(EU/PAL) In-Game Item Campaign with ShopTo!

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Originally Posted by Saradain

Except the links are different on both e-mails, and the both e-mails are about same thing but content differs greatly - the one I suspect being false has no indication of even linking to the same website it comes from. And even the advertisement on the e-mail has the exact same links, instead, you know, leading to whatever it advertises.

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That's odd. While I received two emails as well, they both contained the same link. Guess yours must be a different case.

I was going to back-order, but it seems you have to register to do so, -and- you have to add your credit card details to register so they can "check them", even when I have no plans to use my card to pay since I use Paypal only.

I guess I'll wait and hope the gametime cards are restocked before the 20th after the waiting list is cleared.

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Originally Posted by tracytigress

even when I have no plans to use my card to pay since I use Paypal only.

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You can set paypal as the default payment option, after creating an account.

I play with an EU acccount but don't live in the UK so I tried to use a Mail Forwarder. Unfortunately I couldn't register on the retarded ShopTo website because my forwarding address is 1) too long and 2) has a slash "/" and dash "-" in them.

It seems that even if I can order (PS4 time card as I already own other titles) they don't have the stock and I won't get a code even if I pay now as I will have to physically receive the order in order to get a code. It also seems that at the start of the event, most of the items are on back order.

Wow. I gotta hand it to Square Enix to choose a piece of shit like ShopTo.

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Originally Posted by Leloa

Hello, can we next time get another compaign with Gamestop, something that is possible for everyone?

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I know I'm likely in the vast minority when saying this but I actually hope that if they do europe campaigns, that they stick to online methods, instead of something like Gamestop, as I'd have to travel around 40 to 60 miles to get to the closest Gamestop store from where I live. And that's assuming I even have accurate info, as some of the nearby ones have gone out of buisness lately

I am fine with online, but then it has to be a place where one can order digital codes and not just physical games/items. A large part of us does not live in the UK, some of us outside the European Union and I would never bother to order a game from a site where I would have to pay for them to send it too me. I'd buy it where I live, or from a site that offered digital codes. I also think having digital download codes would remove the problem of items going out of stock as we have seen here.

II hope SE comes with some kinda clarification here, as I would really prefer not to back-order and then have to wait an unknown amount of time for the codes

It's been 24 hours now since they took my money for my order and still no codes. My Order tab is empty still... But the money went through and they sent me an email that confirms my order.
I feel scammed at this point, and I had to spend £47 because of shipping costs, since I don't live in UK.

SE, your playerbase is being cheated on your own promo, and your reputation is falling drastically. Fix this!

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Originally Posted by Aronys

It's been 24 hours now since they took my money for my order and still no codes. My Order tab is empty still... But the money went through and they sent me an email that confirms my order.
I feel scammed at this point, and I had to spend £47 because of shipping costs, since I don't live in UK.

SE, your playerbase is being cheated on your own promo, and your reputation is falling drastically. Fix this!

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Hopefully the order page will update Monday if you've been charged already. If not then try Shopto's support. I did use them a few times before this campaign and the website is a bit crummy and slow to update but they do send the products.

I received my codes, so I'm happy - I now have all the promotional items that I desired to add to my collection. With that said, it took a very long time to reach this point and I do hope that things will be smoother for European players if there's another promotion in the future. I believe there's still a lot of people who are in need of codes, though so I really hope things work out for them too.

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Originally Posted by Theodric

I received my codes, so I'm happy - I now have all the promotional items that I desired to add to my collection. With that said, it took a very long time to reach this point and I do hope that things will be smoother for European players if there's another promotion in the future. I believe there's still a lot of people who are in need of codes, though so I really hope things work out for them too.

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How long did you wait to receive your codes?

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Originally Posted by lakukisu

Hello there!

We’re happy to announce an in-game item campaign in collaboration with ShopTo! You will finally have the chance to obtain a range of Eastern-themed in-game items!

To receive a promotional code you must make a qualifying purchase from a range of Square Enix games on ShopTo.net. (Qualifying items are listed on the ShopTo link shown below)

The campaign runs from today, the 29th of September until Friday the 20th of October.

Campaign website: https://www.shopto.net/microsite/in-game-campaign

Please note that the in-game item codes only work with EU accounts.

Best,
Lakukisu

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Dear Lakukisu,
Is Australia included in this promotion?????
Thank you.

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Originally Posted by Aronys

How long did you wait to receive your codes?

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I ordered as soon as this thread was made. I received my codes this morning.

It seems Australians CAN use this campaign, but... it would be so much better to have a specific AU/Oceanic offer as well. This ShopTo event is bollocks.

