no issues prior to early release, now dx11 errors

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06-28-2019, 11:09 PM
Wigett

Quote:

Originally Posted by lakukisu

Hi everyone,

We're sorry that some of you are experiencing this issue. We are currently investigating the matter, so we ask for your patience until we find a solution.

In the meantime, we recommend that you please try lowering the refresh rate in your graphic card's settings.

Thank you again for your patience!

every place i look its 144 and it wont let me change it, do u mean in the game settings?
06-28-2019, 11:10 PM
Seleir

same problem here, dx9 works but dx11 doesn't.

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FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
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06-28-2019, 11:12 PM
Wolffriend

Quote:

Originally Posted by lakukisu

Hi everyone,

We're sorry that some of you are experiencing this issue. We are currently investigating the matter, so we ask for your patience until we find a solution.

In the meantime, we recommend that you please try lowering the refresh rate in your graphic card's settings.

Thank you again for your patience!

That would be lovely, except I don't have that option in my nvidia control panel; it only lets me choose the native 120hz.
06-28-2019, 11:15 PM
MonoShiro

Quote:

Originally Posted by lakukisu

Hi everyone,

We're sorry that some of you are experiencing this issue. We are currently investigating the matter, so we ask for your patience until we find a solution.

In the meantime, we recommend that you please try lowering the refresh rate in your graphic card's settings.

Thank you again for your patience!

same here, i cant change my card from displaying in its native 144hz, could it be that this is the problem here?
06-28-2019, 11:16 PM
Wigett

Quote:

Originally Posted by MonoShiro

same here, i cant change my card from displaying in its native 144hz, could it be that this is the problem here?

same, im only given 144hz hmmm.
06-28-2019, 11:18 PM
LeCard

Quote:

Originally Posted by lakukisu

Hi everyone,

We're sorry that some of you are experiencing this issue. We are currently investigating the matter, so we ask for your patience until we find a solution.

In the meantime, we recommend that you please try lowering the refresh rate in your graphic card's settings.

Thank you again for your patience!

I was able to drop mine to 90FPS target in wattman(graphics card software). I was able to play for a while but still got the crash. Will try dropping target lower than 90 and see what happens.
https://scontent-mia3-1.xx.fbcdn.net...02&oe=5DB473F3
06-28-2019, 11:20 PM
Sunarine

What about changing it in display adapter properties? I wonder if the game can't see other refresh modes as being available and crashes because it can't lock it at 90. In display adapter properties click list all modes, do you have anything 90 or lower available? I had a similar issue on one of my computers with black desert online not seeing my proper list of refresh rates and setting the game to 24hz because of it. Just spitballing ideas.
06-28-2019, 11:20 PM
MonoShiro

if this is the actual issue here, wouldnt it be hilarious that having good graphics cards with high refresh rates is the very reason we can no longer run ff properly
06-28-2019, 11:21 PM
r3pt1le

So i get that error on my main monitor (120hz) and can't select lower than 100
My 2nd monitor is 60hz and plays fine however I notice there is a damn 90 FPS frame limiter limit now!!! which never used to be there, why they do this!
06-28-2019, 11:21 PM
Izekyu

This didn't happen before the expansion patch so in the meantime we just have to wait until SE comes up with an fix soon. (Kinda regrets I didn't buy ShB on ps4 instead, lol)

For info I have a 1060 Ti, and Directx 12.
I can survive on DirectX 9 for now. Too bad DirectX9 won't allow me to go fullscreen
06-28-2019, 11:22 PM
Lastsaltimo

I am also playing on 144Hz monitor and have the same issue with dx11.
06-28-2019, 11:23 PM
MonoShiro

Quote:

Originally Posted by Sunarine

What about changing it in display adapter properties? I wonder if the game can't see other refresh modes as being available and crashes because it can't lock it at 90. In display adapter properties click list all modes, do you have anything 90 or lower available? I had a similar issue on one of my computers with black desert online not seeing my proper list of refresh rates and setting the game to 24hz because of it. Just spitballing ideas.

i literally have no refresh modes on my card lower than 144, its a laptop so the two were built for each other. if this is actually the issue and square made this very dumb change without thinking of this i'll be quite disappointed
06-28-2019, 11:25 PM
Kyuuki_Chan

Quote:

Originally Posted by lakukisu

Hi everyone,

We're sorry that some of you are experiencing this issue. We are currently investigating the matter, so we ask for your patience until we find a solution.

