No he stated in the long post on this forums that this server upgrade and maintenance is ment for both EU/NA and Japan data centers. It was miss understood and was never ment to be just for Japan data centers. and the compensation is for everyone.
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Arminus its more that they just were not ready for the load the servers have to take. Although i love the game, its to hard to try to play lol, between login, instance and pretty much every snigle server they use to let the game function becoming congested. But after the problems that plagued the first version, i can guarentee there busting ass to fix this as soon as possible.
http://forum.square-enix.com/ffxiv/threads/73680 this long post
You seem to be uninformed. You really aught to look around the forum instead of jumping straight to Technical Support. I was guilty of that a while back. :) They are considering giving an added 7 days to the already 30 days free trial play to all player accounts :)
I've seen over 100 people AFK on 1 server. I've seen tons of ppl sitting by the Armorsmith and Blacksmith not moving, not crafting, not doing anything but stand there. So, if I see about 100 people AFK in just ONE place, I'm going out on a limb and say there's probably more than 1000 on a server that's AFK. So, let's rethink this AFK auto log out function....
If there's 1000 people trying to log in but can't due to ~500 AFKers, that means that 500 people that are pissed off because they can't play will be able to log in and play and thus, not pissed off anymore. It's simple really, add the AFK auto kick timer and expand the server capacity. If you do both, that will definitely help FIX the problem.
"Oh wait, i'll just get a 3rd party program that'll make me jump every 5 mins to prevent the auto kick function."
My reply to that is I hope you get a Trojan or a virus when you download said 3rd party program. If you ever wonder why when you log in that you don't have any weapons, armor or gil...it's because your account was hacked by said 3rd party programs...that's why they tell us not to use them in the 1st place. So, in short, it'll be your own fault for getting a 3rd party program to keep you logged in all the time. Don't go crying to SE for a character roll back if you use them.
again the anti afk system isnt the answer its easily circumvented what is needed is what they are doing upgrading the data centers and servers so that they can remove the server artifical cap. currently the servers ARE NOT REALLY FULL! its a cap they put in place to prevent over loads in 1 zone to crash the server, then the 1017 errors are due to the fact the data centers queue system needs to be upgraded so that it can hold more people in queue