Reopen the Moogle Pageantry Store now!!

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Originally Posted by Vahlnir

https://na.finalfantasyxiv.com/lodes...f6abc4d689cb1a

https://na.finalfantasyxiv.com/lodes...105/dubrw051tv

Here you go.

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IN GAME...

Look, you can show me examples of where they announced the no-spending-after-period thing all you want.

I'm pissed at the design. It's pointless to take away the exchange after the event - they didn't do that for any others.

Telling me "you should learn to pay attention" is not solving the crappy design of the post-event exchange. It's also not making me less pissed.

I could go into tons of reasons for why I missed that disclaimer like "they put it as a bullet at the end of the page" - but that goes more into Web site design. I'm specifically saying that it's stupid to design the Moogle Treasure trove the same way until you do it for Fanfest, then change it up.

Literally the message given upon EVERY login since the start of the event...

https://cdn.discordapp.com/attachmen...94/Capture.PNG

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Originally Posted by Kyuuen

Literally the message given upon EVERY login since the start of the event...

https://cdn.discordapp.com/attachmen...94/Capture.PNG

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Where does it say we can't exchange them after the period? After you follow the link? That's not an in-game announcement.

I knew when it would end the entire time. I did *not* know that (unlike EVERY other moogle trove) there would be zero grace period to exchange after the event was over...

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Originally Posted by Kyuuen

Literally the message given upon EVERY login since the start of the event...

https://cdn.discordapp.com/attachmen...94/Capture.PNG

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Yep. And there's a link within that message which provided players with more details.

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Originally Posted by Katsushiro

Look, you can show me examples of where they announced the no-spending-after-period thing all you want.

Telling me "you should learn to pay attention" is not solving the crappy design of the post-event exchange. It's also not making me less pissed.

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And neither of these take away from the fact that these details were given. You, and some others, just chose not to look at them. They implement these advertisements with the assumption that players actually read this stuff. You and others made a mistake. That's okay. Seriously, it is. There's a lesson to be learned here, and hopefully it was learned for the next time there's an event of any sort.

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Originally Posted by Vahlnir

Yep. And there's a link within that message which provided players with more details.

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Can you read????

I am asking how that is an IN-GAME announcement?? I play a on a mother-effing console, I can't copy/paste that sh*t into a browser... Why am I not surprised you play on a PC and assume everyone has the same experience as you? "Master Race"...

To be fair to the OP there should have been a message somewhere in the actual game.

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Originally Posted by Ayuhra

To be fair to the OP there should have been a message somewhere in the actual game.

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Like in the chat log every time they logged in?

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Originally Posted by Katsushiro

Can you read????

I am asking how that is an IN-GAME announcement?? I play a on a mother-effing console, I can't copy/paste that sh*t into a browser... Why am I not surprised you play on a PC and assume everyone has the same experience as you? "Master Race"...

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Yep. It was there, the link that provides players with more details. I don't play on PC by the way, though I do have one to browse and such. I play on console. The console version (PS4/5) also opens up its own browser from the launcher or the help desk.

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Originally Posted by Katsushiro

Thanks, God. The ones who decide stuff like this are the devs btw.

This moogle treasure trove ending was completely different from the rest, and quite frankly there are a lot of us who were not expecting that. It should have been posted IN game. End of discussion.

The announcement upon login was "Moogle Treasure Trove lasts until 6/14 at 7am ET" - nowhere did it say "unlike last time, you can't turn in tomestones after 6/14."

That's all they would have had to say, and I would have never come here.

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Blame everyone else and get salty as much as you want, your attitude stinks and you don't get what you want that way. Find out the hard way by all means, I dont care.

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Originally Posted by van_arn

Like in the chat log every time they logged in?

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The chat log just said when it ended. It said nothing about "you can't spend these after 6/14." That was in a link... which are impossible to follow on console. You can't really say that it was announced in game...

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Originally Posted by Artemiz

Blame everyone else.

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I'm blaming SQEX, that's literally why I'm here. lol

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Originally Posted by Kyuuen

Literally the message given upon EVERY login since the start of the event...

https://cdn.discordapp.com/attachmen...94/Capture.PNG

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I think 95% of players are pretty much trained to ignore login messages at this point tbf. They're usually about Duty Commenced or some other stupid thing no one cares about.

Why is everyone so mean/condescending?

All we're asking as that SQEX don't change up the rules for limited-time events!

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Originally Posted by Katsushiro

Where does it say we can't exchange them after the period? After you follow the link? That's not an in-game announcement.

I knew when it would end the entire time. I did *not* know that (unlike EVERY other moogle trove) there would be zero grace period to exchange after the event was over...