In the meantime, we recommend that you please try lowering the refresh rate in your graphic card's settings.

Thank you again for your patience!

It's ok !
Down to 90 Hz , and the game launch.

How to made this :

-Right clic on your desktop Open Nvidia control Pannel.
-Choose Change resolution
-Create a custom resolution
-On the frequencie rate , chose 90 Hz Maximum !
-chose your custom resolution
-Launch FFXIV with DX11 setting

Enjoy the game !

( sorry for mistake, i'm french ;) )
06-28-2019, 11:25 PM
Pako_

not sure what it means, but after completely disabling my integrated graphics in the hardware manager i was able to start the game without the error but now everything was running at 2 fps
06-28-2019, 11:26 PM
MonoShiro

on a related note, does anyone actually know WHY square made this change to cap the refresh rate? not once have i ever heard a single person complain over refresh rates in this game so i cant imagine why they did it
06-28-2019, 11:27 PM
Kilyua

only option available on my gaming laptop for display is 120Hertz, everywhere i look it's the same. Hope you can give us a better fix soon.
06-28-2019, 11:27 PM
Coldin

I'll join the others posting about this. DX9 works fine, but get this error when trying to play DX11.

MSI laptop with Geforce 1070, and 120hz screen. Guessing the refresh is what's causing the problems....possibly because of that limiter they put in place?
06-28-2019, 11:28 PM
BerryCharlotte

Quote:

Originally Posted by Sunarine

From this thread it looks like everyone with the DX11 crash is running a laptop. Is there anyone on a normal desktop with the crash? I also am running a laptop with a 1070.. hmmmm

I'm running a desktop with Ryzen 7, GTX1060 6GB, 16GB RAM and running the game from SSD so I'm not on a laptop.

Seems like Nvidia cards?
06-28-2019, 11:29 PM
Wigett

Quote:

Originally Posted by Kyuuki_Chan

It's ok !
Down to 90 Hz , and the game launch.

How to made this :

-Right clic on your desktop Open Nvidia control Pannel.
-Choose Change resolution
-Create a custom resolution
-On the frequencie rate , chose 90 Hz Maximum !
-chose your custom resolution
-Launch FFXIV with DX11 setting

Enjoy the game !

( sorry for mistake, i'm french ;) )

this did not work for me, but was hopeful
06-28-2019, 11:32 PM
LeCard

Quote:

Originally Posted by BerryCharlotte

I'm running a desktop with Ryzen 7, GTX1060 6GB, 16GB RAM and running the game from SSD so I'm not on a laptop.

Seems like Nvidia cards?

Not NVidia. I have the same issue and running an AMD RX Vega 64
06-28-2019, 11:33 PM
MonoShiro

Quote:

Originally Posted by Kyuuki_Chan

It's ok !
Down to 90 Hz , and the game launch.

How to made this :

-Right clic on your desktop Open Nvidia control Pannel.
-Choose Change resolution
-Create a custom resolution
-On the frequencie rate , chose 90 Hz Maximum !
-chose your custom resolution
-Launch FFXIV with DX11 setting

Enjoy the game !

( sorry for mistake, i'm french ;) )

this actually just worked, so i suppose itll have to tide me over for now, but square really needs to fix this issue so that i dont have to have a dedicated custom resolution for 1 game
06-28-2019, 11:33 PM
Themarvin

Same problem here on a Geforce 1080Ti Desktop
06-28-2019, 11:34 PM
LeCard

Quote:

Originally Posted by lakukisu

Hi everyone,

We're sorry that some of you are experiencing this issue. We are currently investigating the matter, so we ask for your patience until we find a solution.

