Maintenance during prime evening time for NA servers

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Originally Posted by hynaku

Why is it taking as much time as a huge patch for hotfixes and how they doing infrastructure when they just said they couldn't add more to the servers from the chip shortage?

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Infrastructure is more than servers.

They are probably doing routing updates and network changes in prep for the cross datacenter update.

Where are the bait memes for this thread?
Come on guys ^^

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Originally Posted by Valkyrie_Lenneth

No, it was never early morning NA. It was always 6pm - 11PM PST start time, unless emergency maint.

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I didn't want to rely on potentially faulty memory so I looked back at the Lodestone. For the first couple of years I played, it was midnight to 3am PST.

I was curious why I remembered different times and it's because they also used to do NA/EU and JP separately.

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Originally Posted by TaleraRistain

I didn't want to rely on potentially faulty memory so I looked back at the Lodestone. For the first couple of years I played, it was midnight to 3am PST.

I was curious why I remembered different times and it's because they also used to do NA/EU and JP separately.

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I don't think they did. Patches always released at the same time across servers so no region got content early.


They may have done hotfixes that late, but major patches used to be 12 hours, those times have shrunk.

We used to also have maint every week or 2, but not we sometimes go mo this without one.

Things have gotten much, much better.

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Originally Posted by Valkyrie_Lenneth

I don't think they did. Patches always released at the same time across servers so no region got content early.

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I just went back to 2014 and read from there forward to about 2019 on the Lodestone maint page. And they weren't flagged as Emergency. They did eventually stop doing it. I forget which page.

Servers being down for one evening is not the end of the world, play something else today.

Final Fantasy maitenence usually come at "annoying" times for Westerners, but to be fair- they also are always consistently finished on time and the fixes and changes are implemented with little trouble? It's a trade off I think. They also don't' seem to have that many. My only issue with them is self imposed- I always forget.

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Originally Posted by TaleraRistain

I just went back to 2014 and read from there forward to about 2019 on the Lodestone maint page. And they weren't flagged as Emergency. They did eventually stop doing it. I forget which page.

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Oct 2013 2.05 HotFixes
https://na.finalfantasyxiv.com/lodes...29f93cf6167e52

8pm - 3am PST

March 2015 10PM - 4am PST
https://na.finalfantasyxiv.com/lodes...1bbad63e282f2e

Dec 15, 2015
9p.m. to 3a.m. (PST)
https://na.finalfantasyxiv.com/lodes...160fecbd50a1be

Its always been this way.

Note, ALL of these are All Worlds Maintenance.

Specific world/datacenter maint happens at various times.

Maintenance is Maintenance and it will always happen regardless of Where, when, why, who. My concern how ever how does a hotfix and maintenance on the server take 9 hours. Hotfixes for WoW didn't even cause servers to go down.

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Originally Posted by Illmaeran

I don't know about you, but I'm going to paint some Warhammer models tonight! I'm sure my wife will appreciate me going to be earlier than normal as well. :)

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I'm thinking Civ: Beyond Earth myself

Edit: and as I say that, it decides it doesn't want to start up.

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Originally Posted by Zachia

My concern how ever how does a hotfix and maintenance on the server take 9 hours. Hotfixes for WoW didn't even cause servers to go down.

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Why be concerned? Whatever they're doing, it's something they've planned to do that may take that much time. It's not like they're going to have the servers down longer than they actually need to.

And if what they're working on isn't strictly what they've said in the one-line description, there's no point fretting over that either.

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Originally Posted by Zachia

Maintenance is Maintenance and it will always happen regardless of Where, when, why, who. My concern how ever how does a hotfix and maintenance on the server take 9 hours. Hotfixes for WoW didn't even cause servers to go down.

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Nah WoW just went down regularly outside of maintenance when I played it during the original launch. If you look at the full notes aside from the hotfix it's also for infrastructure maintenance. The latter part of that being the more time intensive part of it.

oh where are these notes if i my ask :o?

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Originally Posted by Zachia

oh where are these notes if i my ask :o?

