Bad lag again with NTT's NA server network

I can confirm that Cloudflare's Warp (which was suggested earlier as a free solution) does in fact work for me at least. It is about ~5ms slower than Nord for me.

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Originally Posted by Ath192

I don't have the time or the drive, but maybe the best way to fix this is to try contacting ATT, NTT, SE follow the steps laid out in their support and document it all. Prove it did not resolve anything, and consult a lawyer to see if there is any angle to throw in a lawsuit or get the firm to threaten with legal action.

At this point you are burning money though but chances are that IF there is an angle to attack from a legal standpoint then efforts to solve the issue would ramp up. Again, I will not be pursuing this course because I'd rather quit. But I do feel it has potential.

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Thing is, I have the time and I (for now) have the drive. But I receive no responses. I've spoken with AT&T. I'm trying to get through to NTT and SE on socials. I was thinking game news before, but I did for a moment earlier, think about the legal route. I am paying for a service that I am not receiving. SE does have an obligation to make the game playable. Show me where in the terms that says they can take my money and not provide me the service I paid for? This isn't "oops, maintenance for an hour or two" - that happens. This is "knowingly partnering with an ISP that is unable to route data properly to our servers".

I don't want to do that. I don't even want to get game news involved. I just want confirmation that a PROPER and PERMANENT fix is in the works.

In the 10 months I've had AT&T, I had weird lag once a few months ago, during uwu prog. That's it. It cleared up. Instances like that, I move on, forgive, and forget. This? No sir. (Oh, and I wager a lot of AT&T customers only have AT&T as an option for provider.)

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Originally Posted by LinaGiggles

Yeah.. that what bothering me is when they reply to me on it. .. just seeing the "resolved" urk me and it felt like .. well yeah that interesting suggestion and close ticket. Which makes me feel like they didn't care to read or write anything more than a "bot like message back" .. "We hear.. you we see you" ... But do you though? Because all we got told is to was fill out some forms, give our pings and stuff and that it. I get the NDA as some say but more info is needed for sure. Because at this point we're all sitting ducks.. with AT&T/NTT saying one thing and SE saying another and then everyone here and there trying to fill in this puzzle together of what info they got. *sigh* <3

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I can only guess the customer service person who replied to your ticket misunderstood and thought that it was about the data center crash last night. It would certainly be suicide to try to write the 12 hour latency issue as "resolved" and try to sweep it under the rug when we are still experiencing it on the 5th day so far.
I'm not installing a shady VPN/spending another monthly subscription just to make the game playable. I will retire from the game if I have to go that route.

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Originally Posted by Dragoonhuntz

I can confirm that Cloudflare's Warp (which was suggested earlier as a free solution) does in fact work for me at least. It is about ~5ms slower than Nord for me.

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Can confirm, Cloudflare Warp is free and does the job just as well as the paid VPN I was using.

I ended up getting a refund on the paid VPN after seeing that Cloudflare Warp performed within 5 ms or less of the VPN.

While the latency isn't what it was before these issues started, at least WARP made it around 70 to 75 ms, which is acceptable considering the circumstances.

But as I mentioned several pages ago, your mileage may vary on how effective Cloudflare Warp is where you are.

They do offer a subscription tier, but I don't know how effective that'd be. Both the free and paid tiers have unlimited bandwidth, and unless you're streaming or watching a stream/YouTube/Netflix, you probably won't have to worry about that too much.

But, I do wonder if manually changing your DNS to use either what Google or Cloudflare have will make a difference in this regard.

At least, if it makes things better or worse than what we're dealing with, anyway.

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Originally Posted by Lahtori

Thing is, I have the time and I (for now) have the drive.

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Do it. Hold their feet to the fire. 5+ days is ridiculous.

Gaming news did get involved, but that was on Tuesday.
I've seen nothing else since this article was making the rounds: https://gamerant.com/final-fantasy-1...spikes-issues/

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Originally Posted by Lahtori

Thing is, I have the time and I (for now) have the drive. But I receive no responses. I've spoken with AT&T. I'm trying to get through to NTT and SE on socials. I was thinking game news before, but I did for a moment earlier, think about the legal route. I am paying for a service that I am not receiving. SE does have an obligation to make the game playable. Show me where in the terms that says they can take my money and not provide me the service I paid for? This isn't "oops, maintenance for an hour or two" - that happens. This is "knowingly partnering with an ISP that is unable to route data properly to our servers".

I don't want to do that. I don't even want to get game news involved. I just want confirmation that a PROPER and PERMANENT fix is in the works.

In the 10 months I've had AT&T, I had weird lag once a few months ago, during uwu prog. That's it. It cleared up. Instances like that, I move on, forgive, and forget. This? No sir. (Oh, and I wager a lot of AT&T customers only have AT&T as an option for provider.)

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Go for it. If you need hands with making it class-action, I'm all for it too. Rake them on the coals, and blast them.

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Originally Posted by n_n

I'm not installing a shady VPN/spending another monthly subscription just to make the game playable. I will retire from the game if I have to go that route.

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Yeah this is my general feeling on it. I won't touch a free VPN, and I'm certainly not going to pay for one on top of what I already pay (and should thus already have access to said paid for things!), I will unsub and leave the game if they can't--or won't--get it fixed.

Also going to confirm that CloudFlare Warp works for me--very obvious where I turned it off in the screenshot below. I'm going to take a stab at things and see if I'm actually able to play the game. Warp at least seems like it'd be a good free solution if it actually works.

https://i.imgur.com/b7aKmzo.png

Also, Cloudflare is no less “shady” than Google or AT&T in my book.

They have a good chunk of the ‘Net on their backbone. So, I am willing to give them the benefit of the doubt, while declining any data collection options I can, of course. Basic ops.