ok i found something that may have worked. im still kinda confused on it but it let me log in so im not complaining yet....YET!
I order'd from square's website directly and used the link below to find some info on my order, there was a 20 digit code there that did not work when i tried putting it into my launcher when it asked for it,
www.findmyorder.com
Instead i was clicking around and ended up at the mog station
https://secure.square-enix.com/accou...est=mogstation
i clicked add platform and put the code in there and it accepted it, not sure if it will work for everyone but it worked for me.
Hope this helps some people at least!
Ps: im a total noob to final fantasy online so i didnt know the mog station even existed >.>; still odd that my code was fine there but was bad everywhere else