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https://na.finalfantasyxiv.com/lodes...3c39765fe37b24

They are likely making adjustments which may include cabling changes, new switches, etc, in prep for the cross datacenter functionality.

For those who are for some reason concerned, also keep in mind that any number they're giving is essentially an expected maximum outage. It's better for them to say "It'll take until 10" but get things back up by 8 rather than say "It'll take until 8" but then have it go over estimate and take until 10. They'll get a lot less flack for coming back up "early" than they would be coming back up "late," especially if people have planned around getting in game as soon as the servers were scheduled to go back up.

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Originally Posted by Valkyrie_Lenneth

Oct 2013 2.05 HotFixes
https://na.finalfantasyxiv.com/lodes...29f93cf6167e52

8pm - 3am PST

March 2015 10PM - 4am PST
https://na.finalfantasyxiv.com/lodes...1bbad63e282f2e

Dec 15, 2015
9p.m. to 3a.m. (PST)
https://na.finalfantasyxiv.com/lodes...160fecbd50a1be

Its always been this way.

Note, ALL of these are All Worlds Maintenance.

Specific world/datacenter maint happens at various times.

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I mean if you want to cherry pick things to look correct, go ahead. Go back to about page 53 and there are plenty of instances of maint at 12 to 3 or 11 to 2/3 or sometimes specific NA/EU that is 11 to 6, including one that involved infrastructure. Even the one that did some major structural changes was midnight to midnight. It's been a gradual drift earlier and earlier over the years, but it was much later for an extended period of time in the early game.

Maintenance will always been at a prime time for someone. No matter what, there will always be someone who is unhappy with the time, and technically, not everyone will win when it comes to maintenance time.

I have some bad news for everyone. Yoshi-P accidentally spilled his coffee on the office computer, frying the hard drive. That was the hard drive Final Fantasy XIV was being stored on, and there were no back-ups. Now they will have to remake the entire game from scratch, reusing graphical assets from FFXI and FFXII. Please look forward to Final Fantasy XIV: A Realm Reborn Revengeance, releasing in winter 2023.

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Originally Posted by Fyrebrand

I have some bad news for everyone. Yoshi-P accidentally spilled his coffee on the office computer, frying the hard drive. That was the hard drive Final Fantasy XIV was being stored on, and there were no back-ups. Now they will have to remake the entire game from scratch, reusing graphical assets from FFXI and FFXII. Please look forward to Final Fantasy XIV: A Realm Reborn Revengeance, releasing in winter 2023.

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https://media.giphy.com/media/d2ZaCh...giphy.gif&ct=g

Funny that no one pieced together the fact that “server infrastructure” is probably needed for the implementation of cross data center play, which will launch before Endwalker so they can do live troubleshooting. So it’s not really anyone’s fault so much as it is they are ya know. Fulfilling their word to the fans.

Also they are probably updating some of their firewalls and such to try and prevent more DDOS attacks so yeh just food fod thought.

Thanks god that the cinematic i was looking ended without being interrupted, otherwise I would have been really disappointed. I just hope there wasnt another after that one....

Anyone know if there is another cinematic in "The Unbroken Thread" after watching the cinematic after talking to the "Aspiring Amaro Trainer."? I got disconnected after that.

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Maintenance during prime evening time for NA servers
I do not understand why they would shut down the servers from 8 PM to 5 AM CST. Very odd time to do work. Unless they do not have NA employees and everything is done in Japan time zone +12/+13 hours.

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As I recall, we WOW OCE players asked why the maintenance was during OUR primetime?

What were we told?

"Its an American game. For Americans"

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Originally Posted by VelKallor

As I recall, we WOW OCE players asked why the maintenance was during OUR primetime?

What were we told?

"Its an American game. For Americans"

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I mean it is a Japanese game and we should expect it to work on their time. However, I think holding onto something you were told by a completely different group of people on a completely different game and using that in an argument is in no way helpful.

