Pre order code region

Just got this to work:

Re enter the xxxxxx-xxx-xxxxxx-xxx code and it gave me a NA code this time instead of an EU code, and it worked fine to enter it.

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Originally Posted by Claire_Ares

Just got this to work:

Re enter the xxxxxx-xxx-xxxxxx-xxx code and it gave me a NA code this time instead of an EU code, and it worked fine to enter it.

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That does work for some, but a lot of people are getting error 2'd, which prevents them from re-entering their preorder code

still the same RAAE after I try again..this is sad

I am having the same issue as you guys. Enter 20 digit code on the website and keep getting a RAAE- code. EU code I am guessing. Tried the many fixes posted around the internet but nothing.

What do you guys suggest is the best course of action to get this rectified?

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Originally Posted by Feichai

I am having the same issue as you guys. Enter 20 digit code on the website and keep getting a RAAE- code. EU code I am guessing. Tried the many fixes posted around the internet but nothing.

What do you guys suggest is the best course of action to get this rectified?

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Nothing rectifies it at the moment if you are getting error 2'd or repeated RAAE codes. My only suggestion would be to get through the support line and get your ticket in. It won't do anything right now, but it might down the line.

I tried to use my code that I got in my email and it does not work at all. It was telling me an error for my ps3

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Originally Posted by highstakesjenga

Same issue here. Preordered NA, getting EU code.

I sent a support email yesterday, and the response back was that the issue is resolved. So, I tried again, nope. Still getting an EU code.

Getting really frustrated with this.

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Same here they said they resolved it but i keep getting EU codes :( nothings working

I keep getting the EU code for mine. Well I hope they just fix this already cause I didn't want to waste months for a preorder that I cannot play

is not fixed =(
still the same boring RAAE
instead of us contacting support why cant they just make a page..

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further try to discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.