallet for what we purchased, either Standard or Collector Edition
3. In Services List, the game itself and the early access service expires on 08/23/2013
4. The FFXIV theme from the Download List is gone (I guess the game is still in my download list because I enrolled the open beta of PS3 before)
5. Depends on which version we purchased, we cannot purchase that one again
6. As long as your downloaded it already, the game is still sitting in your PS3 (of course, they cannot remotely delete it)

Conclusion:
I assume they are still in the middle of processing and will send us XMB message about how we could get it back. (I'm not sure but most likely a re-download is not even needed if we are doing everything right, what makes us cannot play is the validity of the code, not the downloaded content)
What we need to do now is just wait a bit more! There is progress already, and SE, Sony and us are so close to make it!
Buying a copy of the another edition may grant you the access to early access again and let you patch your client, but only do this if you don't mind taking the another edition instead! Moreover, no one guarantee this act may mess up some other thing at the moment. Take your own risk.

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Agreed, I say people should wait and see what's up before spending the refunded money. Surely it's just a matter of time now.

I also have 39.99$ sitting in my psn wallet. I do not want a refund. I also did not recieve any messages via XMB mail. I am going to wait till they say something first.

Confirmed. Those who bought the game during the 13th and 15th will not get EA. However, we get the game for free:

https://fbcdn-sphotos-g-a.akamaihd.n...67433076_n.jpg

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Originally Posted by Ramzi

Normally that's probably the case, but for this special situation I think they expedited this process... the services list for FFXIV all expire today. This theoretically means they are cleared at midnight. Still, best to just wait for SE to say something official. If they make us wait 5-7 I will rage.

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I agree. And that's what I think is going to happen. 12 a.m.(PST) we will get a clearing and be able to buy it.

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Originally Posted by Naberrie

I can live without the CE. Really only got it for the Coeurl mount and Behemoth Barding. But those aren't game breaking for me. Just treats.

My guess is they have to do the following:

1. Refund us all the $$$.

2. Delete the client from our individual transaction histories.

3. Send us messages telling us it's once again available for purchase.

That all may take quite some time.

I may just delete my CE and download the regular version. Would rather play now.

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I do too, but I want my CE.

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Originally Posted by Pavetl

Confirmed. Those who bought the game during the 13th and 15th will not get EA. However, we get the game for free:

https://fbcdn-sphotos-g-a.akamaihd.n...67433076_n.jpg

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Boy that sucks if he's saying the truth. Well, I downloaded the standard edition, patching seems to be going well. Need to play in early access!

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Originally Posted by Pavetl

Confirmed. Those who bought the game during the 13th and 15th will not get EA. However, we get the game for free:

https://fbcdn-sphotos-g-a.akamaihd.n...67433076_n.jpg

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That's not really confirmation. If he really was talking to a rep, they seem clueless. I say just wait.

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Originally Posted by Pavetl

Confirmed. Those who bought the game during the 13th and 15th will not get EA. However, we get the game for free:

https://fbcdn-sphotos-g-a.akamaihd.n...67433076_n.jpg

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Still not convinced those reps are giving the right info. We will see.

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Originally Posted by Naberrie

Let me know how it goes. I'm considering doing the same, but am curious as to how the EA expiration date (that now reads today in my Services List) will work with downloading the regular version tonight, if there will be any conflict. I'm considering waiting until tomorrow morning to do the purchase. Please let me know if you're able to download, update, log in, etc. with no problems.

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If you purchase again tomorrow morning is it still considered a "preorder"? Would you even get early access on your services list, and the bonus items? Wonder when preorders are cut off....

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Originally Posted by MiaMortale

Boy that sucks if he's saying the truth. Well, I downloaded the standard edition, patching seems to be going well. Need to play in early access!

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Did you deleated your past client? I am also doing this but dunno if I should deleated and then re-download it.