I always wondered why I didnt experience server down time in GW2 when everyone in FF14 said it's normal. Was beginning to think I had imagined it. Turns out GW2 sets up new servers with the new patch while the old ones are still running. New logins all go to the new servers and the old servers host the old players until they log out. So there's never any downtime unless everything has to go down. Better way of doin it imo...

Though I wouldn't expect many people in this forum to appreciate this or *any* criticism of their beloved dev team. And who knows - maybe there's some reason they cant do things the same way as GW2 servers. I'm not a server technician.

use this free time to spend it with friend or family or anything :D i think this emergency one the last one were at same time.

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Originally Posted by Nightingaile

I always wondered why I didnt experience server down time in GW2 when everyone in FF14 said it's normal. Was beginning to think I had imagined it. Turns out GW2 sets up new servers with the new patch while the old ones are still running. New logins all go to the new servers and the old servers host the old players until they log out. So there's never any downtime unless everything has to go down. Better way of doin it imo...

Though I wouldn't expect many people in this forum to appreciate this or *any* criticism of their beloved dev team. And who knows - maybe there's some reason they cant do things the same way as GW2 servers. I'm not a server technician.

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GW2's problem is they push game break bug fixes to the next update thats planned, even if they know the problem and have the fix ready. Or they did at least when I played.

There was an issue with the Ice Dragon world event that completely broke it. They had the fix in like 3 days. Didn't get deployed until a month later.

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Originally Posted by Nightingaile

I always wondered why I didnt experience server down time in GW2 when everyone in FF14 said it's normal. Was beginning to think I had imagined it. Turns out GW2 sets up new servers with the new patch while the old ones are still running. New logins all go to the new servers and the old servers host the old players until they log out. So there's never any downtime unless everything has to go down. Better way of doin it imo...

Though I wouldn't expect many people in this forum to appreciate this or *any* criticism of their beloved dev team. And who knows - maybe there's some reason they cant do things the same way as GW2 servers. I'm not a server technician.

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I imagine there is a fundamental difference here because the server worlds are all segregated from one another unlike GW2 which has one shared world split into multiple shards dynamically. While this would be a great way of dealing with it here I do think it might be unfeasible.

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Originally Posted by Necrosaro123

Thanks god that the cinematic i was looking ended without being interrupted, otherwise I would have been really disappointed. I just hope there wasnt another after that one....

Anyone know if there is another cinematic in "The Unbroken Thread" after watching the cinematic after talking to the "Aspiring Amaro Trainer."? I got disconnected after that.

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If you ever suspect you've missed a cutscene (or fumbled your controller and skipped one by mistake, ahem), go to an Inn room once quest is complete and interact with The Unending Journey to rewatch.

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Originally Posted by RitsukoSonoda

Nah WoW just went down regularly outside of maintenance when I played it during the original launch. If you look at the full notes aside from the hotfix it's also for infrastructure maintenance. The latter part of that being the more time intensive part of it.

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WoW doesn’t go down often these days. But whenever there is a Maintenance Window longer than a couple of hours, there will be complaining posts on the forum. I think the “tradition” is carried over.

OP needs another hobby.

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Originally Posted by Nightingaile

I always wondered why I didnt experience server down time in GW2 when everyone in FF14 said it's normal.

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OMG, GW2 is so awesome for this. I can barely remember any times the game was ever down.

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Originally Posted by Valkyrie_Lenneth

GW2's problem is they push game break bug fixes to the next update thats planned, even if they know the problem and have the fix ready. Or they did at least when I played.

There was an issue with the Ice Dragon world event that completely broke it. They had the fix in like 3 days. Didn't get deployed until a month later.

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Really? I dunno, maybe, but at the same time they would push out plenty of on-the-fly hotfixes and patches in between major updates. And the game wouldn't even have to go down for maintenance. I remember many times when you'd get a message that a new update patch was available, and you could keep playing at your convenience for up to an hour, as long as you didn't leave the map you were on. So I would finish up what I was doing, download the patch, and back into the game I go in a matter of minutes.

This might come as a shock to some people.

