Refers to the act of obstructing another person's gameplay by intentionally leaving the game or disconnecting from the server.
Key Points
Since the game relies on internet connectivity, it is inevitable that there will be network disconnections or real-life circumstances which prevent you from playing the game. As such, simply disconnecting or remaining inactive in the game will not result in a penalty.
However, if a report is filed, a penalty will be issued if the following types of situations are confirmed to be occurring repeatedly:
Occurs right after entering a duty
Occurs when progress is not going well in a duty
Occurs when the team is about to be defeated in PvP
Even if there was no intention to interfere with others, repeated occurrences can be a nuisance to others. If you are experiencing network instability, or if you are frequently unable to play due to real-world circumstances, be considerate of others by refraining from participating in the duty/content, taking into account that you may unintentionally cause issues for others.
Please note that Square Enix may conduct investigations and issue a penalty in its discretion even if a report has not been filed if the act was confirmed publicly through online video, streaming services, or other means.
Refers to an act of performing actions that give an advantage to an enemy (monsters, or the opposing team/players in PvP content) by not performing the necessary gameplay required of the situation. This may be combined with combat sabotage as well.
Key Points
Each player has a different level of skill, and in some cases, there may be a situation where the duty/content will fail. From the perspective of a skilled player in such a situation, a less skilled player may appear to be "adversarial/uncooperative/apathetic," but even if this is the case, it is not a violation as long as the player is playing appropriately.
For example, the following types of situations fall under the act of giving an advantage to the enemy (or the opposing team/players in PvP content):
"I don't want to heal because there is a player I don't like in the group."
"I don't think we can clear this anyway, so I'll just get hit by the enemy attack and go AFK after I'm knocked out."
"I'm going to join the opposing team as a healer and do nothing so my friends on the other team can win the PvP content."
If a report has been filed and the prohibited activity is confirmed, a penalty will be issued.
Please note that Square Enix may conduct investigations and issue a penalty in its discretion even if a report has not been filed if the act has been confirmed publicly through online video, streaming services, or other means.