I'm not convinced the death threat even happened.
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I'm not convinced the death threat even happened.
You can give feedback/ criticism without being a total nob.
Yes, it's ridiculous that nothing is being done to legitimately fix the situation with housing even though folks have asked for the same specific things repeatedly for years. If there is something specific in the works (not related to the recent lotto situation), it would help folks calm some of the frustration if the dev team was more transparent. Players REALLY want their personal space to decorate & call their own. Something that uniquely speaks to them & is not limited by lack of design function or implementation. When we were told that the Island Sanctuaries would be compared to games like Animal Crossing & Stardew Valley- the 1st thing that comes to mind is Instanced Housing. Not if we can maintain our Chocobo(s) or watch our minions run around. Players instead think of hours upon hours of designing, decorating & being immersed in our own creative space that involves a Home.
I've read that *possibly* Yoshi-P has since realized some of the biggest requests is instanced housing towards Island Sanctuaries & has been working towards it. But we don't really know & have only been told to temper our expectations- but we want to see more- it would help temper expectations if there was more communication on Island Sanctuaries.
Yes it's almost ridiculous that the designers thought adding ugly hairstyles to Hrothgar that removes a key feature on them was acceptable. Then the devs even laughed about the way it looked, like they knew it wasn't good looking but delivered anyways. - Players have waited 2-3 years hoping their feedback mattered.
I get it, I'm on that hill too with the reasonable sounding complaints. I've also worked the designer's end before & being harassed doesn't make them do better. It makes them resent their job & the people who they're meant to design things for.
But also, what feedback are the devs getting & listening to? Currently, it *seems* like they are delivering half of what's been asked for & without actually saying it that it's a done deal- We get this impression due to lack of transparency. And with the way Viera & Hrothgar have been handled it just seems to be the norm.
Are the death threats in the room with you right now, op?
I am literally scouring through Twitter, Reddit, and these forums to find where there was a single harmful threat. Where? Where is it? Can someone please show me where all these threats are? Because I'm seeing a lot of posts on Twitter from people talking about how 'all these threats of physical violence are unacceptable'.
Criticism is needed..it is not harassment. It should never stop or ever be ignored by developers.
Developers are human but also adults and in a very lucrative and competitive industry. They NEED to know where things have gone wrong and why. They do not need coddling.
Many jobs are extremely stressful.
Most players are trying to help the game in their own way.
I guarantee you FFXIV is a business first $$ > employees feelings. (Like 90% of all companies)
** As an RN, I deal with many hurtful "in the moment" emotionally fueled, denial filled and grief struck comments...and some by people that are just plain miserable people.
As an adult, I deal with it, resolve things, and never let it interfere with doing my job. **
I expect the same with this company.
It’s the internet, dude. I can guarantee that someone somewhere has made one over this, regardless of whether you see it with your own eyes or not. I’ve already seen one person who wished that whoever made the lottery coding mistake would get fired so sending death threats is unfortunately not outside the realm of possibility.
I think they should get fired, or at least a good 20 minute telling off where he gets reamed by yoshi-p and sent to the minion modelling mines for at least a year kek. I'm sure whoever made the mistake is not a terrible person personality wise. I might even want to grab a pint with him. But if he makes a mistake of this magnitude, it's not personal when I say he should suffer the repercussions.
If someone in a static doesn't practice his rotation or improve to pull his own weight, he is gonna get replaced with someone who does those things. Its not personal. I would hope yoshi-p has higher standards then statics in game.
I don't think someone should be fired for what was very likely just a very simple accident, especially in a culture like Japan's where they take shame very seriously.
It's human error. It happens. We all do it at our own jobs sometimes.
Jesus christ this idiot OP went off the rails quick
my (at least to me) valid criticism is this shouldve been tested thoroughly before being made live, maybe they didnt have enough time and were under the gun with pushing back the release of EW, and didnt wanna be compared to WoW with pushing back release after release, and thats fair, but the opposite is also true, we'd rather have things working as intended than things rushed out before they are 100% ready, right?
there are those saying there should be rollbacks and no, that will anger those that actually did win, others saying we should go the way of other mmos with instanced housing, to those i say if you want that play those, the reason housing is the way it is here is for the neighborhood/community feel so people interact more and more outside of dungeons/raids
what i think would be the best is just to unlock the fc wards after fixing the bug an let those that didnt get houses (and maybe have 8-12 wards or so still restricted to FC for any possible FCs that were locked out) in the end there really arent enough plots to meet the demand, and they know it, so we will likely see another increase in over all wards at a later date, whether it will be lottery or the old system is up for debate
In retrospect it does look a bit disingenous
I havent seen a single death threat
Just "im quitting" or "yoshi p sucks" or "someone is incompetent" as the worst of it which is relatively tame, considering how the guy reacts whenever you talk to him about housing. He doesnt act like someone who is sorry or who cares at all lol so its very unsurprising
I dont know why people worship him. I dont know why anyone reveres anyone for doing a job they get paid to do
Amazing how people love to protect Devs. Don't you pay subscription for this game?