But there exist other countries other than the US and the entire world doesn't have to bend over backwards to please and correct themselves by the US.
Tired of this crap and that attitude.

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Originally Posted by Necrosaro123

Thanks god that the cinematic i was looking ended without being interrupted, otherwise I would have been really disappointed. I just hope there wasnt another after that one....

Anyone know if there is another cinematic in "The Unbroken Thread" after watching the cinematic after talking to the "Aspiring Amaro Trainer."? I got disconnected after that.

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I suspect that it's the same as if you join a dungeon or whatever during a cutscene, the quest is basically just cancelled and you can do/ accept it again and the cutscene will play.

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Originally Posted by VelKallor

As I recall, we WOW OCE players asked why the maintenance was during OUR primetime?

What were we told?

"Its an American game. For Americans"

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The rest of the world often gets left out of events and competitions that game companies have too ( reminder that things are rather centralized in the US, a game studio existing in the US doesn't make the employees all Americans ).
The attitude is very much '' it's for Americans and everyone else is an afterthought '' with most American media.
So it becomes pretty frustrating when the same people who have basically everything catered to them directly already get mad when something/ someone dares not to cater to them and make them prio number 1 for once.

As someone in the U.S. who basically lost a day of play because I got home from work an hour before it started, get over it. This is the first time I've seen downtime since I started playing last month. It's only what...9 hours? 9 hours out of almost a month? For a game with a substantial global audience? Get over it. This isn't WoW, it's not made by an American company. Other countries exist. You'll live.

OP needs to zoom out on their map.

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Originally Posted by RitsukoSonoda

My question on this is why so many people in NA seem to think the entire world needs to revolve around their schedule.

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not everyone from the US thinks this way.
don't rope the entire US populous into that mindset.
<3

the OP is prob new or a troll either way maybe with all the good post about the situation, they might understand game is not in the US and runs on another time frame.

It is very probable when the hours of maintenance must be chosen, SE looks at logs and uses the hours that makes the least inconvenience for overall population of all servers in the whole planet.

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Originally Posted by LalaRu

It is very probable when the hours of maintenance must be chosen, SE looks at logs and uses the hours that makes the least inconvenience for overall population of all servers in the whole planet.

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WRONG.

They choose the maintenance time based their normal work hours. You have to have engineers and technicians on stand-by in case something goes wrong to minimize the effects of potential problems.

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Originally Posted by inb4u

not everyone from the US thinks this way.
don't rope the entire US populous into that mindset.
<3

the OP is prob new or a troll either way maybe with all the good post about the situation, they might understand game is not in the US and runs on another time frame.

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The person you're responding to said '' so many '' tho, not all.

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Originally Posted by TTiscancer

WRONG.

They choose the maintenance time based their normal work hours. You have to have engineers and technicians on stand-by in case something goes wrong to minimize the effects of potential problems.

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What I'm wondering why people keep saying "Its japanese game" as defense - the servers are physically in NA, with NA employees working on them. Same with EU. The servers are in EU, with EU employees.

Do people think that Japanese workers will take a flight to NA to work on servers every 6+ months when we might have maintanance (which isnt often mind you)?! I mean if they literally do that, thats..intresting choice.

At least in EU we got the better deal. From 2 am to 11 am. Which makes way more sense anyway.

Edit: one thing in defense tho; they want to make the things at same time rather than have some players be able to play the patch earlier (this maint isnt patch tho, just in general idea). Or suddenly make surge of chars to JP DC to "play even little bit"

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Originally Posted by InkB

What I'm wondering why people keep saying "Its japanese game" as defense - the servers are physically in NA, with NA employees working on them. Same with EU. The servers are in EU, with EU employees.

Do people think that Japanese workers will take a flight to NA to work on servers every 6+ months when we might have maintanance (which isnt often mind you)?! I mean if they literally do that, thats..intresting choice.

At least in EU we got the better deal. From 2 am to 11 am. Which makes way more sense anyway.

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And who do you think solves issues with the code if an emergency patch is needed? The server technicians? No, it's the developers IN JAPAN.