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Originally Posted by Pavetl

Confirmed. Those who bought the game during the 13th and 15th will not get EA. However, we get the game for free:

https://fbcdn-sphotos-g-a.akamaihd.n...67433076_n.jpg

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Honestly, it is a good deal that play 3 day less but being entitled to the game saving 40 bucks
However I'v got my wife the PC version EA so besides cannot playing the game I will have to watch her playing T_T

I'd rather pay $60 to play tomorrow than have it free next week sometime. This whole situation is complete bullshit... starting to lose my patience.

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Originally Posted by Pavetl

Did you deleated your past client? I am also doing this but dunno if I should deleated and then re-download it.

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I did not have to delete my Phase 4 client. The only thing that was new from the purchase was the Pre-Order code. After starting the game again, I was able to login and register without any problems.

This leads me to believe that the issue lies with those Pre-Order codes we bought during that time frame.

For those who want the CE, just in case you don't know yet, there is a collector's edition digital upgrade for $19.99 which will be available once the mooglestation is up.
http://na.finalfantasyxiv.com/product/index.html

Having said that, I still recommend to wait for the XMB message.

I hope people don't fall for the troll. "Sony giving you the game free." LOL!

Edit: Nevermind, wrong information. I was logged out and thought I could purchase the game again. My bad, sorry.

less than 7 hours left and there is not a SINGLE TINY liitle official update from them
yet!? i had been very patience for whole night already and now they just silently dropped off refund to us without even telling us they did that!? that is some top tier service attitude i must admit. i mean. should what should we do with the refund anyway? buy something else with it or kepp waiting for the forever taking official respond?

Square Enix plays: http://forum.square-enix.com/ffxiv/threads/64278 … and Sony rolls: https://fbcdn-sphotos-g-a.akamaihd.n...67433076_n.jpg …

Well your move Square Enix we're all just sittin & waitin

I got a refund in my PSN wallet. It's not letting me redownload as of yet because the game is still installed. When I try to boot the game, it says that the preorder code is no longer valid. Assuming we just have to uninstall and reinstall, but I'd suggest checking your PSN wallet first. Never did hear anything about it, just happened to look. Anyone else wanna check and see if they got the same?

Well just to confirm I too got the refund, but I can't re-purchase. For a second I thought I could because if you go directly to the item on the webstore it shows that it's available for purchase because the page displays before you're actually logged in. If you move off that page and back you get the "Not available."

I'm going to wait for further instructions.

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Originally Posted by Trae

Well just to confirm I too got the refund, but I can't re-purchase. For a second I thought I could because if you go directly to the item on the webstore it shows that it's available for purchase because the page displays before you're actually logged in. If you move off that page and back you get the "Not available."

I'm going to wait for further instructions.

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You cannot purchase it because it is still in your purchase/transaction history. Best thing to do now is wait until midnight and hope that your services will expire, allowing you to repurchase again.

Please stop posting this pic. Its clearly a troll(Troll Pic!).

All the sony support reps are telling people that we won't be able to get the game til sometime next week. I doubt they all have the same story if it's not what they were told to say. We get the game for free, but we miss early access.... fuck....

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Originally Posted by Ramzi

All the sony support reps are telling people that we won't be able to get the game til sometime next week. I doubt they all have the same story if it's not what they were told to say. We get the game for free, but we miss early access.... fuck....

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Do you have definitive proof?

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Originally Posted by mandodo69

Do you have definitive proof?

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I'm just stating what I'm seeing others say after their conversations with the sony support reps. Of course I have no proof, even if I called or chatted myself, I can't be sure, but it's not looking good.

I was refunded but can't repurchase the game so I deleted the file and still can't purchase the game and according to my account history I still own the game and am re-downloading it now. None of this makes a lick of sense.

Dood, everyone is posting the same message. At this point(Without Official Word) I'm calling it troll. People who are not affected by this just want to see us go crazy because they have nothing else better to do till they get to play.

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Originally Posted by Ramzi

I'm just stating what I'm seeing others say after their conversations with the sony support reps. Of course I have no proof, even if I called or chatted myself, I can't be sure, but it's not looking good.

