Early Access code - Wrong Region

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08-23-2013, 07:54 AM
killergerms

ill give you my EU code if you give me your NA
08-23-2013, 08:01 AM
FutanXIV

Yeah, I've pretty much lost faith in SE being able to solve this in time. I have 2 EU PC codes. Need 2 NA PC codes. :\
08-23-2013, 08:03 AM
killergerms

im on the phone right now on hold with them, i called them earlier and got no new news....hopefully i can get through and get some new help....i just want a NA code thats not much to ask for
08-23-2013, 08:04 AM
JMarshall

PS3 NA code needed

If anyone needs an EU code and wants to trade me for an NA PS3 code, PM me please.
08-23-2013, 08:07 AM
Riyo

Doesn't seem to be a PM system on this forum that I can find. I will also be willing to trade the EU PC code I have if someone has a NA PC code.
08-23-2013, 08:08 AM
FutanXIV

Quote:

Originally Posted by killergerms

im on the phone right now on hold with them, i called them earlier and got no new news....hopefully i can get through and get some new help....i just want a NA code thats not much to ask for

Well, let us know. :\
08-23-2013, 08:08 AM
killergerms

I have an EU code looking for a NA code i think alot of us are looking for them
08-23-2013, 08:10 AM
Mistborn

Same issue here, hasn't been solved yet. Hoping to play early access!
08-23-2013, 08:12 AM
Tenryou

Yeah i've grown tired waiting for them to say something about fixing this and Friday is almost here and not a word as been said about it even though they've known for 2 days now. I'm gonna get up and call tomorrow as i want results. Waited 3 years for this game and not had problem getting in on the previous two betas so why do i get screw at early access?
08-23-2013, 08:14 AM
Evil-Siren

hmm k since Deseeg isn't replying, I'm willing to trade my PC NA (RAAU) code for an EU (RAAE).
08-23-2013, 08:14 AM
Monydragon

The code's region is inapplicable received a EU code not a NA code Collectors Edition

I Pre-Ordered Final Fantasy XIV: A Realm Reborn and I got my NA key with the North American Version from the online retailer Greenmangaming.com, and When I finally was able to register my code on http://preorder.na.finalfantasyxiv.com/ I got my code, and I tried to register it on the website provided to me in the confirmation, and I got this message

"The code's region is inapplicable."
"You can only enter codes from the same region as your Square Enix account."

I Confirmed with my retailer already and they sent me the correct code for "FINAL FANTASY XIV: A Realm Reborn Digital Collector's Edition (NA)"

I really hope I can get this resolved I have tried everything, the site will not generate a new NA code for me and I have sent 3 tickets in and no responses yet, also twitter and reddit have not had any additional updates/changes to this issue
08-23-2013, 08:15 AM
killergerms

Quote:

Originally Posted by Evil-Siren

hmm k since Deseeg isn't replying, I'm willing to trade my PC NA (RAAU) code for an EU (RAAE).

ill tradce
08-23-2013, 08:18 AM
CoffinDude

How do you people request the code to be resent?
I tried inputting it on the Register game page but it says the code is invalid. When I try on http://preorder.na.finalfantasyxiv.com/, it says already used.
08-23-2013, 08:20 AM
JMarshall

Let's face it. Chances are none of us are going to get into Early Access. I think we should demand some sort of compensation for their false advertising once the game actually starts. I vote for a unique mount or a cool item.
08-23-2013, 08:20 AM
HulveinBlitz

Quote:

Originally Posted by CoffinDude

How do you people request the code to be resent?
I tried inputting it on the Register game page but it says the code is invalid. When I try on http://preorder.na.finalfantasyxiv.com/, it says already used.

Not sure. I would give SE customer support a call/live chat though.
08-23-2013, 08:30 AM
Trombe

I just came across this. Has anyone given this a try?
I want to try it myself but I'm stuck at work for another few hours D:

http://www.gamefaqs.com/boards/67805...eborn/66461086
08-23-2013, 08:36 AM
jab2003

Quote:

Originally Posted by Evil-Siren

hmm k since Deseeg isn't replying, I'm willing to trade my PC NA (RAAU) code for an EU (RAAE).

I'll trade you Evil Siren. Email Me at (yes it's real lol)

This is my partial code as proof I have one (in case you missed me ranting earlier in this thread)

edit: got my code thanks for the trade
08-23-2013, 08:45 AM
Riyo

If anyone has a NA PC code you want to trade for a EU PC code email me at natb50@gmail.com
08-23-2013, 08:49 AM
joku_muko

Has anyone who has gotten the wrong region just cancelled their order and decided to buy it off PSN? Did it work without flaw? I am really thinking of just doing that. Tired of the stress.
08-23-2013, 08:50 AM
silentwill

They have updated twitter but just says to redeem the codes on the site that matches your region. WE DID THAT ALREADY, BUT YOU STILL GAVE US INCORRECT CODES,
08-23-2013, 08:56 AM
Scoogs

Yeah I thought they said they would update at 3PM PDT...? They're about 2 hours late.
08-23-2013, 08:56 AM
FutanXIV

