NA/EU Server list won't connect for the last 30 minutes.

My character list is now loading, but I still cannot connect to the server.

Are you joking? After month half of you will leave, its no points fixing anything :D

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Originally Posted by Lunchberry

You think 30 minutes is bad? I purchased the game 4 days ago and this is the message I've been getting upon every login attempt.

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incomming http://www.youtube.com/watch?v=9u0EL_u4nvw from Square Enix

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Originally Posted by Kingsmash

I've no doubt the servers are actually up. But it seems like most people can't load server info. I know I can't and I've tried a lot. And even if it worked once, I would almost definitely get 1017 and then be back to not loading server info.

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It did that to me at first. Kept saying "can't load NA/EU servers". Then I got some 1017 errors. Then it wouldn't show our servers again. Then after they came back up again, about 30-40 attempts of 1017 errors, I finally got a 150+ queue and I got in, in about a minute or so after that. The servers are definitely "not" down though, despite it not loading the server list sometimes, as it shows on the server status when you boot up the game client. It's just glitchy like that, it seems.

This seemed to have been fixed for me, although I was still getting 10102.

Now I can't get NA/EU list ever after 10 restarts of the game. Feels like we're making backwards progress.

Same problem almost all weekend. What gets me is the launcher status proudly stating errors have been fixed - when clearly they haven't!

now i'm getting a god dam 3102

been on and off trying to get back in as well but still nothing SE needs to work this out badly if they dont then i know alot of people are just going to say screw it and leave

ERRORS

SO MANY ERRORS

WORKING AS INTENDED

SORRY

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Originally Posted by DarkSnowyWolf

now i'm getting a god dam 3102

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Yeah, I got one of those a minute ago too...after waiting 30 minutes for a dungeon queue, and when it finally popped, I got a 90000 error and bumped me offline. Then got a few 3102's while my char logged out...now getting 10102's, lobby errors, and now it's not showing the NA/EU list again. The stability of this game is a joke. If I ever "do" get back online in the game again...i'm not leaving a town, not queue'ing a dungeon...nothing that will cause a loading screen or I fear this will happen again. I'm sticking to crafting in the same spot, because it's the only thing I have faith that I can do, and stay in the game.

This unable to connect to the NA servers thing is just a switch they throw when they're tired of dealing with the server is full error. Cant get to the error if you cant see the server.

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Originally Posted by Zeko89

been on and off trying to get back in as well but still nothing SE needs to work this out badly if they dont then i know alot of people are just going to say screw it and leave

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I don't doubt it, at all. People are trying to deal with it for now, because they already paid for their 30 days of game time. But if this stuff isn't seriously addressed and fixed within those 30 days, I wouldn't doubt they will lose 10-20% of their players the following month. This might be a good thing for them, in a sense that it will be less stress on their servers...but it's sad to think that's a solution.

Unplayable game loses interest.

I've never had this issue with the characters I made on the Japanese servers. I also don't usually have trouble getting on them. Making me wonder if I should just play on those. =D

With a title "A Realm Reborn"...which realm are they actually referring to? I am having trouble finding one that is alive, LoL.

No, there has no been no acknowledgement and we can't post more than 1 post a day or some BS like that...I love this game but there are TOO MANY RESTRICTIONS on the Forums and such.

I tried for an hour from 8:30-9:30AM PDT and kept getting either 1017 or 2002 and now that I'm back I don't get a server list at all just a blank wispy screen with no login server info or character list.

Been trying pretty much all day and it seems like things have progressively gotten worse. It started with the normal 1017 error and world full. Then I had all sorts of lobby errrors (5006 I think). Then was able to finally click Start and I would get the 1017 before the character list even populated. Now I'm back to being unable to even click Start and then the lobby errors out with the 5006 error.

im also having this error of the na/eu servers not loading i was in game and it booted me and now i cant get back in

This is really becoming ridiculous! I didn't pay for this game in order to enjoy the pretty start screen. If these issues aren't COMPLETELY resolved by next weekend, not only will I not be subscribing with a paid membership, I will expect SE to fully refund my purchase price for failing to deliver the product and service that I paid for.

as we sit here, suffering from gamer withdrawal, there are so many players advancing in the game and/or afking for hours, taking their gift for granted. such a sour feeling...

When I bought the game I had a warning on my receipt. "Incredible server instability" Haha, thanks for the warning.

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Originally Posted by Crosvale

as we sit here, suffering from gamer withdrawal, there are so many players advancing in the game and/or afking for hours, taking their gift for granted. such a sour feeling...

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Totally. I can't stand to think that our problem is being exacerbated by the AFK'ers. Please SE just reboot the servers in full and kick everyone, give us half a chance of a few hours gameplay.

Instead of having to fix these issues, enough people are just going to go back to whatever there last mmo was and continue playing a game that works so that the servers aren't full anymore. I would feel bad for them if they were in a situation like Diablo was ware they had no idea how many copies they were going to sell. But with FF14 they knew many Legacy players there were, how many pre-orders there were and how many online orders were lined up. in my area they aren't even selling physical copies of the game in any of the department stores. So they should have known what the server loads were going to be like. There is no excuse for this.