They take YEARS to change something in the PVP and then release a patch that we could clearly see that was not balanced since the beggining and you don't expect that i'll complaing about it?
This game was re-made just because people were complaining.
Oh please with that neighborhood feel crap. Countless wards are barren, with people simply idling for hours. The non-instanced housing has caused far more harm than good, and the “neighborhood feel” isn’t a valid excuse anymore. We are in 2022. With instanced housing you could still interact, you just invite people over instead of idling and standing afk out by a market board.
I'm just a law intern, so i can't say for other jobs, but if I managed to piss off hundred of the firm's clients I will be fired pretty much instantly after an intensive telling off by one of the head lawyers.
Apples and oranges, I know. I'm not 100% pro them getting fired, but if they do get shown the door, I'm not gonna think too much of it. Do the crime, do the time, as they say.
I think they are referring to PF group names in game that people were creating. Either way Yoshi P said to respect the devs and now this is something that will be brought up anytime they make a mistake. It is like how people constantly repeat that Yoshi P said to take breaks from the game as a reason for lack of content. The community in this game can't seem to use common sense for themselves.
OP: QQ be nice to the devs! (which, BTW, I don’t patently disagree with lmao)
Also OP: YOU’RE ALL IDIOTS, INGRATES, DISRESPECTFUL BRATS, YOU DESERVE TO GET HARASSED, YOU’RE ALL WORTHLESS BLAH BLAH BLAH
Pick a side, are you an “UwU Devs Work Hard” softboi or are you a toxic individual with no spine?
The thing is, none of us know this wasn't the case
I 100% understand why people jump to this conclusion, as it seems like this is something that should not have happened
But it is possible to thoroughly test something only to have a completely unforeseen thing come along
As far as MMORPGs go, FFXIV is not typically a game prone to major bugs. While its entirely possible that something slipped by that should have been caught with an appropriate amount of testing, there isn't concrete evidence of this.
And even if it is the case, if they properly fix it, give people their right lottery results, and most importantly ensure this isnt a pattern of severe bugs then its not a big deal.
I don't think blaming the frustrated people is the way to go. I think that just adds to it. (No, I did not try to get a house this round.) I just think this speaks to the fact that housing situation in general needs a huge overhaul.
From what I hear, it was Japanese customers who sent actual knives with threats to the devs. Maybe learn a second language and go remind them to cool off.
One thing to keep in mind is that feedback and comments made to developers aren't exclusively posted within, or on social media, but can be through a variety of outlets. Yoshida has already in the past commented about developer harassment.
Whilst this doesn't outright state death threats, the community on this forum was pretty universal in thought that it was eluding to such. Perhaps out of genuine fact, or to try and excuse/detract from their own abrasive comments in the past.
i almost wish for the days when autoexec.bat and config.sys were the only things we had to battle to make a game work.
There are plenty of us who are trying our best to be constructive in our criticism, but as someone new, you also need to understand just how long we've been waiting for this fiasco they just sprung on us. Content has become quite lackluster, and they are only giving us a mere fraction of what they've provided in the past. If you had been here all along, you'd see a company that's now trying to cut corners and alienate a large portion of their player base, all while raking in record profits from their largest subscriber base ever. In other words, we've been told to bend over and take it without any lube when they renigg on their promises and fail to deliver the paid-for amount of content.
Take it with a grain of salt. A lot of us are about to give SE the boot if they don't get it together. We aren't getting what we're paying for. It's business, and nothing personal.
When it comes to housing, what do you expect? It is an issue that has never been resolved due to not being able to accommodate player demand. It was not an issue when the amount of wards and plots exceeded the demand for them, and this will continue to be an issue until FFXIV's growth reaches its peak. In fact, the insatiable demand for housing is a testament to the game's popularity. When the time comes (and it will come) that plots are readily available again, we will know FFXIV's popularity is over the hill. Kinda scary to think about that, isn't it?
Again, I will point out the insurmountable pressure this dev team is under, and how easily players fail to acknowledge that they alone are the ones responsible for said pressure. Before EW was even released during a LL Q&A, Yoshi was already asked about a residential district in Sharlyan. You think the person who submitted that question gave the livelihoods of the dev team even a single thought? Can you blame his face palm reaction to that? Want to guess why he face palmed so hard? It's because that question immediately turned into the next demand that falls right into his boss' ears, who will then apply that pressure to Yoshi and Co. Just like that.