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So it's SE's fault that people chose not to inform themselves when they could have simply followed that link to inform themselves...

I'm gonna take a page out from another developer...

Don't you guys have phones? This info could have been obtained with a couple minutes time. Anyone on PC has even less of an excuse as they could highlight, CTRL + C, gone to their browser of choice, CTRL + V/right click paste and would have saw the pertinent info.

At any point anyone; upon logging in, should have seen that message. The fact that people chose to disregard where they could find details is the fault of those that chose to disregard. Not mine, not someone else's, and not SE's.

Edit

And it's not being condescending to point out that the info was readily given to people. It was online, it was in the launcher, and it was ingame. It's simply holding people accountable to their actions/choices.

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Originally Posted by LittleImp

I think 95% of players are pretty much trained to ignore login messages at this point tbf. They're usually about Duty Commenced or some other stupid thing no one cares about.

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OMG THANK YOU

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Originally Posted by Kyuuen

Don't you guys have phones? .

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Actually no, quit assuming everyone has everything.

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Originally Posted by Katsushiro

Why is everyone so mean/condescending?

All we're asking as that SQEX don't change up the rules for limited-time events!

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I haven't seen anyone really be mean to you, though maybe one or two posts that were a bit condescending. Either way, you are the one who came in hot. Don't dish it out if you can't handle having some of it sent back your way.

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Originally Posted by van_arn

Like in the chat log every time they logged in?

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No. That's barely in the game. And it has no notice that you lose the store, which is noteworthy given the previous Moogle event did keep the store open through now.

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Originally Posted by Venandi

I don't waste my time clicking on the ads in the launcher or copying URL links to get scammed. Some people (like me) actually play the game instead of going on the forums or Twitter to spend an entire hour reading about one event. Guess the same cannot be said of the professional forum users.

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Stop asking for sympathy if you're not going to make the slightest of endeavors to inform yourself of current events. Have some self responsibility.

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Originally Posted by Katsushiro

Can you read????

I am asking how that is an IN-GAME announcement?? I play a on a mother-effing console, I can't copy/paste that sh*t into a browser... Why am I not surprised you play on a PC and assume everyone has the same experience as you? "Master Race"...

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Quit acting like a spoiled child. Learn to read end dates for events. Don't make assumptions that everything will be the same as before, even if "it's always been like that".

Events will go much smoother for you if you do.

People pointing out a very basic fact of life - learn to read, take self responsibility to inform yourself - is not being condescending or rude. I deal with people like you all the time at work, who act like somehow it's the worker's/company's fault when you don't take the time to read fine print and inform yourself. Grow up and stop expecting spoon feeding.

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Originally Posted by Kaoru_Nagisa

People pointing out a very basic fact of life - learn to read, take self responsibility to inform yourself - is not being condescending or rude. I deal with people like you all the time at work, who act like somehow it's the worker's/company's fault when you don't take the time to read fine print and inform yourself. Grow up and stop expecting spoon feeding.

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Why won't it read!

https://www.youtube.com/watch?v=qslcnw-9KbI

To be fair, I'd say at least half the people lecturing about "take responsibility, your fault" probably paid no attention to the fine print either and just happened to catch the reminder thread posted here or someone mentioning it in-game.

That said, some of the attitudes are terrible. It was in the small print. A second chance would be nice, but politely requesting it will get you a lot further than outraged demands.

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Originally Posted by Katsushiro

I'm blaming SQEX, that's literally why I'm here. lol

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It's not their fault you didn't read the multiple different sources that clearly stated the end date for the event. I get that you're annoyed because you missed out but be annoyed with yourself because its your own fault.

Oop. I even saw the thread here and was like "oh I probably have time" lmao... if I hadn't I definitely wouldn't have even been aware there wasn't a grace period, and I definitely didn't catch any reminders that the event was ending this week :p and I DO usually read the announcements. Whoops.

I'm in sort of an "oh well" category, I kiiiinda wanted the ring but meh, half my gloves hide those anyway...

But yeah, it would be nice to still be able to spend the tomes I do have. Even if it's next time the moogle event rolls around. Should people have paid more attention? Sure. But does it hurt anyone to give like, a couple extra weeks grace to spend down to none? No. It really doesn't.

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Originally Posted by Liam_Harper

It was in the small print.

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https://i.gyazo.com/954ad8dc5f7a1a81...e671d353e1.png

Bold red font in a warning labeled box on the event page is small print?

tfw you participate in an event but don't read the event page

I guess this was a good lesson for some.

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Originally Posted by Wyssahtyn

https://i.gyazo.com/954ad8dc5f7a1a81...e671d353e1.png

Bold red font in a warning labeled box on the event page is small print?