In the meantime, we recommend that you please try lowering the refresh rate in your graphic card's settings.

Thank you again for your patience!

Tried lowering to 60FPs on GPU and still getting DX errors.
Hope this helps:
https://scontent-mia3-1.xx.fbcdn.net...38&oe=5D7FBCC5
https://scontent-mia3-1.xx.fbcdn.net...57&oe=5DB88ADD
https://scontent-mia3-1.xx.fbcdn.net...9a&oe=5DC05976
06-28-2019, 11:37 PM
Rayboo

Quote:

Originally Posted by Kyuuki_Chan

It's ok !
Down to 90 Hz , and the game launch.

How to made this :

-Right clic on your desktop Open Nvidia control Pannel.
-Choose Change resolution
-Create a custom resolution
-On the frequencie rate , chose 90 Hz Maximum !
-chose your custom resolution
-Launch FFXIV with DX11 setting

Enjoy the game !

( sorry for mistake, i'm french ;) )

This worked for me, great explanation.
06-28-2019, 11:38 PM
Wolffriend

Quote:

Originally Posted by Kyuuki_Chan

It's ok !
Down to 90 Hz , and the game launch.

How to made this :

-Right clic on your desktop Open Nvidia control Pannel.
-Choose Change resolution
-Create a custom resolution
-On the frequencie rate , chose 90 Hz Maximum !
-chose your custom resolution
-Launch FFXIV with DX11 setting

Enjoy the game !

( sorry for mistake, i'm french ;) )

Ok, thank you, that works! Hope they fix it soon, but at least I can get in now.
06-28-2019, 11:41 PM
Sunarine

So for clarification are we saying that if the game can't see at least 90 or lower as available refresh rate the game will not launch at all?
06-28-2019, 11:45 PM
BerryCharlotte

Quote:

Originally Posted by LeCard

Not NVidia. I have the same issue and running an AMD RX Vega 64

Ah, I've mostly skimmed but could only see Nvidia. Must be something else then :(
06-28-2019, 11:45 PM
Coldin

Quote:

Originally Posted by Kyuuki_Chan

It's ok !
Down to 90 Hz , and the game launch.

How to made this :

-Right clic on your desktop Open Nvidia control Pannel.
-Choose Change resolution
-Create a custom resolution
-On the frequencie rate , chose 90 Hz Maximum !
-chose your custom resolution
-Launch FFXIV with DX11 setting

Enjoy the game !

( sorry for mistake, i'm french ;) )

Unfortunately, that seems more difficult with my computer due to the intel chip seeming to handle resolution. Won't let me set a custom refresh rate.
06-28-2019, 11:47 PM
Themarvin

Any GM able to clarify?

Am currently reinstalling the game I wish I would had know of this issue before, and also, it would had been nice if they actually had beta tested this simple thing especially since it would be an obvious thing to check on, likewise would also be nice if the software would run for its own or just cap whatever FPS to 90 ingame if that is the issue
06-28-2019, 11:49 PM
keiAya

Updated client last night, dx11 brings up dx11 error and in Japanese writing.