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Originally Posted by Superdave

I don't doubt it, at all. People are trying to deal with it for now, because they already paid for their 30 days of game time. But if this stuff isn't seriously addressed and fixed within those 30 days, I wouldn't doubt they will lose 10-20% of their players the following month. This might be a good thing for them, in a sense that it will be less stress on their servers...but it's sad to think that's a solution.

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Even without the problems I would consider it a miracle if less than 50% leave. It's not that FFXIV is especially bad, but that is just the way with MMO's nowadays. GW2 was the same as was Terra as was the secret world and the list goes on and on.
That is why SE is most likely hesitant on aquireing new hardware, because there is no way they'll need it in a few weeks... That's why SE is kinda dumb for not going for cloud technologies.

We're tired of waiting.

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Originally Posted by carlos777uk

Totally. I can't stand to think that our problem is being exacerbated by the AFK'ers. Please SE just reboot the servers in full and kick everyone, give us half a chance of a few hours gameplay.

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Hate the game; not the player.

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Originally Posted by c2pbro

Even without the problems I would consider it a miracle if less than 50% leave. It's not that FFXIV is especially bad, but that is just the way with MMO's nowadays. GW2 was the same as was Terra as was the secret world and the list goes on and on.
That is why SE is most likely hesitant on aquireing new hardware, because there is no way they'll need it in a few weeks... That's why SE is kinda dumb for not going for cloud technologies.

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Sad to think this is true.

I can take that there is problems in the starting of a new MMO. What I am having trouble with is that they say the servers are online and that the login is online etc when its clearly not...

Being bad at launching is one thing, being ignorant and rude to the playerbase is another!

The servers ARE online. It's simply that they are full and the lobby server is probably down a while ago, because of all the people that try to login. It's only a matter of time before the whole server farm crashes. I'm actually quite suprised that they are still online.

Oh .. and the server status is accurate because it is most likely linked to a simple query onto the server .. like a dos ping.

I'm curious how SE is going to solve this issue. An AFK-/Logout-System isn't something you can build in a matter of days. I sure hope they don't have to start from scratch.

I haven't been able to update the NA/EU server list for the past 5 hours. I want to play the game I purchased. Fix this.

I'm pretty sure that simply expanding the server capacity is cheaper and easier to do than an anti-AFK system.

unable to update yet again about 3 minutes of availability before they dropped

I managed to about 10 minutes ago, but each attempt to login got a 1017. Now I'm back to being unable to load the NA/EU server list. One step forward, two steps back...

same problem here. Servers seem to be dropping/disconnecting. I'm getting error 2002.

I think the problem is while they are trying to fix stuff, 100000 people are spamming the login trying to get in, instead of waiting. BUT the reason for this is their piss poor communication skills. Twitter is there for a reason SE- USE IT!!!!!!!!!!!!! Updating the lodestone once every few hours doesn't do much...

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Originally Posted by Budi

I'm pretty sure that simply extanding server capacity is cheaper and easier to do than an anti-afk system.

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No .. because the programming work is done inhouse .. they only play for overtime and it's an investment for the future. It's on the other hand very unlikely that they'll need that extra server capacity in a few weeks. What to do with it then?

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Originally Posted by Ramzi

I think the problem is while they are trying to fix stuff, 100000 people are spamming the login trying to get in, instead of waiting. BUT the reason for this is their piss poor communication skills. Twitter is there for a reason SE- USE IT!!!!!!!!!!!!! Updating the lodestone once every few hours doesn't do much...

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I don't think they are trying to fix it. Probably just waiting for the players to get tired of trying; so the problem resolves by itself.

Wasn't this most recent recovery supposed to address the inability to get NA/EU server list business? Still having the problem.

They are aware of the problem, this was on the twitter news feed.


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[EU] Several Worlds Login Difficulties (Sep. 1)
We are currently experiencing technical difficulties wherein players are occasionally unable to log into the North American/European data center Worlds on FINAL FANTASY XIV: A Realm Reborn. The issue is being addressed, and new updates will follow as additional information becomes available.

We apologise for any inconvenience this may cause.

[Date & Time]
From Sep. 1, 2013 18:05 (GMT)

[Details]
Unable to log into several Worlds.

[Affected Worlds]
North American/European Data Center Worlds
- Adamantoise
- Balmung
- Behemoth
- Cactuar
- Cerberus
- Coeurl
- Diabolos
- Excalibur
- Exodus
- Faerie
- Gilgamesh
- Goblin
- Hyperion
- Lamia
- Leviathan
- Malboro
- Midgardsormr
- Moogle
- Odin
- Phoenix
- Ragnarok
- Sargatanas
- Shiva
- Siren
- Ultros

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And to the person that said its not like they can make/implement an afk fix in a few days...you are quite wrong. Its actually extremley simple. Without writing code simply:

If (lastserverquery) >= 15 then (userlogout)

The coding of course would be different and longer depending on what language the game was written in...but you get the point. It wouldnt take long at all.