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Well the person who posted it never commented back in this thread. Plus anyone can make something like that using Photo Bucket.

WE NEED TO WAIT FOR FURTHER INSTRUCTIONS INSTEAD OF GETTING OTHERS WORKED UP OVER NOTHING!

Besides if you think about it, we have our money and the game expires by the end of the night.

What is stopping us from re purchasing it after it expires?

Thats why that "photo" makes no sense.

My purchase on the 15th was zeroed out and I got the money back in my wallet. I am unable to purchase again becuase it's telling me I've already done so, so hopefully like someone else said, we can do so after midnight. A whole new download though or can we use our existing one?

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Originally Posted by Naberrie

Because the same version will still show up as already purchased and won't let you re-buy it. You'd have to buy the other version (and only the regular is listed right now, the CE's been pulled) or wait until they delete it from your transaction history.

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Which should be after midnight tonight.

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Originally Posted by Naberrie

Because the same version will still show up as already purchased and won't let you re-buy it. You'd have to buy the other version (and only the regular is listed right now, the CE's been pulled) or wait until they delete it from your transaction history.

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The CE has NOT been pulled. You just need to search for it alphabetically. I just purchased and downloaded it.

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Originally Posted by Ryzaerian

The CE has NOT been pulled. You just need to search for it alphabetically. I just purchased and downloaded it.

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The issue isn't finding it... People who have purchased CE before and refunded it are having problems re-purchasing it as it is still logged in their transaction history.

Nice of SE to make a statement about this blunder. It may not all be their fault, but they could at least inform their customers of what is going on. Here we are like idiots speculating back and forth wondering if we can get in EA or not, while no one is telling us anything.

Community reps.... care to chime in for christ's sake? This is beyond frustrating.

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Originally Posted by MiaMortale

The issue isn't finding it... People who have purchased CE before and refunded it are having problems re-purchase it as it is still logged in their transaction history.

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Right! Which is why the theory right now is to wait till midnight and see what happens.

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Originally Posted by MiaMortale

The issue isn't finding it... People who have purchased CE before and refunded it are having problems re-purchase it as it is still logged in their transaction history.

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The issue in this particular exchange -was- finding it. I understand the mechanics. I took my refund for the standard edition and bought the CE (adding 20 bucks) so I could have early access.

What does your early access under your service list say now after purchasing a different version?

this is seriously getting on my nerves, im this close to ditch out another $20 to dl the CE now to ease my mind but something tells me to not do anything rash. grrr! all we got now is a fu**king stealth refund! will giving us a tiny little update going to kill them!? im not asking for an apology letter, just a "we have just refunded your purchase to your wallet, please wait for our reply on what to do with it soon."

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Originally Posted by Ryzaerian

The issue in this particular exchange -was- finding it. I understand the mechanics. I took my refund for the standard edition and bought the CE (adding 20 bucks) so I could have early access.

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Ah, gotcha. You're lucky. I wished I wasn't so hasty to purchase that CE... I guess will have to make do with the standard until either CE becomes available to purchase or I get the digital upgrade at launch.

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Originally Posted by MiaMortale

I did not have to delete my Phase 4 client. The only thing that was new from the purchase was the Pre-Order code. After starting the game again, I was able to login and register without any problems.

This leads me to believe that the issue lies with those Pre-Order codes we bought during that time frame.

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So just to get this straight, you bought it from PSN store, then just avoid the download. Afterwards you opened the P4, loged in and start patching?

I downgraded mine to standard from CE and now my services list shows this
FF14 Early Access
Starts 8/23/2013 Expires -
FF14 Standard Edition Pack
Starts 8/23/2013 Expires -
FF14 Collector's Edition Pack
Starts 8/14/2013 Expires -8/23

Indeed it very much looks that at midnight things will reset and you will be able to purchase again

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Originally Posted by Pavetl

So just to get this straight, you bought it from PSN store, then just avoid the download. Afterwards you opened the P4, loged in and start patching?

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That's correct.