My specs: RTX 2060 i7 8750H Alienware m15 laptop

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17763.rs5_release.180914-1434)
SYSTEM_CPU Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz (12 CPUs), ~2.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 2.1.1
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16180.305MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 23604.305MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 222.112GB SYSTEM_FREEDISC_SPACE 29.443GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 725.350GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) UHD Graphics 630
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8090.152 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_5659db7bdd940e9f\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_5659db7bdd940e9f\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_5659db7bdd940e9f\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_5659db7bdd940e9f\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.20.0100.6793
SYSTEM_GRAPHICS_DRIVER_DATE 4/8/2019 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP GeForce RTX 2060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 14070 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvdmi.inf_amd64_c293ba4a6c549c56\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmi.inf_amd64_c293ba4a6c549c56\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmi.inf_amd64_c293ba4a6c549c56\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmi.inf_amd64_c293ba4a6c549c56\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3086
SYSTEM_GRAPHICS_DRIVER_DATE 5/21/2019 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers/Headphones (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {1BB8289F-BFD4-4A2C-BE85-C7D29A9F4598}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8564
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/30/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {171B87A0-5B8C-11E9-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {171BAEB0-5B8C-11E9-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {171BD5C0-5B8C-11E9-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DC98EF30-560B-11E9-8002444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {171BFCD0-5B8C-11E9-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DC98EF30-560B-11E9-8004444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DC98EF30-560B-11E9-8006444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DC98EF30-560B-11E9-8009444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DC98EF30-560B-11E9-800A444553540000}
SYSTEM_INPUT_NAME Converted Portable Device Control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DC98EF30-560B-11E9-800C444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DC98EF30-560B-11E9-800E444553540000}
SYSTEM_INPUT_NAME Converted Portable Device Control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DC98EF30-560B-11E9-8010444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DC98EF30-560B-11E9-8012444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DC98EF30-560B-11E9-8014444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DC98EF30-560B-11E9-8016444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DC9B6030-560B-11E9-801A444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DC9B6030-560B-11E9-801C444553540000}
SYSTEM_INPUT_NAME AW-ELC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DC9B6030-560B-11E9-801E444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DC9B6030-560B-11E9-8021444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
06-28-2019, 11:58 PM
Wigett

Quote:

Originally Posted by Kyuuki_Chan

It's ok !
Down to 90 Hz , and the game launch.

How to made this :

-Right clic on your desktop Open Nvidia control Pannel.
-Choose Change resolution
-Create a custom resolution
-On the frequencie rate , chose 90 Hz Maximum !
-chose your custom resolution
-Launch FFXIV with DX11 setting

Enjoy the game !

( sorry for mistake, i'm french ;) )

Finally got this to work, had to reboot and then check to make sure i was still in the custom setting. hope they fix this. so 144hz works its native, should have need a custom set at 90 to work.
06-28-2019, 11:59 PM
Sassychan

Quote:

Originally Posted by lakukisu

Hi everyone,

We're sorry that some of you are experiencing this issue. We are currently investigating the matter, so we ask for your patience until we find a solution.

In the meantime, we recommend that you please try lowering the refresh rate in your graphic card's settings.

Thank you again for your patience!

That did the trick (hopefully a temp fix for now).
06-29-2019, 12:04 AM
Form3r

Quote:

Originally Posted by Coldin

Unfortunately, that seems more difficult with my computer due to the intel chip seeming to handle resolution. Won't let me set a custom refresh rate.

Yeap same here, won't let me change Refresh rate even with custom resolution because Intel's software has to be a whiney little

Makes me wonder if deleting Intel's software will make Nvidia Control panel take over the resolution handling or if it'll mess with my PC, anyone in the know?
06-29-2019, 12:05 AM
LuciferMink

Fresh install. Can't change my refresh rate (on a laptop). Get the Japanese error, the SAME ONE THAT EVERYONE HERE HAS, every time I log in.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument D:\
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17763.rs5_release.180914-1434)
SYSTEM_CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS E179CIMS.30E
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16269.082MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18701.082MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 117.944GB SYSTEM_FREEDISC_SPACE 19.203GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 910.881GB SYSTEM_FREEDISC_SPACE 335.382GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) HD Graphics 630
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY17
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8134.541 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (120Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_bf9afe57cbde0e11\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_bf9afe57cbde0e11\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_bf9afe57cbde0e11\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_bf9afe57cbde0e11\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.0100.6912
SYSTEM_GRAPHICS_DRIVER_DATE 5/27/2019 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 16215 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_98bc6be5ec6c8e06\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_98bc6be5ec6c8e06\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_98bc6be5ec6c8e06\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_98bc6be5ec6c8e06\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3118
SYSTEM_GRAPHICS_DRIVER_DATE 6/19/2019 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {B9D5B289-79AB-42A7-9273-EA6EA3CD2671}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8328
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/19/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF479E70-BC1C-11E8-8002444553540000}
SYSTEM_INPUT_NAME Radio Switch Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF479E70-BC1C-11E8-8004444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF49E860-BC1C-11E8-8005444553540000}
SYSTEM_INPUT_NAME SteelSeries Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF479E70-BC1C-11E8-8003444553540000}
SYSTEM_INPUT_NAME MSI EPF USB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BEDFCB90-C339-11E8-8001444553540000}
SYSTEM_INPUT_NAME Controller (Xbox One For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1

