But how else are they gonna fund games such as Babylon's Fall, Forspoken and Foam Stars? Cause it doesn't seem like the cash shop money goes back into the game we're playing. Only thing I recall they said was tied to the money from the cash shop was moving the EU servers from Canada to Europe. After that there hasn't been anything in the patches that make me think "I can really feel the increased budget with those cash shop money", it's almost the opposite.
But their cash shop is getting worse and worse. Remember that we once got all the Stormblood patch artwork as posters during a The Rising event? They've just released posters for ARR and HW, directly to the cash shop for £9.25 for a 5-set, and you can't even buy them as singles, unlike some of the previous posters.
