You are an idiot.
Printable View
*EDIT* The first part of this post is no longer relevant. Scroll down to read the bottom.
I just figured I'd put this here for anyone who is expecting SE to read and respond to technical support posts.
Looks like you're on your own if you are experiencing a game breaking problem unless some nice person experiencing the same issue finds a fix and posts it before the moderators get around to closing the thread down.Quote:
Forum Moderator Avurach posted >>
Greetings,
We appreciate you taking the time to voice your concerns to us. However, the technical support forums are designated for players to assist other players with technical issues they are experiencing. Since this is not a technical issue I will be closing this particular thread. We welcome you to participate in one of the ongoing discussions surrounding this concern in a more appropriate section of the forums. Thank you!
On another note, I don't think SE understands the point of a Technical Support forum... lol.
*EDIT*
Avurach is watching!
Thanks for the reassurance Avurach. I was beginning to think we were being left alone with most of the issues experienced thus far.
Greetings all,
I understand that you are experiencing an issue causing your game to crash and apologize for the inconvenience. I do wish to point out that, while the technical support forums are designated for players to assist other players with technical issues, situations such as this one that are affecting multiple users are brought to the attention of the right people. The issue you are all experiencing is a known issue and has been escalated to the appropriate department for investigation. Again, I apologize for any inconvenience this may have caused. I thank you all for the information provided and your continued patience.
This is what I've been waiting nearly 50 days for... that's it! That's all you needed to say and I would have been totally content waiting weeks with no frustration.
Thank you for finally addressing this problem appropriately. Good luck fixing it too... we're patiently waiting =).
No sir, I am a computer repair specialist with a background in software technical support and resolutions.
Unless an application is passing ring0 commands to a computer (which this game does not, and is nigh impossible without interacting directly with the kernel mode drivers) It cannot possibly crash, freeze or lockup a system in the ways reported in this thread so long as the computer is not already operating in a state of borderline stability.
This real and actual causes for most issues reported in this thread for the PC version dial down to
1. End user installable drivers (Display, audio, Storage drivers, network and potentially even usb drivers) - This has a medium chance of possibility
2. Kernel Mode Drivers (The windows kernel drivers itself, incl ntos kernel mode driver, ntfs driver, stor.sys, etc) - Less Likely
3. Hardware itself - This is the most likely conclusion when users with exactly the same hardware on exactly the same driver(s) are not having issues, whereas you are.
This game is one of very few that actually maxes out a quad core cpu, putting strain on the memory and IO interfaces more so then many other games in the industry.
This exact topic was played out in exactly the same way with Guildwars 2, Rift, as well as many non mmo games, but there is always the head stuck i nthe sand group of people (indicating yourself) that do not understand that Windows for the most part does not allow directly communicating with the hardware from user mode applications, it must be done via windows api's and ring3 filters, which are only going to be as stable as the underlying system the computer is made up of.
The biggest mistake someone made is mixing software crashes and 'soft freezes' in with BSODS and system lockups - these should be kept completely seperate so long as the software crash was not accompanied with the '(ec116) display driver has crashed and recovered' messages, which would still indicate bad drivers or hardware.
All your crashes are of the Access Violation type, generally this involves applications running in the background that are injecting dll loaded code into the process and the game not being happy with this.
Your sound driver is out of date, latest is R2.75 released on 16/10/13
Your network driver probably is as well(it isn't listed) latest is Version 7.075.0918.2013 released on 17/10/2013
Realtek sound and network drivers are known for causing hell with nvidia's.
Other drivers not listed
Storage drivers are probably out of date. latest is 12.8.4.1000 WHQL released on 17/10/2013
Intel usb 3 drivers are also probably out of date, latest is 2.5.1.28 WHQL released on 18/9/2013
Intel (HECI )Management Engine are also likely out of date, latest is 9.5.15.1730 released on 10/10/2013
There are reports of the 331.40 nvd3dum.dll crashes occurring when flash applets are running in a web browser, that did not occur under the previous driver.
There are also reports of PCI-E 3.0 not being entirely stable on the Haswell cpu's so try dropping that to 2.0.
Teamviewer 8 has login loaded dll's injected into every process so long as it is installed and set to start at login, these are known to crash 3D games and applications
Razer Game Booster similarly injects garbage dlls into every process (Game Booster is snake oil).
Experienced BSOD for my first time since my PC built and since few phases of beta, right on my first attempt to logout of the game after 2.05 hotfix.
Running on Win7 64bit, fullscreen mode, hardware Intel core i5 2500 with AMD radeon HD6950 graphic (non-beta latest catalyst)
BSOD only once and never happened anymore ever since. Also have no issue upon closing the game too.
cheers