It seems one can not do a back order without creating a account which requires a credit card...... wonderful

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Originally Posted by Nezerius

You can set paypal as the default payment option, after creating an account.

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Maybe you can, but they still want you to give them your credit card details to create that account.

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Originally Posted by Rasler_Heios

Dear Lakukisu,
Is Australia included in this promotion?????
Thank you.

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Hey there!

Australia is included! You just need to have an EU account (the in-game item codes only work on EU accounts), but ShopTo does deliver to Australia.

We're currently working with ShopTo on the stock issue, so keep your eyes peeled. :)

Best,
Lakukisu

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Originally Posted by lakukisu

Hey there!

Australia is included! You just need to have an EU account (the in-game item codes only work on EU accounts), but ShopTo does deliver to Australia.

We're currently working with ShopTo on the stock issue, so keep your eyes peeled. :)

Best,
Lakukisu

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And your wallets hefty with the shipping charge. ;) ;)


:|

I don't own a credit card. I always make my purchases through paypal or iDeal. Therefore I cannot make an account. Therefore I cannot participate in the campaign.

Thanks, SE.

After going to hell and back (EU promo)
I wish to help with the confusion, frustration many of us have been experiencing. The shear volume heading to the site for the promotion has caused the site to slow, crash, not display correctly and has only help feed our frustration. If you have placed a order the codes are also not in the "DLC" section in your account but rather in the "orders" section of your account at the bottom of your order (once you clicked on your order <if it displays>) My understanding is that back orders will still come under the promotion (according to a previous post, page 7~8 and a talk with shopto.net by another here <I can not conform this 100% but I have some faith> ) payment can also be made through PayPal if you fear the talk of using a Credit card.
This has been a big failure that can be traced back all the way to previous promotions (demand, regional promotions) I just hope everyone can get there promo codes and that SE, 3rd parties can learn from mistakes.

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Originally Posted by GimaSeto

After going to hell and back (EU promo)
payment can also be made through PayPal if you fear the talk of using a Credit card.

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That's great, but you still need a credit card to even make an account, which is complete backwards bs

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Originally Posted by Galaick

That's great, but you still need a credit card to even make an account, which is complete backwards bs

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I believe you do for pre-orders/back-order as I did not have that issue just the ones I mentioned in the previous post above.

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Originally Posted by GimaSeto

After going to hell and back (EU promo)
I wish to help with the confusion, frustration many of us have been experiencing. The shear volume heading to the site for the promotion has caused the site to slow, crash, not display correctly and has only help feed our frustration. If you have placed a order the codes are also not in the "DLC" section in your account but rather in the "orders" section of your account at the bottom of your order (once you clicked on your order <if it displays>) My understanding is that back orders will still come under the promotion (according to a previous post, page 7~8 and a talk with shopto.net by another here <I can not conform this 100% but I have some faith> ) payment can also be made through PayPal if you fear the talk of using a Credit card.
This has been a big failure that can be traced back all the way to previous promotions (demand, regional promotions) I just hope everyone can get there promo codes and that SE, 3rd parties can learn from mistakes.

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This and they also had extra stock of the SNES mini consoles that people were snapping up on the Friday too but considering the lack of stock for the promotional titles it makes us wonder if we would see a restock before the campaign even ends

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Originally Posted by AmalahRose

I registered an account with Shopto, and now I'm trying to register an account for my partner but it won't let me because you can't have two Shopto accounts with the same address. D:

If I make two seperate purchases on the one account will I get two codes so he can have one too?

I can't believe you can only have one Shopto account per household that's really inconvenient.

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I was wondering this exactly since both me and my partner want to buy something each and get the promo. Please, mods, clarify this.

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Originally Posted by lakukisu

Hey there!

Australia is included! You just need to have an EU account (the in-game item codes only work on EU accounts), but ShopTo does deliver to Australia.

We're currently working with ShopTo on the stock issue, so keep your eyes peeled. :)

Best,
Lakukisu

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Thanks for the reply Lakukisu.
I believe I have an EU account, since I play in PS4 where AU is grouped under EU zone. I do like to check and make sure of it however, so how do I check if my account is an EU account?

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Originally Posted by Galaick

That's great, but you still need a credit card to even make an account, which is complete backwards bs

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debit card?? I don't have a credit card, I use a debit card because I don't trust myself with money i don't own...I asume you're over the age of 18...cuz...like everyone over the age of 18 should have that at the very least, c'mon.

