They have forsaken us. the spammers will win

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Originally Posted by Gorlan

I have to agree I can`t even read thier names long enough to ignore them... 4-5 every 2-3 seconds spamming chat... SHAME ON YOU YOSHI!!! You are ignoring the community and this is now your fault... for letting it get way out of control. I hope you or one of your incompetent lackys reads this. SHAME ON YOU!!!!

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whoa. that's retarded.

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Originally Posted by lordjoosie

You don't need 900 GMs to do better than they're doing now. You have characters spamming shout for 8 hours or more without getting banned. 1 person could visit the 3 citys in all servers and ban the shouters in less than 8 hours. The way it is now, even if they had 1 or 2 GMs to deal with these shouters, and both of them were slow and lazy, they'd be banning these accounts faster. So either they have no ingame support for these violations, or they don't care to do anything about it.
I'm not saying banning shouters will fix the problem, but it'd sure as hell be a start. As it is right now a RMT company can steal or buy 1 account and get between 8 hours and days of advertisement out of it. Do a cost benefit analysis. It's a great business decision. Start banning people after a few minutes, or even an hour, and it isn't as cost effective.

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This all is still presuming one thing: that they aren't doing this already. I have seen people banned on a regular basis, and new complaints about being banned because their account was hacked also on a regular basis. In other words, they already are banning people on an ongoing basis. They just can't keep up yet. Why? a) not enough people b) monitoring/reporting infrastructure deficincies c) most importantly: backlog. I have been on the other side of a support system during a disaster like this and no one has time to keep up, much less improve the situation at first. You are too busy handling the many existing tickets to solve the root cause of the problem at first.

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Originally Posted by Rivienne

This all is still presuming one thing: that they aren't doing this already. I have seen people banned on a regular basis, and new complaints about being banned because their account was hacked also on a regular basis. In other words, they already are banning people on an ongoing basis. They just can't keep up yet. Why? a) not enough people b) monitoring/reporting infrastructure deficincies c) most importantly: backlog. I have been on the other side of a support system during a disaster like this and no one has time to keep up, much less improve the situation at first. You are too busy handling the many existing tickets to solve the root cause of the problem at first.

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I was banned just this morning after someone took over my account while I was sleeping. They are working on it. I just hope I don't need to get another account now.

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Originally Posted by Rivienne

This all is still presuming one thing: that they aren't doing this already. I have seen people banned on a regular basis, and new complaints about being banned because their account was hacked also on a regular basis. In other words, they already are banning people on an ongoing basis. They just can't keep up yet. Why? a) not enough people b) monitoring/reporting infrastructure deficincies c) most importantly: backlog. I have been on the other side of a support system during a disaster like this and no one has time to keep up, much less improve the situation at first. You are too busy handling the many existing tickets to solve the root cause of the problem at first.

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Out of the 50 or so blacklisted. 1 has been deleted since launch. So in my eye's they are not doing anything to fix the problem. And yes you can see if characters gets deleted if you have them in ur blacklist.

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Originally Posted by Ormathon

Out of the 50 or so blacklisted. 1 has been deleted since launch. So in my eye's they are not doing anything to fix the problem. And yes you can see if characters gets deleted if you have them in ur blacklist.

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I think that has to do more with the account deleting the toon, my characters still exsist as well as the spammer "Affa Sddd (Adamantoise)" who took over my account.

Thought the cost money?

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Originally Posted by ZohnoReecho

There are free software tokens out there, but people ain't got time for that.

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I thought they cost money?

While it's not a solution to the problem - simply removing Yell and shout from the general tab and putting them in their own can certainly make things much more manageable for the time being. Yes, I'm aware you will miss the legit /shouts going on because of this but if the spam really is that bad for you it's well worth the trade off for the time being.

On top of that I simply made a macro using the

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/blist add <r>

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command for when the /tells come through. A swift click and confirm is all it takes to solve the lack of a /blacklist button for now.

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Originally Posted by Shilly

I thought they cost money?

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Only the physical one costs money but the softwares are free for both ios and android.
http://www.square-enix.com/na/account/otp/
https://itunes.apple.com/us/app/squa...617970570?mt=8
https://play.google.com/store/apps/d...re_token&hl=it

Just have to NOT uninstall the app after the registration with your account. It will reset it's "serial code" after the installation and would need to contact the support centre to disable it.
It's specified even on the lodestone, both the site and the game client: http://na.finalfantasyxiv.com/lodest...004b15d14792c8
Sadly people just ignore whatever SE tries to communicate most of the time.

There was one guy gil spamming in Old Gridania last night on a constant loop to the point you couldn't read any incoming chat because it was gone in 1 secs. I at least warned people in the surrounding zones to blacklist Sett Dda before entering Old Grindania.

You only need 1 GM with a specific task of suspending accounts that sell gil or offer leveling. This GM can teleport to any city with their endless gil or custom account set to teleport for free. They would sit in each city for 5 min suspending accounts, then teleport to another big city or small town doing the same thing, waiting 5 min and issuing suspensions. In a 10 hr day, you can really discourage some of these spammers if you do it for 3-4 days straight, some may give up if you catch them when they first start. A 2 man (or woman) team working 10 hrs shifts can get this done with a nice long weekend of leveling their GM account.

You know what SE, let me have the unlimited teleporting and the power to suspend, not ban, accounts that spam. I'd be willing to do that for you for at least 1 day.