This interview excerpt may be of help:
Shadowbringers may leave players feeling emotionally conflicted at its end. What interested you about making players feel a bit unsure about whether they’re doing the right thing?
Yoshida: I touched on this in a previous answer as well, but I would be delighted if Final Fantasy XIV served as a catalyst for people to ponder about themselves, their surroundings, parents, siblings, friends, and society, instead of holding onto the idea that good is rewarded and evil is punished. That said, we are entertainers, not philosophers—our greatest joy would be for players to enjoy the game, one way or another.
Source: https://www.siliconera.com/final-fan...gh-emet-selch/
The game is but that at the end of the day - a game. Others are free to do as they so please, but bear in mind that many of us do not view the world in the same way as those who frequent social media and drop loaded terms into a debate as a point of concern. Some are just here to enjoy the story and discuss elements within it without getting lost in endless circular arguments revolving around morality.
I'm personally comfortable enough in my own moral compass that I need not have the media I consume constantly reinforce it, though. As always, I suspect that the prudent course would be to agree to disagree. I'm not here to argue or get into mud slinging matches. I'm simply here to discuss the game's characters and story.
Ultimately I think it's fine for a non human race in a fictional fantasy setting to not conform to modern day concepts of morality. I'm not really sure what's controversial with that stance - and of course, others are free to disagree with it if they so wish but again, it's a game - I don't think anybody needs to get angry over it.
