(SE's ISP) NTT Network is unstable and causing major rubberbanding/lag/disconnects

I would just like to update this group with the situation. As it stands I had to purchase Mudfish VPN in order to properly raid without lag during my normal playtime because SE refuses to acknowledge the problem. Also to help make a point, while using mudfish I specifically connected to nodes in San Jose and had the exact same issue and had to bounce off another node in order to reduce the lag. I feel like this confirms my initial suspicions that the issue is ongoing from NTT routers upstream from the Data Center. I implore SE to acknowledge that there are internet routing issues related to NTT.

Code:

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Tracing route to 204.2.229.97 over a maximum of 30 hops

  1    1 ms    1 ms    1 ms  10.0.0.1
  2    12 ms    11 ms    9 ms  96.120.24.33
  3    8 ms    9 ms    9 ms  GE-1-46-ur01.mortongrove.il.chicago.comcast.net [68.86.117.209]
  4    9 ms    10 ms    9 ms  162.151.37.113
  5    11 ms    10 ms    12 ms  be-124-ar01.elmhurst.il.chicago.comcast.net [69.139.235.53]
  6    12 ms    12 ms    13 ms  be-33491-cr01.chicago.il.ibone.comcast.net [68.86.92.33]
  7    12 ms    12 ms    14 ms  be-10506-cr02.350ecermak.il.ibone.comcast.net [68.86.86.229]
  8    11 ms    14 ms    19 ms  be-10577-pe03.350ecermak.il.ibone.comcast.net [68.86.86.2]
  9  130 ms  120 ms  127 ms  ae-26.a02.chcgil09.us.bb.gin.ntt.net [129.250.66.65]
 10  188 ms  186 ms    *    ae-3.r07.chcgil09.us.bb.gin.ntt.net [129.250.5.111]
 11  130 ms  117 ms  120 ms  ae-5.r21.chcgil09.us.bb.gin.ntt.net [129.250.4.213]
 12  157 ms  149 ms  155 ms  ae-5.r22.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
 13  164 ms  164 ms  159 ms  ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
 14  190 ms  190 ms  196 ms  ae-3.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.11]
 15  130 ms  123 ms  112 ms  xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
 16    *        *        *    Request timed out.
 17  144 ms  140 ms  140 ms  204.2.229.97

Trace complete.

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Thanks for nothing. Wonderful lag!

Quote:

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Originally Posted by Zephanoa

I would just like to update this group with the situation. As it stands I had to purchase Mudfish VPN in order to properly raid without lag during my normal playtime because SE refuses to acknowledge the problem. Also to help make a point, while using mudfish I specifically connected to nodes in San Jose and had the exact same issue and had to bounce off another node in order to reduce the lag. I feel like this confirms my initial suspicions that the issue is ongoing from NTT routers upstream from the Data Center. I implore SE to acknowledge that there are internet routing issues related to NTT.

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Yeah, i'm on EU and i use Mudfish too and it kinda removes most lag, using fast connect and a server that has low Ping but not much traffic stat as those are the servers with most people and can cause spikes in latency.

Hello!

I will be moving this thread to "separate support required" Being that we have suggested contacting your ISP regarding these issue. If you ever have any other technical support issues please do not hesitate to create a new thread so we can assist.

Thank you for playing Final Fantasy XIV! Hope to see you online.