The availability of plots and wards is one thing, then trying to develop a system where everyone has a fair chance to own some land is a whole other animal. What's the answer? Do you have it? Should multiple players in an FC be allowed to register? Is it fair that they give up their chance to own a private estate by doing so if they don't have one? If a player already owns a private estate, should they be allowed to enter for their FC? What about showing the number of participants? How good of an idea is that? There are pros and cons to this too isn't there? What kind of shady pressure that players are uncomfortable with is happening within any given FC in order to obtain a house? Tell me my fellow compatriot, how would you implement this system in a way that is in recompense, fair for everyone, and without consequence?
I just don‘t understand what this has to do with the complaints recently? They have been pretty civil so far. It is clear people are fed up with some of the decisions SE has made, and as long as these complaints are constructive there is no problem. However, there seems to be a hive mentality within people within this community that equals constructive criticism with wishing death upon the devs. It seems like they want to nip every complaint in the bud. It kind of reminds me of „There is no war in Ba sing se“.
Especially for games (and software in general).
As I've noted elsewhere, there's more than one way to test something. Game companies -- and really, many software companies in general -- tend more towards the QA methodology where you go "Okay, we've finished feature X, we should make sure that it works when you do what's expected." You'll try different ways to do X (hence the old joke about "A QA tester walks into a bar. Runs into a bar. Walks into a bar backwards. Skips into a bar. Crawls into a bar. Dances into a bar..."), but the goal of the testing is to make sure that Feature X works when you do the things that are expected to make it work.
The other approach, however, is to make sure that feature X does not fail. That may sound subtle, but it's very, very different. (And also a lot more work.)
To use an analogy, let's pretend you want to make a cake. The software QA approach is generally going to be something like "I have a recipe here. If I follow the directions, do I end up with a cake at the end?" as a baseline, and then trying a few other approaches that should hypothetically still work. Sometimes they work ("Used egg substitute, still produced cake."), sometimes not ("Used Splenda instead of sugar. Instead of cake, produced aardvark. Which exploded. Please fix.").
The test engineering approach is going to be where you have a massive list of things, many of which by rights should not affect the cake outcome. ("Time of day: morning, evening, night." "Stove type: gas, electric, inductive." "Other appliances powered: refrigerator, toaster oven, microwave." Etc.) Then you go through and try all the possible combinations to make sure that nothing goes wrong with the cake-production recipe in any of those states. This can be a lot of work, which is part of where a good SDET -- Software Developer/Design Engineer in Test -- is invaluable, as they come up with ingenious ways to automate these tests. To test the durability piece of hardware at work some years back, one of our test engineers made a literal foot robot that stomped on the design to see if it broke within X number of stomps. (It was not a quiet robot. The robot eventually got to live in a closet with some soundproofing so that it could stomp as much as its little silicon heart desired without the humans in the area wanting to stomp on it in return.)
The thing is, though, many systems are big, and complicated, and those features that shouldn't affect the cake sometimes do.
For games and desktop software, doing full test engineering is probably overkill; it would take a ton of time, and a lot of software development has the mindset of "move fast and break things" -- i.e., come up with neat stuff and fix it afterwards. Doing a thorough test engineering approach would require locking down a system's design much earlier so that you can come up with your comprehensive test plan before you have stuff to test. And if a feature fails in a game, the worst that happens (usually) is some players are inconvenienced and upset, or you get the public relations equivalent of a black eye when you completely f@$k up a release. Conversely, with mission-critical stuff, testing can be crucial; if someone lets a bug slip through on an ATM, people can lose money. If they let a bug slip through on a diving rebreather or a medical device or an automobile drive system, people can literally die. (I'm not joking; it happens.)
When you test to see if a thing works, it's much easier to check it off a list... but it's also a lot easier to encounter situations where something that you wouldn't think would affect a system causes it to break afterwards. Like if you test the controller code for your game, and it works on every test machine you have with every input device you have. Yay! Then someone else on the game team comes back and goes "Uh, my controller works in the test program, but does not work as soon as I start playing." And you go, "Huh. Do you have two controllers plugged in?" Nope, they do not. "Does it show up fine in other software?" Yep, it does. This works for everyone else working on the game, so what could be wrong? And then you find out they once had a Razer Tartarus MMO keypad installed, which happened to have a joystick on it, and that for some reason their system was borked and the Tartarus driver was still active and creating a gamepad entry that always took XINPUT (Windows game controller input system) device slot 0... and that your code was taking the first enumerated XINPUT device, not the first connected enumerated XINPUT device. Since generally, when a thing is disconnected it's no longer enumerated by XINPUT, the two scenarios seemed to be the same... but it turns out, they were in fact not.