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If it's not font size 1000, it's small print for a lot of people who would still not read it.

There absolutely was a message in game. They gave the Moogle Tome website link for weeks and everything was outlined there. They do the same thing with new content and patch notes.

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Originally Posted by Venandi

I have 60 pageantry tomestones and when I woke up today I realized I can't even trade it in. No one told me that you can't trade in pageantry tomestones after the event and there is literally NO message in the game telling you you can't do so after the event is over. The moogle tomestone shops still allow you to trade in tomestones from previous events. This is highly misleading and is a super shady business tactic. Reopen the pageantry store now. There is no reason not to especially since the past events are all the same. Developers please do it immediately and next time before you pull something like this on the players at least write it in the game not some website that no one visits.

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Just so you know, there's a message every time you log in like "Enjoy the Moogle blah blah event from May 14 to June 14, 2021."

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Originally Posted by Venandi

It's not IN-GAME that's the issue. Not that I expect this forum to know any common sense anymore.

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Just so you know, there's a message every time you log in like "Enjoy the Moogle blah blah event from May 14 to June 14, 2021."


It's still the first message you see when you log in.

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Originally Posted by Ayuhra

No. That's barely in the game. And it has no notice that you lose the store, which is noteworthy given the previous Moogle event did keep the store open through now.

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And the notices before didn't say you could turn in tomes after the period, either. They also led you to the official website to get full details. They don't put every single thing that's in a patch into the login announcement. That's why they make informative websites to outline all the important things for players to know and they have the login message as a notification/reminder to go look there.

Everyone saying "but the end date was mentioned in-game!" is completely missing the point.

The bit about the vendors being unavailable past the end date, which is not how every previous iteration of the event has worked, was certainly NOT mentioned in game.

When something is repeated a certain way 4-5 times or however many times it's been, *especially* in a game like this that loves to follow repetitious cycles, it's only natural that some people are going to be tripped up when that way suddenly changes. When it's in a way that isn't in the player's favor (like the vendor becoming unavailable sooner than what people will expect), it's going to result in threads like these being created.

You certainly could say that it's their own fault for not following the link and carefully checking for the single line of fine print that mentions it. Doesn't change the fact that it was a sneaky consumer-unfriendly thing for them to do. Like I said, there was no good to come out of changing things like this, only disappointment.

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Originally Posted by Fynlar

Everyone saying "but the end date was mentioned in-game!" is completely missing the point.

The bit about the vendors being unavailable past the end date, which is not how every previous iteration of the event has worked, was certainly NOT mentioned in game.

When something is repeated a certain way 4-5 times or however many times it's been, *especially* in a game like this that loves to follow repetitious cycles, it's only natural that some people are going to be tripped up when that way suddenly changes. When it's in a way that isn't in the player's favor (like the vendor becoming unavailable sooner than what people will expect), it's going to result in threads like these being created.

You certainly could say that it's their own fault for not following the link and carefully checking for the single line of fine print that mentions it. Doesn't change the fact that it was a sneaky consumer-unfriendly thing for them to do. Like I said, there was no good to come out of changing things like this, only disappointment.

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With the way they ignored all of the other messages though, do you really thing they would have read the in game messages?

How often do we have people HOLD the release button in dungeons and then think they were accepting a raise. Happens fairly often in my experience. Or the savage loot message when skipping to later floors "why couldn't i get loot"

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Originally Posted by Liam_Harper

To be fair, I'd say at least half the people lecturing about "take responsibility, your fault" probably paid no attention to the fine print either and just happened to catch the reminder thread posted here or someone mentioning it in-game.

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Dunno about anyone else, but I've been aware of the fact the tomes would be useless after the event cut-off basically since it was announced.

Because I actually know how to read, which is more than can be said for a good majority of the people whining that they "had no warning" about this.

Would it be nice for the moogle to have remained for a little while after the event was officially over? Sure. But that would not solve the issue, as there will always be someone who forgot or didn't read or didn't know (because they didn't read) - and then they'll complain all over again. Kinda like the late-comers who can't keep up with Hunt trains.

It really is up to people to take some responsibility and inform themselves or be aware. That really is not asking for as much as some people seem to think it is.

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Originally Posted by Fynlar

You certainly could say that it's their own fault for not following the link and carefully checking for the single line of fine print that mentions it. Doesn't change the fact that it was a sneaky consumer-unfriendly thing for them to do. Like I said, there was no good to come out of changing things like this, only disappointment.

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Except there was nothing "sneaky" about it. If people took the time to read they would know. SE has no obligation to spoon feed people too lazy to read a login message, let alone anything else.