-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

SCM
TeamViewer Panel (minimized)
FFXIVLauncher
Task Manager
Custom Resolution Utility (CRU) - Google Chrome
Downloads
TeamViewer
game

-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Heroes of Might and Magic 3 Complete
Heroes of Might and Magic 4 Complete
The Witcher Enhanced Edition Director's Cut
The Witcher 2 - Assassins of Kings Enhanced Edition
Assassin's Creed
The Witcher 3: Wild Hunt
Overlay
Free DLC program (16 DLC)
Hearts of Stone
Blood and Wine
Advanced Combat Tracker (remove only)
Battle.net
The Witcher 3: Wild Hunt - Blood and Wine
Software Director
Diablo III
Dropbox
The Witcher 3: Wild Hunt - Free DLC program (16 DLC)
Google Chrome
Haali Media Splitter
The Witcher 3: Wild Hunt - Hearts of Stone
MSI Feature Navigator
MSI Remind Manager Service
Battery Calibration
Help Desk
BurnRecovery
Dragon Center
Kaspersky Free
Kaspersky Secure Connection
IObit Uninstaller 8
Origin
Steam
TeamViewer 14
The Elder Scrolls III: Morrowind Game of the Year Edition
The Elder Scrolls Online
Uplay
Assassin's Creed Unity
TriDef VR Games (MSI) 1.3.4
Corel VideoStudio X10
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Dropbox Update Helper
Microsoft VC++ redistributables repacked.
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.15.26706
Intel(R) Trusted Connect Services Client
FINAL FANTASY XIV - A Realm Reborn
MSI Feature Navigator
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24212
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Bethesda.net Launcher
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.15.26706
MSI Remind Manager Service
Intel(R) Chipset Device Software
Realtek Card Reader
Google Update Helper
Battery Calibration
Kaspersky Free
GOG Galaxy
Microsoft Visual C++ 2005 Redistributable
Help Desk
Microsoft Visual C++ 2017 Redistributable (x86) - 14.15.26706
BurnRecovery
Dragon Age: Origins
Nahimic VR
Nahimic 2+ Audio Driver
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
LOOT version 0.14.3
Dragon Center
Intel(R) Trusted Connect Service Client x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Intel(R) Graphics Driver Software
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
Dragon Age™: Inquisition
Setup
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Kaspersky Secure Connection
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
ICA
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Amiga Forever
NVIDIA PhysX (Legacy)
KB9X Radio Switch Driver
7-Zip 19.00 (x64)
CCleaner
Guild Wars 2
Darksiders II Deathinitive Edition
Darksiders Warmastered Edition
The Elder Scrolls V: Skyrim Special Edition
Darksiders II
MONSTER HUNTER: WORLD
OKAMI HD / 大神絶景版
Darksiders III
SteelSeries Engine 3.13.4
TurboSFV v8.40 PE x64
Vulkan Run Time Libraries 1.0.61.0
Vulkan Run Time Libraries 1.0.61.0
Wacom Tablet
LauncherSetup Install
Microsoft Visual C++ 2005 Redistributable (x64)
Share64
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
SSAudioDaemon Install MSISetup
Nahimic 2+ Audio Driver
ApoDispatch Install Configurator
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
NineEarsSettings Install Configurator
Intel(R) Management Engine Components
Intel(R) Management Engine Driver
Intel(R) Rapid Storage Technology
EndpointMonitoring Install MSISetup
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
UpdateAssistant
Windows Setup Remediations (x64) (KB4023057)
SonicMapper Install Configurator
Intel(R) Management Engine Components
Microsoft VC++ redistributables repacked.
Qualcomm Atheros Bluetooth Installer (64)
HoMM III Compatibility Database
VSPro64
AudioDeviceFXPluginSampleUIMSISetup
Corel Update Manager
UIInstallUpgrade
IPM_VS_Pro64
Intel(R) Chipset Device Software
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
ProductDaemonSetup Install
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
ProductDaemon Install Setup
Update for Windows 10 for x64-based Systems (KB4023057)
AudioLaunchpad Install Configurator
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
VSClassic64
APOInstallerMSISetup
NVIDIA Ansel
NVIDIA Control Panel 431.18
NVIDIA Graphics Driver 431.18
NVIDIA GeForce Experience 3.19.0.107
NVIDIA Optimus Update 37.0.0.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 37.0.0.0
DisplayDriverAnalyzer
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.16
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.19.0.107
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
MSI True Color
SCM
Contents64
Intel(R) Trusted Connect Service Client x64
WinZip 21.0
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
CheckDevices Install Configurator
Intel(R) Rapid Storage Technology
Intel(R) ME UninstallLegacy
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215
ProductNS Install Configurator

