Post questions or problems regarding Early Access and Preorder Codes here

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Originally Posted by Valkim

Well my issue is that I was able to get my code on the first day but when I tried to redeem it on the psn i have been getting the invalid code error. Ive tried reentering my 18 digit code but i still get the same code over and over again. My language and location and links are all NA.

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This is the same problem I am having.

i own 1.0 and just bought the digital pre order for the early access only lol and never got a early access code sent :(
anyone have any idea when i will receive a email with the code :)

Quote:

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Originally Posted by Valkim

Well my issue is that I was able to get my code on the first day but when I tried to redeem it on the psn i have been getting the invalid code error. Ive tried reentering my 18 digit code but i still get the same code over and over again. My language and location and links are all NA.

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Same issue plus I got 2 confirmation email both with the same code.

Na ps3 user

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Originally Posted by Amaya-Asha

Same issue plus I got 2 confirmation email both with the same code

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Have you guys tried doing it on PC?

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Originally Posted by zetayuri

Have you guys tried doing it on PC?

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Doing what on PC?

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Originally Posted by zetayuri

Have you guys tried doing it on PC?

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Na ps3 player and they sent me EU code for PSN so I can't redeem it.

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Originally Posted by zetayuri

As long as you saw the page saying that you redeemed it you are done. As mentioned earlier Square is experiencing delays in sending the conformations.

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Thanks ZetaYuri.

This is to confirm that my FFXIV Launcher shows that I'm just awaiting Early Access and ready to play once servers are open.

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Originally Posted by zetayuri

If i remember correctly 'error 3' is due to high traffic. The best advice i can give is to stay diligent.


Contact either Square or GMG. Probably Square, as they are the ones that give out codes to retailers.

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already sent them 3 emails
still waiting for their reply
254xxxx
might get the answer in a few months(please dont...)

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Originally Posted by Amaya-Asha

Na ps3 player and they sent me EU code for PSN so I can't redeem it.

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Yeah, case with me. Have 2 EU codes (mine and my wife) that need to be NA codes

I purchased two digital downloads for my wife and I from Amazon. I tried entering both of them in on the 20th, but right after entering the code I got an error. I later realized no one could enter their codes so I figured I'd try again on the 21st.

It worked on the 21st, I was able to enter my early access code which took me to a second code (completely different from the early access code). I entered that in and it asked me to verify the pre-order bonus to which I submitted.

When I tried to input the second early access code (for my wife on her account) it said the code was already in use. When I went to check out my profile page, it says I now have two games. One says it was registered on the 20th, yet no one could even register then, and I didn't get that second code on the 20th, just an error message.

Note: The codes I recieved from Amazon were not the same.

Here is an image of what my account now looks like: http://imgur.com/TNYcUcL