Bad lag again with NTT's NA server network

Quote:

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Originally Posted by Omegaher0

Ever since patch 6.4, I have been having fps stuttering issues, mainly a 4-5 fps drop for a second then back to normal for a while. Could this be caused by the server issues?

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That doesn't sound like a packet loss issue, as that doesn't affect frame rate. When your connection to the server is interrupted, you'll usually see every other character in the world stop moving, and your actions stop working.

dont worry guys, during 7.0 this packet loss problem will still be around, its clearly a feature of the game and not a bug wink wink

Quote:

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Originally Posted by Tj_Azzam

dont worry guys, during 7.0 this packet loss problem will still be around, its clearly a feature of the game and not a bug wink wink

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I certainly hope so! Hard mode Copied Factory where half the alliance disconnects during the last boss is just amazing.

The packet loss, lag and disconnects are getting worse by the day, a VPN helped for a while but not anymore.
Now i cant even get into a instance without DCing, is almost unplayable at this point

If this continues i see no alternative besides quiting the game

After a month of no issues, today the lag is back with a vengeance. Everyone on screen freezing every five seconds or so, and could barely get through doing mini cactpot for the day. Again, it all goes to crap within ntt, looks like sacramento maybe? Everything was fine last night.

https://i.imgur.com/hvqG8pY.jpg

Lag is unplayable..thanks SE for using such high quality providers....parts with unreceived hops and its not on my end.

https://i.ibb.co/njHLXT2/Screenshot-...-14-121445.png

https://i.imgur.com/AjKFROg.png

This has to stop. Get NTT on the damn phone and get your Sacramento node FIXED. I'm hitting FREEZE FRAMES. This in particular was for pinging Aether, the DC everyone goes to to do any content nowadays. Right now it's unplayable for any combat content.

Sacramento Node still above 150+ms. Send help.

i use Xfinity, not at&t, and the lag is unbearable. it's not even worth logging in right now. i can't even see myself when i mount for at least 3-5 seconds. did a hunt train last night and couldn't even see the mobs spawning until i was dead. it's horrible. the only thing i have been doing for the last week is struggling through frontline roulette once a day and checking my island sanctuary for a moment before logging out because i don't even want to see what a dungeon or raid looks like at this point. I did maps on friday and some of my party members from my FC were having this same problem during maps. moves not registering for long periods, mobs not appearing, dying to things they can't see until they are dead. i really hope the devs figure out a way to turn this around soon. I play mainly Mch and this is no fun at all. Tried paladin and it was just as bad. for the first time in a while i am actually looking for alternative games to play because i can't stand to play any ffxiv in this state of lag.

The game was mostly fine for the latter half of last week, but leave it to reset day to make it unplayable. Disconnects every 3 minutes on the dot since ~7 PM EST for me.

The packet loss issue for me has been going on for weeks, but it was especially bad this week. Savage reclears were impossible today because the game was unplayable for me, and I have DCed more than 3 times in that hour we tried to run for before giving up.

This always happens from 7PM EST to around 11PM EST for me as well, I'm honestly tempted to just resign myself to not playing on reset days.

Getting big lag here. Sacramento Node is at it again.

Getting bad lag here today. In Eastern Washington. Weird That I don't get any bad lag spikes when inside Sanctury Island just outside it.

I'm also getting bad lag tonight. As others have described, the Sacramento NTT node seems to be the cause as that's where I start dropping packets and my ping shoots above 150ms.

Patch day, hooray! Already lost a few mats for the new crafting tools due to disconnects. Thanks, SE.

Bad server connection/lag is making the Fall Guys event literally unplayable, as if the unskippable cutscenes weren't bad enough already.

Unfortunately, there seems to be yet again the recurring lag issue related to these nodes for Spectrum customers on the east coast (snipped from my traceroute)

11 42 ms * * ae-4.r24.asbnva02.us.bb.gin.ntt.net
12 * * * Request timed out.
13 220 ms 223 ms 224 ms ae-4.a00.scrmca03.us.bb.gin.ntt.net
14 233 ms 237 ms 233 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net

I really wish these server issues would be fixed. Granted I never really had the best connection to them at 200ping. But lately its been at 270, and its making life so hard and frustrating to do things like this Fall Guys cross over event.

I am so far away from hit markers etc and I still get hit. I could do anything before with no issues, now its just... its so frustrating.