-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Cloanto\Software Director\softdir.exe 000039D8
C:\Program Files (x86)\Dropbox\Client\75.4.141\QtWebEngineProcess.exe 00003D44
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00003AAC
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000038C4
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Free 19.0.0\avpui.exe 00002A90
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Secure Connection 3.0\ksdeui.exe 00002F30
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000025AC
C:\Program Files (x86)\SCM\SCM.exe 00003608
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000024CC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000A08
C:\Program Files (x86)\TeamViewer\TeamViewer.exe 00000BD4
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00000FAC
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000914
C:\Program Files\Portrait Displays\MSI True Color\MsiTrueColor.exe 00003730
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00003604
C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe 00003A28
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 00002D18
C:\Program Files\WinZip\WzPreloader.exe 00003B04
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00003040
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00002890
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19061.410.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002E48
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.19031.11411.0_x64__8wekyb3d8bbwe\Video.UI.exe 00002E8C
C:\Users\evild\AppData\Local\Microsoft\OneDrive\19.086.0502.0006\FileCoAuth.exe 00002D10
C:\Users\evild\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00003460
C:\Users\evild\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 000002A4
C:\WINDOWS\Explorer.EXE 00001EC8
C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_353320edb98da643\igfxEM.exe 00001CF0
C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_353320edb98da643\igfxext.exe 00003894
C:\WINDOWS\System32\SynTPEnh.exe 00000E84
C:\WINDOWS\System32\svchost.exe 00002CC4
C:\WINDOWS\system32\ApplicationFrameHost.exe 00003CBC
C:\WINDOWS\system32\DllHost.exe 000019A8
C:\WINDOWS\system32\SettingSyncHost.exe 000028D0
C:\WINDOWS\system32\conhost.exe 000027E4
C:\WINDOWS\system32\sihost.exe 00001B9C
C:\WINDOWS\system32\svchost.exe 00002268
C:\WINDOWS\system32\taskhostw.exe 00001CB0
C:\WINDOWS\system32\wbem\unsecapp.exe 000036B4
C:\Windows\System32\RuntimeBroker.exe 0000273C
C:\Windows\System32\SecurityHealthSystray.exe 000034B4
C:\Windows\System32\SystemSettingsBroker.exe 000007D4
C:\Windows\System32\smartscreen.exe 00003478
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00003A88
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000011A4
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000420C
06-29-2019, 12:06 AM
LeCard

Update

Graphics card resolution settings didn't change anything, but droping the FFXIV limiter to 60FPS instead of max(90) solved the issue.