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How often do we have people HOLD the release button in dungeons and then think they were accepting a raise. Happens fairly often in my experience. Or the savage loot message when skipping to later floors "why couldn't i get loot"

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I have literally never seen this happen to anyone in my parties ever since they added the (quite frankly way too long; the 2 seconds should be shortened to 0.5 or 1 at the very most, 2 seconds is quite an irritating delay when I am trying to release intentionally) requirement to hold the button down to release -- whereas it did happen with some frequency prior to them adding the delay.

I don't really do Savage (and I most definitely wouldn't PUG it) so I can't comment on that.

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Except there was nothing "sneaky" about it.

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Disagree. When you do things one way consistently for several event iterations and then suddenly change it without either an explanation or an actual in-game message saying so (only a link that has a single-line blurb mentioning it that wasn't even right there at the very top), it's sneaky.

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Would it be nice for the moogle to have remained for a little while after the event was officially over? Sure.

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Considering that's how every previous iteration of the event has worked, yes.

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Originally Posted by Fynlar

You certainly could say that it's their own fault for not following the link and carefully checking for the single line of fine print that mentions it. Doesn't change the fact that it was a sneaky consumer-unfriendly thing for them to do. Like I said, there was no good to come out of changing things like this, only disappointment.

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It wasn't in fine print. It was in the big same box for every moogle event that informs you that you can only get the tomes during the event. This time the text was slightly different.

And the vendors remaining available for the other events is not information that is ever in game. That's found on the event website, just like this small difference was, so there was no missing information in-game. The message was the same for all other moogle events and gave the time it was active, with the website to get full details provided.

Believe me, I will hold SE's feet to the fire for consumer-unfriendly things but the information was out there on this.

While I will agree its on the person to have read the fine print about the event times, I do think the itinerant moogle turn in method should change. You already earned the tokens and the itinerant moogle doesnt leave now. he's always available to show what was up as rewards, so why not just make it so that you can still turn them in, you just cant get anymore of whatever mog tomes were available...

https://cdn.discordapp.com/attachmen...e55ebedd1e.png

i could have bought, like, 3 more dwarf bunnies or something with my 23 tomes but because i was dumdum i had to delete them and, like, that's what i did
what is this thread? :'D

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It wasn't in fine print. It was in the big same box for every moogle event that informs you that you can only get the tomes during the event. This time the text was slightly different.

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It was a change that served to potentially screw many people out of the work they'd done farming tomes, and it was just a single line of text that wasn't even there directly in-game, but rather over halfway down a webpage (and not even mentioned right next to, I don't know, the actual end date of the event...)

As far as I'm concerned, that's fine print.

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Believe me, I will hold SE's feet to the fire for consumer-unfriendly things but the information was out there on this.

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Like I said, it is perfectly reasonable to argue that the information was indeed out there and that the fault lies with the players who got screwed.

It still does not change the fact that this was an unnecessary, consumer-unfriendly change that only could have resulted in player dissatisfaction. It's okay if you can't admit to that. I'll do it instead.

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While I will agree its on the person to have read the fine print about the event times, I do think the itinerant moogle turn in method should change. You already earned the tokens and the itinerant moogle doesnt leave now. he's always available to show what was up as rewards, so why not just make it so that you can still turn them in, you just cant get anymore of whatever mog tomes were available...

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Precisely. There was no good reason to suddenly change how this event worked (no reason that they've given us, anyway) other than to screw players over.

But, as ever, white knights gonna white knight.

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Originally Posted by Fynlar

It still does not change the fact that this was an unnecessary, consumer-unfriendly change that only could have resulted in player dissatisfaction. It's okay if you can't admit to that. I'll do it instead.

Precisely. There was no good reason to suddenly change how this event worked (no reason that they've given us, anyway) other than to screw players over.

But, as ever, white knights gonna white knight.

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The biggest issue people have is assuming. Never assume. Stop assuming! It does nothing for you nor the company! In any capacity!

At any time, SE can change anything in any aspect of the game or ToS whenever they want. They did their part by giving a warning about the tomes being useless past the cut-off date. Just because other Moogle tome events left the moogle in for a time after, does not mean they are obligated to do this nor will always do this. This was also a special event specifically for Fanfest.

This is not white knighting, this is literally telling people to stop assuming and stomping their feet because they didn't take it upon themselves to read something that SE did what they could to inform people about.

Seriously, I feel like I'm at work right now trying to explain something this basic to people in a thread on the forums started by a known troll. I deal with this kind of petulance and lack of self responsibility every day and boy, I can tell you - SE ain't the one at fault here. Not by a long shot lmao.