Sacramento NTT Node strikes again! Can we PLEASE get them to fix that damn node? It's REALLY BAD because I lagged out just now.

Just did a Trace Route and yeah. 100% Sacramento Node.

https://i.imgur.com/2M1lDqJ.png

Unplayable Lag.

Happening again:

12 70 ms * 69 ms ae-2.r24.lsanca07.us.bb.gin.ntt.net [129.250.7.69]
13 288 ms * 243 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
14 * 243 ms 250 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
15 243 ms * 238 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
16 * * * Request timed out.
17 * 246 ms 245 ms 204.2.29.122

Getting same thing from south east. Route issues causing packet loss too.

I am also experiencing severe lag, took a couple tries to even connect to my server from character select today.
I had this issue the past 2 days in varying intensities, been too severe to even play most content.
I live in Centeral Texas though so not sure where the hang up for my connection is.

Same here- lag is so bad, I can't even check my retainers or the MB- let alone actually play the game. :(

This is nuts. On Midgardsormr and can't do anything. Can't do housing, can't do Blunderville, can barely do anything.

East coast

This is nuts. On Midgardsormr and can't do anything. Can't do housing, can't do Blunderville, can barely do anything. East coast

Happening again.

I'm sorry to be annoying about this and keep posting, but I'm going to keep posting and submitting the report to the packet loss and lag information every time it happens until it is resolved.

It is, quite frankly, completely unacceptable that this issue has been happening *consistently* with basically the same two nodes for this long.

13 83 ms 81 ms 82 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
14 114 ms 94 ms 93 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
15 83 ms 92 ms 95 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]

ONCE AGAIN, SACRAMENTO IS SCREWING US. CONTACT NTT AND FIX IT.

15 155 ms 184 ms 140 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
16 158 ms 159 ms 183 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
17 155 ms 148 ms 143 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]

I'm having 25-75% packet loss between the San Jose, CA and Ashburn, VA NTT nodes. I have to use a VPN to get around them.

Reset days seem to be the worst for me. I've been kicked no fewer than 10 times in the last two hours while doing some crafting and island sanctuary things.

Quote:

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Originally Posted by Aexnidaral

Happening again.

I'm sorry to be annoying about this and keep posting, but I'm going to keep posting and submitting the report to the packet loss and lag information every time it happens until it is resolved.

It is, quite frankly, completely unacceptable that this issue has been happening *consistently* with basically the same two nodes for this long.

13 83 ms 81 ms 82 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
14 114 ms 94 ms 93 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
15 83 ms 92 ms 95 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]

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It is back again today, same node!

10 * 34 ms 27 ms ae-0.r24.asbnva02.us.bb.gin.ntt.net [129.250.3.243]
11 292 ms * 159 ms ae-2.r24.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
12 101 ms 110 ms 100 ms ae-4.a00.scrmca03.us.bb.gin.ntt.net [129.250.7.57]
13 1779 ms 1797 ms 1763 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
14 231 ms * 233 ms 204.2.29.241
15 99 ms 98 ms 95 ms 204.2.29.122

In raid and it felt off.. Looked at graphs and pings are all over the place.

Past 4 hours pings...
Top left ping times to the server. Top right packet loss
Bottom left and right are Google and Google's DNS ping times.
https://i.imgur.com/Ur4wbOW.jpg

Server was totally fine for me all of yesterday, but since today at 8 AM EST, it's been dropping me every 3-5 minutes... SE please fix your servers...

Just submitted the form as well. Since resubbing a couple weeks ago the game has been unplayable and I've been tearing my hair out trying to figure out why, so seeing this thread gave me a little bit of sanity back. I'm in eastern Canada, for what it's worth.

I'm not holding my breath. We had 90002 errors and constant disconnects for years and they did nothing.
We posted in the same thread about it for two years straight. Never even acknowledged it.
Same nodes in Sacramento and San Jose causing problems.

Here's the thread:
https://forum.square-enix.com/ffxiv/...-REPLY-HERE%21

I've been playing with 70-90 ping for 8 years because Square and NTT won't do anything about the network problems in California.
Same problem nodes in San Jose and Sacramento. My ping is 30-40 until it hits California.