GPU setting @ 90+FPS
Game settings @ 60FPS.
06-29-2019, 12:07 AM
Miste

My laptop monitor is set to 120Hz refresh rate and there does not seem to be a way to change it...so I am still stuck.
06-29-2019, 12:11 AM
Ceilidh

that's the same issue I've had for nearly two years, and here are the things I've tried.

- Rollbacking drivers
- playing without any overlay
- closing other apps (at some point I thought it was a conflict with Chromium based browser)
- running the game in DX9
- lowering refresh rates for the screen, GPU or the game
- lowering details
- reinstalling the game
- playing in fullscreen mode, windowed, windowed maximized
- deactivating one of my 2 screens
- playing in 16:9 standard resolutions instead of the more exotic 21:9 I usually use

I was able to play for a few hours today without any issue, and now I've been crashing every 5 minutes or so :/

the errors messages change, and I even sometimes have question marks instead of the process that crashed.

Here's my system info:

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Professionnel 64 bits (6.2, version 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU AMD Ryzen 7 1800X Eight-Core Processor (16 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS BIOS Date: 12/17/18 17:41:16 Ver: 05.0000D
SYSTEM_LANGUAGE français (Paramètres régionaux*: français)
SYSTEM_MEMORY 16316.539MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 25532.539MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.281GB SYSTEM_FREEDISC_SPACE 141.077GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1367.187GB SYSTEM_FREEDISC_SPACE 607.029GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 422.949GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 4657.400GB SYSTEM_FREEDISC_SPACE 4378.390GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 495.828GB SYSTEM_FREEDISC_SPACE 129.149GB
SYSTEM_STORAGE I:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 167.680GB SYSTEM_FREEDISC_SPACE 117.461GB
SYSTEM_STORAGE J:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3725.990GB SYSTEM_FREEDISC_SPACE 481.757GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8079.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8158.270 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3440 x 1440 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7900ce09bcc79112\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7900ce09bcc79112\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7900ce09bcc79112\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7900ce09bcc79112\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3086
SYSTEM_GRAPHICS_DRIVER_DATE 5/22/2019 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8079.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8158.270 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7900ce09bcc79112\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7900ce09bcc79112\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7900ce09bcc79112\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7900ce09bcc79112\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3086
SYSTEM_GRAPHICS_DRIVER_DATE 5/22/2019 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Haut-parleurs (2- Sound BlasterX AE-5)
SYSTEM_SOUND_DEVICE_ID {5DDEA341-5B08-4FB8-BE06-9A0FD21D4788}
SYSTEM_SOUND_DEVICE_NAME CtxHda.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0105.0018
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 5/10/2018 00:00:00
SYSTEM_SOUND VoiceMeeter VAIO3 Input (VB-Audio VoiceMeeter VAIO3)
SYSTEM_SOUND_DEVICE_ID {002CBC60-68BF-406E-ACBD-06D168CE248D}
SYSTEM_SOUND_DEVICE_NAME vbaudio_vmvaio364_win10.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7600.16385
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 1/11/2019 00:00:00
SYSTEM_SOUND VoiceMeeter Aux Input (VB-Audio VoiceMeeter AUX VAIO)
SYSTEM_SOUND_DEVICE_ID {5C9D9CBD-32C6-42C0-9F6E-E70FF44D81C5}
SYSTEM_SOUND_DEVICE_NAME vbaudio_vmauxvaio64_win10.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7600.16385
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 1/11/2019 00:00:00
SYSTEM_SOUND VoiceMeeter Input (VB-Audio VoiceMeeter VAIO)
SYSTEM_SOUND_DEVICE_ID {5D8A5CF0-325C-4A1B-8F17-68DF444BFA03}
SYSTEM_SOUND_DEVICE_NAME vbaudio_vmvaio64_win10.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7600.16385
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 1/11/2019 00:00:00
SYSTEM_SOUND SPDIF-Out (2- Sound BlasterX AE-5)
SYSTEM_SOUND_DEVICE_ID {81435374-3ED2-427B-99DA-1FFB46955F56}
SYSTEM_SOUND_DEVICE_NAME CtxHda.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0105.0018
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 5/10/2018 00:00:00
SYSTEM_SOUND Focusrite USB (Focusrite USB Audio)
SYSTEM_SOUND_DEVICE_ID {C9464F35-CB69-43D5-8E4F-079CD49A7D07}
SYSTEM_SOUND_DEVICE_NAME FocusriteUSBAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 4.36.0005.0612
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 1/9/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Souris
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Clavier
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {71B5E2D0-0996-11E8-8004444553540000}
SYSTEM_INPUT_NAME Périphérique de contrôle consommateur conforme aux Périphériques d'interface utilisateur (HID)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {71BAC4D0-0996-11E8-8007444553540000}
SYSTEM_INPUT_NAME Périphérique fournisseur HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {71B51F80-0996-11E8-8003444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {71BDD210-0996-11E8-800A444553540000}
SYSTEM_INPUT_NAME Périphérique fournisseur HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {71BFF4F0-0996-11E8-800C444553540000}
SYSTEM_INPUT_NAME Périphérique fournisseur HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5ED816B0-85DC-11E9-8001444553540000}
SYSTEM_INPUT_NAME Périphérique fournisseur HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5EDAFCE0-85DC-11E9-8002444553540000}
SYSTEM_INPUT_NAME Périphérique fournisseur HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5EDC0E50-85DC-11E9-8003444553540000}
SYSTEM_INPUT_NAME Périphérique fournisseur HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

