Formal Letter to SE about RMT situation.

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Originally Posted by Meshico

The RMT come in waves. The actions taken by the Team may seem like nothing, but when you literally have people who's job is to crack the codes and get /tells in. There is no stopping it by SE w/o extreme measures and QoL going way down.

Blacklist report, and wash, rinse, repeat.

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Utterly useless to try to blacklist them. You get three tells from the same company, from different accounts, in a 5-second span (same time on the time stamp)

Then five tells back to back from three other companies, all intertwined and never from the same guy either.

That's how bad it is on Sargatanas.

(And they're all level 1 gladiators, in ul'dah. Most of them on /away)

You know that expression- "If I had a penny for every time (insert frequent undesirable thing occurring here)"? I realized yesterday that if I had a penny for every RMT Spam that comes my way if I don't go on busy mode, it would more than cover my subscription each month. That's just sad.

Another example of how turning off Tells/Busy mode to only use LS/FC chat isn't viable- yesterday on the PVP forums they were assembling a new thread listing the PVP Linkshells for each server, and I'm the main contact for the Twin Adder FL LS on my server. How the hell is someone supposed to send me a tell to request an invite when I'm on Busy? I'm actually going to have to update the post indicating that if I'm on busy, to find me and use Say mode or Emote me to get my attention. Because it's that or receive several hundred tells a week being available to receive Tells from players interested in an invite.

As things go, it make me think that SE is using the NA servers as a sink for the RMT since the JP don't have many ads or none. I m in balmung, and I have like 1-2 tells in a week or so. I went to another server and they were shouting their website and prices. It surprised me how obvious the RTM is in there.

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Originally Posted by dekal

As things go, it make me think that SE is using the NA servers as a sink for the RMT since the JP don't have many ads or none. I m in balmung, and I have like 1-2 tells in a week or so. I went to another server and they were shouting their website and prices. It surprised me how obvious the RTM is in there.

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Balmung gets a lot less spam since the server is full to bursting. Though that changed recently, from what I hear.
But yeah there's a good chance the Japanese development team doesn't see it as a problem because it doesn't affect the JP servers nearly as much as the NA servers.

Great i get spam by RMT in-game and by player-making-RMT-thread outside the game :/

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Originally Posted by Zabuza

And yes, it astonishes me that SE is not giving us a single dev response to this matter. ESPECIALLY considering how vocal their devs are. They see us suffering and are turning a complete blind eye to the situation. I have a few reasons as to why they might be, but am not going to list them as I don't want this thread deleted.

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>____>
It honestly baffles me how people think that SE is "abandoning" them to their RMT problem. The great McDaddy shines his favor upon us no more so we must deal with the plight of our RMT sins. Lol, it's comical the stretches that people say in response to why SE doesn't respond.

The likely reason? They don't have a solid answer that will appease the masses. They can say that they will renew their efforts and double up on their measures with RMT but then, people won't be any happier for it because they won't have seen the results. Have problem even stopped to think that they are looking at it and thinking up a means to do something and just not sharing the information with us quite yet?
People assume that because the community dev don't say anything to ANY of these numerous whiny threads that they must be doing nothing and ignoring the situation...which isn't true at all.
If there's no firm answer on what they are doing, they will be silent about it. As they have done in the past.

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Originally Posted by Zabuza

I don't think SE is oblivious to the RMT problem, I think, that for whatever reason, they are deliberately ignoring it, which is infuriating. If they remain silent, eventually some players are going to have enough and leave. New players certainly will not want to continue to try the game when they are harassed like this.

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Once again, laughable to assume that they are deliberately ignoring it. Just because they aren't petting your heads and assuring you every minute of every day that they will do something about it, you just assume they don't care or are ignoring it. SE is a big company. It doesn't even have to bother sending ANY sort of response to any of these threads whatsoever. Like I said before as well, you have no idea what they are thinking or doing in response to any of this. Saying that they are deliberately ignoring NA players is so far to the right on the exaggeration scale... Especially when you consider just how often people post pointless threads asking for nonsense and ask for a dev response...and usually for something that they've already explained in a live letter.

And new players? Really? There have been tons of new players around that never mention spam in my FC. People who are brand new to MMOs might be more weirded out by the constant spam and people who have played MMOs in the past where it was lesser...but new people don't seem to care either which way from what I've personally seen.

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Originally Posted by Zabuza

Also so that SE themselves could see the screenshot so they can see for themselves just how unacceptable it is. Something has to give here. They cannot afford to keep sitting idly by. Before Heavensward comes out for sure, they need to find a workable solution. Their current plan is NOT it.

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Do you honestly think that they don't already know about this? When people report them, they see the chat logs for themselves. The GMs see it and know about it. They aren't sitting idly by. That's your perception of how they are handling the situation because they aren't constantly reassuring you.

Seriously, the RMT spam sucks in its own way but the people saying that the game is unplayable like the tells themselves drive them to such a frenzy that they can't even function anymore is such hilarity. People can't get a hold of the dev team for an answer to every RMT thread and suddenly the company isn't doing anything about the RMT anymore. It's laughable the conclusions that people who start these threads come to.

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Originally Posted by Sartori

I actually sent a formal real life letter to them. I got a letter back saying to report them lol

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You'll have to forgive me as well...because proof or it didn't happen. I'd like to see this Japanese letter that you sent to this big company and I'd love to see the physical proof. Because otherwise, I'm calling you on this. It's like the Atma guy who did 2000+ Fates in 8 days and never bothered to put up the proof.

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Originally Posted by Myrhn

Great i get spam by RMT in-game and by player-making-RMT-thread outside the game :/

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...great I just noticed that too.
Why do people have to be lazy such-and-suches and buy gil? It's ruining the game for the rest of us in so many ways.

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Originally Posted by Ophie-Mio

Once again, laughable to assume that they are deliberately ignoring it. Just because they aren't petting your heads and assuring you every minute of every day that they will do something about it, you just assume they don't care or are ignoring it. SE is a big company.

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You think I want constant reassurance every minute of every day? No, I want a single reply to any of these RMTs thread. There's a difference between a single reply, which I have not seen at all concerning this RMT issue, and wanting constant reassurance. Stop trying to make me out to be something I am not, please. How about one dev reply in a month? Considering how bad it is getting. You speak of exaggeration, but you are heavily exaggerating in an attempt to make me seem like some kind of baby. I made this thread because the issue is honestly getting out of hand. I merely want ONE single reply from a dev, doesn't even have to be in my thread.

I really think we should really push for user configured filters.


That way SE has plausible deniability when it comes to keeping account subs and the rest of us happy. (If that is how they are treating this.)

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Originally Posted by kyuven

...great I just noticed that too.
Why do people have to be lazy such-and-suches and buy gil? It's ruining the game for the rest of us in so many ways.

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I know right, if there is no demand maybe they wont advertise so much. I know SE have to do something but most suggestion just make more restrictions to actual players so is not an easy fight. But I think that at the end of the day is player fault for buying gil that the RMT are so aggresive.