Request for information: ISPs and P2P throttling

ISP: Tiscali
Country: Italy
City: (Genoa)
Time of the problem: every day from 8 pm gmt+2 to midnight...insane ping during the day...i got a xfect latency
Yes i've tryed to send them my problem but no answer at all hope u can make something.

- Name of ISP: Telenor

- Country of Residence: Denmark

- When does the problem occur: The problem starts every day around 6-7 pm and is gone when i wake up at 7 am

- Telenet
- Belgium
- Problem occurs during peak times when Telenet is throttling.

ISP: Time Warner Cable

Country : United States (California)

Problem occurs most hours of the day.

Name of ISP - Northland Cable
Country of Residence - United States of America Texas
When does the problem occur (always, only during specific times?) - Always
Reference number from your ISP, if you raised this matter with them - None

Name of ISP - UPC
Country of Residence - Austria
When does the problem occur - started having lag spikes of 1 second every 8 seconds after this mondays maintenance and they always occur

Name of ISP - Free
Country of Residence - France
When does the problem occur (always, only during specific times?) - Always

- Name of ISP: Videotron Ltee
- Country of Residence: Canada (Province of Québec)
- When does the problem occur (always, only during specific times?): Always since the last Maintenance.

YouSee
Denmark
Recently

-Comporium
-United States (South Carolina)
-in large FATEs, dungeons, and sometimes in the field

First Digital
United States, Utah
During instances and sometimes during evening hours.

I like how this is now the longest thread on the board and still hasn't had any resolution, or that SE hasn't acknowledged that they are the problem since every single ISP that matters has been listed 10x over. It's not everyone else's infrastructure that sucks.

BT
United Kingdom
after 4pm til late night most nights.

10 times => 10 minutes => nice ratio…

Name of ISP - Free
Country of Residence - France
When does the problem occur (always, only during specific times?) - using teleportation (every fucking time)

Name of ISP: DNA Welho
Country of Residence: Finland
When does the problem occur: always with random intervals. Most on evening and night I think

- Telenor
- Norway
- When does the problem occur (always)

i did make a phone call to telenor, and they say that they dont do P2P throttling.

Name of ISP: Movistar
Country of residence: Spain
When does the problem occur: At random, some days more than others, but it usually happens 3 times in a 4h playtime.

- Name of ISP
Time Warner Cable
- Country of Residence
United States (North Carolina)
- When does the problem occur (always, only during specific times?)
Normally during peak hours. It starts at roughly 6pm EST and goes on throughout the night. When logging on anytime in the morning. Have 0 issues
- Reference number from your ISP, if you raised this matter with them

- Name of ISP
Time Warner Cable
- Country of Residence
United States (North Carolina)
- When does the problem occur (always, only during specific times?)
Normally during peak hours, it gets consistently worse, but its pretty much there all day long.
- Reference number from your ISP, if you raised this matter with them
105769345

I'm Virgin Media Fibre Optic

Live in UK and its always around 6pm-11pm

I mainly notice it when im in an instanced Dungeon or Primal Fight, my graphics freeze for around 4-5 seconds

- ISP:
Bredbandsbolaget (BBB)

- Country:
Sweden

- When it occurs:
Usually started today around 17:00. CEST and ends around 21:00 CEST. This week it's been worse then normal. I am unable to even play at these hours for random disconnects or 3-60 seconds freezes. Any other time works just fine but sadly I cannot play at other times...

Name of ISP - BT
- Country of Residence - UK
- When does the problem occur (always, only during specific times?) - afternoon unable to log in , 6pm - late laggy 1000-4000 receiving

ISP: Canal Digital
Country: Norway
Time: Around 17:00 to 23:00 CET(GMT+1) every day the last week.

Getting tons of packet loss. Everything besides me freezing for 2-30 seconds at the time.

Yesterday I tested by logging into the other eu/na servers and had same lag as usual.
But when I tried a jpn server the lag was gone.
Logging back onto eu/na server and lag was still there.

ISP: Bredbandsbolaget (Telenor)
Country: Sweden

PS3 version. Tons of packet loss during the evenings. Stops at around midnight. Last week was the worse.
The worst problem is not the lag spikes themselves, its that the game has a chance to desynchronize (characters stop moving) after a lag spike. I believe that this part of the problem should be fixed on the client.