Browser Information:
- Brave Version 0.65.121 Chromium: 75.0.3770.100 (Official Build) (64-bit)
- Microsoft Edge 44.18362.1.0
06-29-2019, 12:11 AM
Sassychan

Quote:

Originally Posted by Miste

My laptop monitor is set to 120Hz refresh rate and there does not seem to be a way to change it...so I am still stuck.

Do you have NVIDIA? If so, go to NVIDIA Settings>Change Resolution>Customize>Create Custom Resolution>Set Refresh rate to 90 Hz.
06-29-2019, 12:12 AM
Marean

Same issue for me but the custom Res trick worked for now. but is this all tied to the fact that SE doesnt want us using anything over 90fps :( im also on a laptop. MSI GT72vr 7RE Dominator pro.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Comwiz\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS E1785IMS.314
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16341.648MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 22741.648MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 976.790GB SYSTEM_FREEDISC_SPACE 239.283GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 913.671GB SYSTEM_FREEDISC_SPACE 489.101GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8081.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8170.824 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (120Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_f7d6d865270fd4b9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_f7d6d865270fd4b9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_f7d6d865270fd4b9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_f7d6d865270fd4b9\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3086
SYSTEM_GRAPHICS_DRIVER_DATE 5/21/2019 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E81D44D0-43EC-4E30-8ACC-E890597FFBA9}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8117
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D513C180-A9FA-11E8-8001444553540000}
SYSTEM_INPUT_NAME MSI EPF USB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {92BB1C80-AA03-11E8-800A444553540000}
SYSTEM_INPUT_NAME Corsair Gaming Scimitar PRO RGB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D5140FA0-A9FA-11E8-8003444553540000}
SYSTEM_INPUT_NAME Radio Switch Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {92BB91B0-AA03-11E8-800B444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {92BBB8C0-AA03-11E8-800C444553540000}
SYSTEM_INPUT_NAME Corsair Gaming Scimitar PRO RGB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {92BBDFD0-AA03-11E8-800D444553540000}
SYSTEM_INPUT_NAME Corsair Gaming Scimitar PRO RGB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A7AF8880-AA29-11E8-8002444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D51484D0-A9FA-11E8-8008444553540000}
SYSTEM_INPUT_NAME SteelSeries Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D514D2F0-A9FA-11E8-8009444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
06-29-2019, 12:12 AM
BerryCharlotte

Weird thought; has anyone else's Windows 10 updated today or recently that's having this issue? Mine updated this morning.

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