8 30 ms 28 ms 26 ms be-301-cr13.56marietta.ga.ibone.comcast.net [96.110.39.45]
9 33 ms 31 ms 31 ms be-1213-cs02.56marietta.ga.ibone.comcast.net [96.110.34.229]
10 26 ms 31 ms 27 ms be-2212-pe12.56marietta.ga.ibone.comcast.net [96.110.33.182]
11 27 ms 29 ms 30 ms 71.25.197.82
12 30 ms 27 ms 26 ms ae-5.r24.atlnga05.us.bb.gin.ntt.net [129.250.4.192]
13 39 ms 38 ms 54 ms ae-4.r25.asbnva02.us.bb.gin.ntt.net [129.250.4.165]
14 40 ms 40 ms 39 ms ae-1.r24.asbnva02.us.bb.gin.ntt.net [129.250.2.37]
15 87 ms * * ae-2.r24.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
16 91 ms 92 ms 91 ms ae-4.a00.scrmca03.us.bb.gin.ntt.net [129.250.7.57]
17 91 ms 89 ms 94 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
18 90 ms 90 ms * 204.2.29.241
19 93 ms 90 ms 89 ms 204.2.29.91

Greetings,

We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which may be caused by packet loss.

If you feel you may be experiencing packet loss while playing FFXIV, we kindly ask that you submit a report through the "Providing information on packet loss and lag" section at the bottom of our support form. Instructions on how to obtain your traceroute information can be found in this Lodestone announcement.

We will be referencing these reports on a regular basis as we continue our investigations and contact telecommunication carriers as necessary.

We appreciate your cooperation as we continue striving to address network-related issues that players may be experiencing.

Yup it's back for me again. I submitted a report but also posting here.

This doesn't feel like the same problem from my original post months ago. this feels more like a DDoS attack or something. I can't say at this time. I can say that other people I'm talking to in game are having bad lag as well. Using abilities just don't register at all or very slow.

Started at 9:30pm EST for me. Pings just jumped and packet loss started.
Again, left side is the Primal lobby server ping time, right side is packet loss to it. Bottom are ping times to Google and Google DNS. Those are fine.
https://i.imgur.com/b0XI0Nx.jpg

Hop 10 and 13 are the bad ones within NTT's network again.

Code:

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# mtr -w 204.2.29.122
Start: 2023-11-16T22:34:47-0500
HOST: Locutus                                      Loss%  Snt  Last  Avg  Best  Wrst StDev
  1.|-- gateway.-------.---                          0.0%    10    0.2  0.3  0.2  0.5  0.1
  2.|-- 192.168.1.254                                0.0%    10    0.6  0.8  0.6  1.2  0.2
  3.|-- ???-???-76-1.lightspeed.gdrpmi.sbcglobal.net  0.0%    10    3.0  2.3  0.9  3.3  0.8
  4.|-- 71.152.134.78                                0.0%    10    2.4  3.2  1.9  4.8  1.0
  5.|-- ???                                          100.0    10    0.0  0.0  0.0  0.0  0.0
  6.|-- ???                                          100.0    10    0.0  0.0  0.0  0.0  0.0
  7.|-- 32.130.89.25                                20.0%    10  19.1  19.8  18.7  21.3  1.0
  8.|-- 192.205.32.210                              10.0%    10  69.6  71.4  69.3  78.9  2.9
  9.|-- ae-10.r23.chcgil09.us.bb.gin.ntt.net          0.0%    10  71.3  71.8  70.3  75.7  1.6
 10.|-- ae-1.r24.snjsca04.us.bb.gin.ntt.net          90.0%    10  113.9 113.9 113.9 113.9  0.0
 11.|-- ae-4.a00.scrmca03.us.bb.gin.ntt.net          0.0%    10  96.1 105.2  85.5 121.5  11.0
 12.|-- xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net    0.0%    10  93.5 107.1  92.0 124.4  11.0
 13.|-- 204.2.29.241                                90.0%    10  81.6  81.6  81.6  81.6  0.0
 14.|-- 204.2.29.122                                  0.0%    10  93.5  96.3  76.8 104.7  7.6

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Its still getting worse.

Last time I posted here I was constantly sitting around 270ms. Its like the connection is degrading slowly over time. I used to always be around 200, then its just gradually been getting higher and higher. Today it was 305ms the entire time.

Ive submitted a report with the tracert log and in it I can see my connection get all the way to the US and its 200-210, then it hits the us.bb.gin.ntt.net servers or connections, whatever it is, and it shoots right up to 310 almost.

Whoever this NTT group is, they need a swift kick.

Connection always seems to go bad around this hour. I've sent a report of my traceroute results as per the sticky, hopefully it gets resolved soon.