Quote:

Originally Posted by silentwill

They have updated twitter but just says to redeem the codes on the site that matches your region. WE DID THAT ALREADY, BUT YOU STILL GAVE US INCORRECT CODES,

Yeah, it almost feels patronizing. :\
08-23-2013, 08:56 AM
killergerms

seriously i want my NA code....i was on the phone for over a hour and i hungup
08-23-2013, 08:56 AM
jab2003

Quote:

Originally Posted by silentwill

They have updated twitter but just says to redeem the codes on the site that matches your region. WE DID THAT ALREADY, BUT YOU STILL GAVE US INCORRECT CODES,

Yeah, wow, that Twitter response just confirms that they have no clue what's going on.
08-23-2013, 09:02 AM
Occi

There was another twitter update 40 mins ago but still no word for those of us experiencing this problem. I don't think I've ever encountered such incompetence before. Do we seriously have to exchange codes to get this resolved? This has been an absolute failure. Between the phase 4 problems, the convoluted website/account management and all of the early access related nonsense, this is proving to be an embarrassment. For a company trying to save face after a disastrous first attempt of a release, they are not doing a very good job.
08-23-2013, 09:05 AM
Shinmen

Quote:

Originally Posted by Occi

There was another twitter update 40 mins ago but still no word for those of us experiencing this problem. I don't think I've ever encountered such incompetence before. Do we seriously have to exchange codes to get this resolved? This has been an abstract failure. Between the phase 4 problems, the convoluted website/account management and all of the early access related nonsense, this is proving to be an embarrassment. For a company trying to save face after a disastrous first attempt of a release, they are not doing a very good job.

I agree completely.
08-23-2013, 09:07 AM
seraseth

Quote:

Originally Posted by Occi

There was another twitter update 40 mins ago but still no word for those of us experiencing this problem. I don't think I've ever encountered such incompetence before. Do we seriously have to exchange codes to get this resolved? This has been an abstract failure. Between the phase 4 problems, the convoluted website/account management and all of the early access related nonsense, this is proving to be an embarrassment. For a company trying to save face after a disastrous first attempt of a release, they are not doing a very good job.

Yeah, every time I think I've seen the worst possible user interaction systems, SE proves they can do even worse. Every other game, you'd log into your one and only account page, add a key to your account and be done. This convoluted mess is just nuts.
08-23-2013, 09:09 AM
meuqsaco

This issue is quite annoying and they are not hearing us.
08-23-2013, 09:09 AM
svann

Quote:

Originally Posted by seraseth

Yeah, every time I think I've seen the worst possible user interaction systems, SE proves they can do even worse. Every other game, you'd log into your one and only account page, add a key to your account and be done. This convoluted mess is just nuts.

So much for the Japanese superiority stereotype, right?
08-23-2013, 09:10 AM
Paran01ds

Getting the error too! ARRGHH!
08-23-2013, 09:10 AM
meuqsaco

I also wonder why I have to add 30 codes, in 48 different pages, have 72 different forum accounts just to play this game.
08-23-2013, 09:11 AM
snake

anyone have extra early access i can have
08-23-2013, 09:13 AM
Retsugi

Quote:

Originally Posted by meuqsaco

I also wonder why I have to add 30 codes, in 48 different pages, have 72 different forum accounts just to play this game.

And then it resets if you make one mistake.
08-23-2013, 09:21 AM
Nazera

Tired of waiting on SE to fix this. If anyone has a NA code they would like to trade for a EU code, please email me. fred91682@yahoo.com
08-23-2013, 09:22 AM
FutanXIV

It's worth noting if they chose to continue to just ignore this and/or continue to be patronizing, that not only will we not get early access, we'll not be able to play at all. Their lack of urgency here is... erm... interesting given they have a possible class action lawsuit on their hands.
08-23-2013, 09:23 AM
Calastir

Quote:

Originally Posted by FutanXIV

It's worth noting if they chose to continue to just ignore this and/or continue to be patronizing, that not only will we not get early access, we'll not be able to play at all. Their lack of urgency here is... erm... interesting given they have a possible class action lawsuit on their hands.

Getting early access has nothing to do with being able to play live.
08-23-2013, 09:25 AM
meuqsaco

Quote:

Originally Posted by Calastir

Getting early access has nothing to do with being able to play live.

It's the same code for early access and live. We can't register it
08-23-2013, 09:26 AM
killergerms

i know i keep getting the EU 20 digit code. I should be getting NA since i live in america and my account is american. then why am i getting an EU code makes no sense!
08-23-2013, 09:29 AM
CoffinDude

Quote:

Originally Posted by killergerms

i know i keep getting the EU 20 digit code. I should be getting NA since i live in america and my account is american. then why am i getting an EU code makes no sense!

How do you get the code several times? I couldn't request it more than once.
08-23-2013, 09:30 AM
seraseth

Quote:

Originally Posted by CoffinDude

How do you get the code several times? I couldn't request it more than once.

I just re-enter the 18 digit code on the pre-order page and it spits out the same EU code again.

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