ISP: Ownit
Country: Sweden
Time: Mostly all the time, much worse on peak hours
Issue: Rubberbanding. DISGUSTING amount of rubberbanding

Unable to play any dungeon cause of this, avoiding aoe effects from bosses is pure luck

Interesting. Canal Digital, Bredbandsbolaget and Ownit are all Telenor companies. Other swedish providers do not have this problem, if i correctly understand. Only canadian lag, but thats expected.

ISP: Bredbandsbolaget
Country: Sweden
Time: Usualy starts at around 16:00 and goes on to 24:00
Issue: 3-20 seconds of freezig/lag spikes which makes the game unplayable for the most parts.

Quote:

---

Originally Posted by Milmoko_Gemoko

ISP: Kingston Communications/Karoo
Country: UK/England
Times: Usually lags at peak hours 6pm upwards for me in the big cities, NPCs and sometimes walls/floors take a while to load.

NOTE: My ISP is a regional smaller company servicing Hull and parts of East Yorkshire, BT or other companies arent really an option in my city - if that helps.

---

Same for me

- ISP:
Bredbandsbolaget (BBB)

- Country:
Sweden

- When it occurs:
From 19:00 (7pm) until 1am (01:00). The lagg is what everyone else here is describing. The game freezes cant hit mobs getting 5-10 second delays on spells and then when the game kicks in everything fast forwarded. I called Bredbandsbolaget customer support and they claim the problem isnt from their end as an ISP provider but its square enix servers where the issues are. I'm not sure if they are telling the truth or just avoidng to actually trying to fix the problem.

Name of ISP
Comcast /Xfinity

Country of Residence
United States

When does the problem occur (always, only during specific times?)
Pretty much all the time. Not so much during mornings, always bad during afternoon/night. Dungeons/instances are impossible during these times. There is a 5-10 second delay when moving/casting spells. The game is unplayable during these times.

Reference number from your ISP, if you raised this matter with them
Comcast /Xfinity says they are not the problem. They are not throttling. The problems lie with SE.

- Name of ISP
Belgacom
- Country of Residence
Belgium
- When does the problem occur (always, only during specific times?)
Always

Name of ISP
Telenet

Country of Residence
Belgium

When does the problem occur (always, only during specific times?)
No specific times. I experience heavy rubberbanding at times, but it seems to be unrelated to peak hours. Instances are esspecially bad, making them much harder than they should be.

Telstra BigPond
Australia
Always

Name of ISP
Bredbandsbolaget

Country of Residence
Sweden

When does the problem occur (always, only during specific times?)
It is always when alot of ppl are online so primetimes and even sometimes when not primetime if alot of ppl are online. If I login and play when there isn't alot of ppl ergo night / mornings there is no lag.

Name of ISP
Telenet

Country of Residence
Belgium

When does the problem occur (always, only during specific times?)
Been starting with me since yesterday night. Only with instances though but it's getting unbearable too the point i sometimes can't even target the mobs let alone deal damage :(

Name of ISP
Bredbandsbolaget

Country of Residence
Sweden

When does the problem occur (always, only during specific times?)
During prime time, about 17-22 on weekdays and 17-24 on weekends. It started getting really bad for about a week or two ago - it wasn't that bad before that.

Name of ISP:
Time Warner Cable

Country of Residence:
United States of America

When does your problem occur? (always, only during specific times?):
It's happened every time since two days ago. Never had the problem until then after world maintenance. It gets worse in populated areas or during instances, dungeons, fates, etc.

Name of ISP:
AT&T

Country of Residence:
United States of America, specifically South Florida.

When does the problem occur:
Always; I typically play 6PM-12AM EST.

The problem seems to have been getting worse over the past two weeks. It was always barely tolerable since release, but now it's become a real thorn in my side. I could barely run AK last night the first time, then the second time I completely timed out (R0) and was unable to log back in for an extended period of time (I gave up after 10+ minutes).

ISP: Time Warner Cable
Location: Southern California LA County the home of the internet.
Speed: 100 mega bits a second
Latency: 3 seconds after you move out of red, you still get hit, connection rated as good to fair on SE connection screen.
Already called TMC they said they are not throttling the program and that it's an issue in Canada with the bridge to Japan.
Frequency? All day everyday

Name of ISP: Canal Digital 100/25
- Country of Residence: Norway
- When does the problem occur: Everyday sometime after 16.00 Server time
- Canal Digital ticket number : 01463755

Seems I am usually the only one lagging in party's after this time.
Game is unplayable.