Guys if you have a PS3 code and got EU instead of NA. NO ONE can fix your code except SE. NO ONE. The "Change your language" thing WILL NOT work. You must wait until SE fixes it (if at all)
Early Access code - Wrong Region
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08-23-2013, 05:01 AMmisterrpg
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08-23-2013, 05:02 AMmondsthis sovled this for me and my friends
first of i had the same problem gave me a EU code twice for early acces the 20 digit code a few thing worker first of delete you history completely(or use incognito) and try again so it dosnt keep bringing you to the same spot. second go to your profile on square enix site where you see your games and change your language to english US or UK or wte if you have UK as language that for some reason has been default for us it will keep sending you to the eu website. if you do these thing when you enter your 18 digit code it should give you the EA code 20 digit right there on that page without waiting on the email and it should work work for me and three of my friends.
and yes NA is RAAU and EU is RAAE -
08-23-2013, 05:03 AMserasethI've done all that, still EU codeQuote:
Originally Posted by monds
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08-23-2013, 05:03 AMmonds
did you copy paste all the links again or start from scratch
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08-23-2013, 05:04 AMRetsugiBy delete history you mean the browser cache? And where does the second code come from?Quote:
Originally Posted by monds
The only one I have seen is the Early Access code, I don't recall getting another. -
08-23-2013, 05:06 AMmonds
the first code is your pre order code(found in your receipt) then when its entered right in the preorder code page it will send you a email and also show it to you after its been entered correctly that code is for early access
i didnt delete my history i just use incognito window on google chrome and it did the trick -
08-23-2013, 05:07 AMserasethCleaned all caches, restarted in 3 dif browsers, incognito mode, everything, typed in from scratch.Quote:
Originally Posted by monds
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08-23-2013, 05:08 AMmondsin that case not sure what else to tell you cause all these have worked for several people including my friendsQuote:
Originally Posted by seraseth
does the url send you to EU or NA -
08-23-2013, 05:09 AMCalastirAnd you double checked the social site actually had you logged into NA and not EU? You can click the dropdown on the preorder redeem page and hover over the links there for profile and settings. Make sure the links are na.square-enix.com and not eu.square-enix.comQuote:
Originally Posted by seraseth
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08-23-2013, 05:10 AMserasethYup, edited my profile to add name/country/language. And always moused over profile to make sure it was pointing to NA not EU before entering codeQuote:
Originally Posted by Calastir
edit: I'm wondering if it has to do with when you first entered the code. I first got mine to go through early morning the 21st. I've seen a number of ppl who entered it the first time later managed to fix theirs.