^
More than a matter of whether outside information was accepted or not, the GMs only moved when actual harm was being done -- in this case, dogpiling/harassment on/of a player.
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I guess, you underestimate the viciousness of some players. They will report you even without an evidence for something. They just hope, that a GM has a bad day and will still ban you. Or a mass report could trigger an autoban mechanism etc. The last thing happened in New World. The players figured out, that there is an autoban mechanism in place. And then they started to abuse it.
Cheers
Case in point. Back at the start of Heavensward, SCH had the potential to do absolutely absurd DPS in dungeons, more than most DPS jobs actually. However doing it well leant very heavily on dot damage which the game did a particularly bad job of quantifying to the player back then.
So I made a video guide explaining how to do it and showed metrics to confirm my findings and methods. Obviously the ToS was broken doing so.
I got a ~14 day forum ban for it and a warning in game.
Whilst I wasn't particularly pleased with it, in hindsight it was fair. They made their point. The warning in game meant I had to be more careful going forward and importantly, it didn't curb stomp my imminent Gordias progression with my group.
Don't underestimate how impactful these 10 day temp bans are on not only the streamer themselves, but the rest of their group. You can't simply sub someone into ultimate content and carry on like nothing happened. On content this difficult and precise? It's practically a progression reset, that's some serious time investment gone and IMHO it's just not warranted given some of these bans were over little more than UI fluff that SE seemingly want to implement themselves.
They actually can do that. They don't want to (reasonable), but they can add anti cheat that is following for any changes of the game files or programs that attach to FF. Even if their anti cheat is not scaning your entire computer, but just looking into FF specifically it is still controversial because they cannot prove it. The only way to prove they are not spying on your pc with this software is by showing the code and what it does, but if they do so, people will find easy ways to bypass it, so it is no sense. What really bothers me in the last days is the community pressure to allow usage of some mods. This thing would require Square enix to evaluate every mod and check on every single update of those mods, this is just not happening, so the way I see it more likely, if people became too vocal, SE may just add anti cheat and block harmless mods too.
there is the perspective of chat bubbles = probably using other add-ons. Scratch and sniff. If you use it yourself but don't stream that's not likely to harm anyone, like any UI change.
But if you stream or make any content, you are now subject to the FFXIV materials usage license. So it's a bit more than just no add-ons, it's also modifying the content in a way they don't approve, which was likely what they used to claim that youtube video.
Disregarding The Accidental double post I made in my own thread.
So you are saying that essentially if I don't bring attention to using UI related stuff, it's not ban worthy?
I mean, I can understand things like textures and model tampering because folks can make priority targets larger. (Sorry folks that have those models that make the cat girl breaststroke the size of watermelons).