Go to your bank, set up an appointment with them (or some even does it straight away) and they'll make one for you there and then or send it to your address within 1-2 working days or however long they take. It's not SE's fault YOU don't have something that most people have.

Debit cards were invented in 1994 people. TWENTY THREE YEARS AGO. Go and get one.

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Originally Posted by Giniroryu

I was wondering this exactly since both me and my partner want to buy something each and get the promo. Please, mods, clarify this.

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I messaged Shopto's customer support about this and have yet to receive any reply. :(
Was hoping an FFXIV mod might know something because Shopto's support must be absolutely swamped right now.

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Originally Posted by AmalahRose

I messaged Shopto's customer support about this and have yet to receive any reply. :(
Was hoping an FFXIV mod might know something because Shopto's support must be absolutely swamped right now.

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Oh, I hope you get an answer soon. Share it here if you would be so kind, please, I have to yet create an account because we want to know about this first.

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Originally Posted by Giniroryu

Oh, I hope you get an answer soon. Share it here if you would be so kind, please, I have to yet create an account because we want to know about this first.

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I will, hope they answer soon.

Edit: I finally got a response but it was a copy and paste answer about back orders that had nothing whatsoever to do with my question. I've replyed back to them and now the waiting begins again...

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Originally Posted by AmalahRose

I will, hope they answer soon.

Edit: I finally got a response but it was a copy and paste answer about back orders that had nothing whatsoever to do with my question. I've replyed back to them and now the waiting begins again...

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Omg :/ Seems like they didn't even bother to check what the actual question was since a lot of people were asking about back order.

Can you help us here, lakukisu? We want to know if purchasing two items with the same account will give us two codes so two different players living in the same house would be able to get their codes.

What a load of garbage Oceanic players are NOT included unless we play on an EU account.
The NA promotion excluded us as well.

It's been 2 days since I made my purchase and I still didn't get a code. I tried submitting a ticket, but upon pressing send, it redirected me to a error 404 outdated link...
So, we can't even submit a ticket to this ShopTo and yet they can instantly take our money?

This is a scam, not a promo!

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Originally Posted by Farkle

What a load of garbage Oceanic players are NOT included unless we play on an EU account.
The NA promotion excluded us as well.

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What area is your account on? us Australians should all be under the EU tag. (Oceania is counted as EU for SE)

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Originally Posted by blindfoldedkaos

What area is your account on? us Australians should all be under the EU tag. (Oceania is counted as EU for SE)

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Is that automatic? Australia gets assigned to EU? Is there a way for us to check that so we can confirm?

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Originally Posted by Rasler_Heios

Is that automatic? Australia gets assigned to EU? Is there a way for us to check that so we can confirm?

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Yea it's auto, pretty sure it comes down to what version you brought. but you can check by doing the following steps:

1. Access the MogStation.
2. Navigate to 'Square Enix Account Settings'
3. Click on 'Account infomation' on the drop down menu.
4. Enter your birthdate on the account.
5. Under Country there should be a column that tells you what region your account is in.

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Originally Posted by blindfoldedkaos

Yea it's auto, pretty sure it comes down to what version you brought. but you can check by doing the following steps:

1. Access the MogStation.
2. Navigate to 'Square Enix Account Settings'
3. Click on 'Account infomation' on the drop down menu.
4. Enter your birthdate on the account.
5. Under Country there should be a column that tells you what region your account is in.

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Thanks. I was able to check using the steps you said. My account is indeed in EU.

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Originally Posted by Rasler_Heios

Thanks. I was able to check using the steps you said. My account is indeed in EU.

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Happy to help, at least a little bit in some way ^_^

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Originally Posted by Aronys

It's been 2 days since I made my purchase and I still didn't get a code. I tried submitting a ticket, but upon pressing send, it redirected me to a error 404 outdated link...
So, we can't even submit a ticket to this ShopTo and yet they can instantly take our money?

This is a scam, not a promo!

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I managed to submit a ticket on Friday and got an answer bout 13 hours ago, it wasnt answering my question so i had to submit another ticket. Try again now the site is working a little bit better.

And please SE, next time just use the Mogshop.

ShopTo strikes again.
Just received an email telling me that my Preorder is cancelled by Admin as they can no longer obtain the item from suppliers.
Excellent EU Promotional campaign
*Slow hand clap*


**Just also noted that they have deleted a comment I made on their Promotional Page that nothing is available.

Which item was this?

World of Final Fantasy.
They have already removed it from the list of games, meaning that this, Just Cause 3 and Just Cause 3 Gold Edition plus the other game already mentioned aren't included.
I've gone back to a pointless Timecard but don't hold out much hope