Originally Posted by
Darneltia
Greetings fellow Eorzean,
We apologize for the inconvenience regarding lag and connection issues with Final Fantasy XIV. To better assist you, please re reply back with the following details:
Platform? (Steam/Windows/PS4/PS5/Mac etc.)
Have you tried using a wired or wireless connection?
Internet Service Provider:
Region/Location: (your actual region not in game)
Separate Modem and Router or Hybrid?
Are you using a Firewall/Anti-virus solution? If so, which ones?
Does the issue only happen with specific characters or all characters or during a specific time or in a specific zone in the game? Please clarify.
Server your characters are on:
We look forward to your reply back.
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