(This is not strictly a hypothetical example; the XINPUT issue is in Unreal Engine 5's input library, and I was the person pulling my hair out about why my controller did not work when I was running the game within the dev environment, while literally everyone else in the Unreal developer groups I belong to was like "I ran your code to test, it works for me?" It turns out when Unreal says the play-in-editor mode uses "the first controller" it is very literal, and does not mean "the first connected and available controller.")
There are many, many possible ways things could go wrong in a codebase the size of an MMO, especially since almost no MMO system operates in a complete vacuum; it needs data from other systems, or pulls state from somewhere else, or relies on a utility library someone else wrote into the codebase 7 years ago or whatever else. Heck, there are many, many ways a thing can go wrong just in the game engine something uses, even without adding in the game-specific code. (Do not start me on Unreal 5. I like it much better than Unreal 4, but I have questions about how some things got through QA to the final 5.0 release we just got the other week.)
This doesn't excuse things; few things are absolute, and there absolutely is a middle ground to be found between "just test to make sure a thing works" and "perform comprehensive testing to make sure a thing does not fail". And a big, hotly-debated system that was going to have immediate heavy participation and people watching closely to see how well it worked... well, that's the sort of thing that probably should've had a rigor to the testing that fell somewhere in that middle ground. (Few game companies would do that even for big systems -- and I'm guessing SQEX is no exception -- but that doesn't change the fact that I think they should have.)
I don't think this is a failure on the part of the actual developers, per se. Everyone makes mistakes, and while we can all theorize at what the root cause of this (admittedly spectacular) issue was, none of us actually know. It could've been a typo by a tired programmer, or it could have been a bit of unexpected behavior three systems down in code written by someone who burned out and left the company during Heavensward, or a weird edge case involving database locking, or... *gestures vaguely* But I do think it's a failure of process, because while everyone makes mistakes sometimes, when the process works, those mistakes get caught. Even if I think it's not SQEX specifically but game development (and honestly, software development in general) that are failed by the "test for success" versus "test to ensure no failure" mindsets.
¯\_(ツ)_/¯
None of which changes the fact that folks have a right to be upset and/or irritated. Or to press SQEX to explain how this happened for the sake of transparency -- and because a post-mortem write-up of what went wrong can be of benefit to their own process -- or even to unsubscribe if they feel it was the last straw in their trust of the company.
Now you're talkin'! Although I expect 95% of the folks in this forum will be thinking "What the ....?"
"I'm sick of all this developer harassment, but let me proceed with an apt demonstration of harassment on you, the community instead"
Neither of which is OK.
Do mods not exist on this forum? How are some of these posts from the OP still up?
Stuff doesn't have to be literal death threats to be kinda over the top. I haven't seen many death threats, and thankfully none on these forums -- though the number I have seen is still non-zero, which is depressing even if also unsurprising -- but I've seen a weirdly high number of posts (on Twitter and various other places, and a few even here on these forums) saying the lottery was rigged and a scam, and that the individual programmers responsible should be taken to court and sued for real-money compensation that should be split among people who failed to get a house, or even that the individual developers should be jailed for fraud. While those aren't threats of violence, they still seem a demand for action against the devs that's a bit out-of-proportion to the actual issue at hand.
(Though I suspect it's because it feels like a financial hit, given how expensive housing can be in-game. So maybe it hits the same part of the brain where you get denied something you were saving real money for? I dunno.)
Anger's okay, and understandable. Demanding answers is okay... and probably not a bad idea, both for the sake of transparency and because the simple act of distilling a "what went wrong" report can probably help SQEX improve process to ensure stuff like this is less likely in the future. And that seems to be where most players are.
But there's a non-zero amount of players -- sometimes very loud players -- who are still leveling demands that don't really seem... reasonable. Or rational. And if I were to take any one thing of value away from this roller-coaster of a thread that's part rational discourse and part "the OP seems to have dressed in a clown suit, started screaming like a metal band's lead singer, then self-immolated", it's probably that the folks who are being reasonable (but still angry) might want to go "whoa there, calm down" when they encounter the folks who aren't being reasonable. Because if you have a small-but-loud lunatic fringe, they can sometimes start to drown out the more rational responses -- or just be loud-and-present enough that the rational responses sort of become just more noise -- and that is not a great thing if you want developers to actually pay attention to what the playerbase is saying.
Just curious is there actual proof of death threats? I'm not seeing them. All I'm seeing is some legit pissed off people, doing what they (including myself) do when SE makes an epic mistake, they call them out on the forums.