Error 9002 and constant connectivity issues with NA Data Centre

Victoria, Australia
Optus
Disconnection 90006
NA Servers

Started a couple of days before the update, and haven't been able to stay in the game for longer than 5 minutes at a time. Worst was lasting 7 seconds. Issues started off as just kicking me from the game when I attempted to battle, but now it's for anything and everything, even if I stand there and do nothing at all.

Quick update: I do seem to be able to get a stable connection using BattlePing connected via the 'Sydney 1' server (played smoothly for 20 minutes, haven't tried any of the other servers yet).

While not really a solution, and it probably only works on PC, at least it's something until Optus pull their thumb out.

I think ive been disconnected maybe 6 times today. twice during cutscenes. i go ask around and im the only with this issue in my free company. never had a connection issue till maybe a couple days before 3.3 and now.

On Midgarsormr.

UPDATE: I've linked this post to Optus' twitter, hopefully they have a better scope of what was happening.

Well I'm getting constant 90006 and 90002's and I'm in California haha ^^

Quick update of sorts... Had a chat with Optus tech support and this was the result:

(Optus tec):Our lead technicians had checked the routing of the NA server and it looks like it's connecting to a CA server and causing drop outs
(Optus tec):It's actually something that we are unable to control on our end
(Optus tec):You may need to contact the host to check it on their end as well
You:Oh dang, okay. would you be able to perhaps tell me why this issue seems to only be affefcting Optus users if that's the case then? :/
(Optus tec):I've actually requested for our lead technicians to look into this further since you did advise that only Optus customers are affected
(Optus tec):Although it's something that we are unable to control
(Optus tec):We'll check if there are anything that we can do on our network then for you

...so fingers crossed :/
Also sent a tweet to Optus, but it seems as if they're not replying to me, lol.
Edit: also opened a SE ticket. lets hope this gets resolved soon! If you guys could maybe help speed up the process by sending in some too... LOL

Quote:

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Originally Posted by Melona

Quick update of sorts... Had a chat with Optus tech support and this was the result:

(Optus tec):Our lead technicians had checked the routing of the NA server and it looks like it's connecting to a CA server and causing drop outs
(Optus tec):It's actually something that we are unable to control on our end
(Optus tec):You may need to contact the host to check it on their end as well
You:Oh dang, okay. would you be able to perhaps tell me why this issue seems to only be affefcting Optus users if that's the case then? :/
(Optus tec):I've actually requested for our lead technicians to look into this further since you did advise that only Optus customers are affected
(Optus tec):Although it's something that we are unable to control
(Optus tec):We'll check if there are anything that we can do on our network then for you

...so fingers crossed :/
Also sent a tweet to Optus, but it seems as if they're not replying to me, lol.
Edit: also opened a SE ticket. lets hope this gets resolved soon! If you guys could maybe help speed up the process by sending in some too... LOL

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Thanks for the your trouble, I've happened to take a ticket too, but they have another maintenance tonight so hopefully this might "accidentally" fix our connection in some ways.

UPDATE: Ever since the new update drops in, I can play this game smoothly again. Hope everyone at least people who have the same ISP as me have been resolved too. Have fun, guys! :)

I can confirm that it's fixed (at least for me as well). Thanks SE and have fun continuing the journey guys! :D

Fixed for me also, as of this morning yay