The market wards being "good enough" as often I hear protest to, doesn't equate them to being better or more convenient.
The first time I tried to tutor a new player on how the wards worked, they completely flipped out and couldn't believe how wildly impractical they were. His impression that he expressed to me was, if this simple task of purchasing and selling something is so half-baked, the remainder of the game probably is too. If a major function of the game is seen as unappealing and cumbersome to new players, at a time when we're trying to win back as many subscribers as possible, I just don't see trying to maintain the unpopular wards on life support as the best of ideas.
We've come accustomed to settling for the wards as we've seen worse early on in the game, and have really nothing better to rely on at the moment. It's silly to me though to expect a new comers who are used to auction house system in practically every other MMO as well as FFXI to jump through obstacles and learning curves just to buy their first weapon to play. The ward's location in the city zones aren't even obviously marked.
On a side note, I get frustrated when making purchases through the wards as I have the memory of a goldfish and instantly forget the retainer and location of whom I just searched. ^^; The role play aspect of the wards is lost on me as well. It doesn't feel or look like I'm browsing the bustling bazaar markets in some foreign land. Rather, I feel like I'm trying to buy bootleg watches from some guy in a trenchcoat in a back alley.
