Constantly 'reserving server'

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Originally Posted by Aldora

My guess is that the announcement of the "All Worlds Emergency Maintenance" is related to this particular problem we have with the Duty Finder.

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It's most likely to fix the Waterzuzu bug, and nothing else.

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Originally Posted by Hustensaft

Other MMOs were at least capable by fixing the issue with throwing out new servers... FFXIVs spaghetti duty server code sadly doesn't seem to be "fixeable" like that.

Having duty server fail two days in a row during prime time for up to 4 hours (and i bet you it will be even worse during the weekend) is inacceptable.

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That costs time and taking down the servers. It has nothing to do with spaghetti code and has everything to do with cost. There's a couples holiday and an event with an instance, newly updated Eureka and the Arsenal inside it plus all of the other stuff. I've been getting and out of instances a lot, running mentor roulette and doing my part to help move instances along.

Issues for me only started about 40 mins ago, can't believe it's been going on so long for some.

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Originally Posted by JunseiKei

That costs time and taking down the servers. It has nothing to do with spaghetti code and has everything to do with cost. There's a couples holiday and an event with an instance, newly updated Eureka and the Arsenal inside it plus all of the other stuff. I've been getting and out of instances a lot, running mentor roulette and doing my part to help move instances along.

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Don't single handedly save us all. Yes. The instances are "full". Yes that's obviously creating this issue. But with as much money as this game makes them, servers filling up shouldn't happen. I know all the cost arguments, but its irrelevant. They make more than enough money to be able to withstand this type of thing. If this was day 1, i wouldn't say anything. Today isn't day 1 of the problem, however. They aren't some crappy little indie company. I expect more of a company that makes this much money. You all should too. Call it entitlement, w/e. We are entitled to the things we pay for.

The only thing that's really bothering me is that there's no direct response to this problem. Really awesome way to treat your customer base.

Are the instance servers actually broken, or are the instances for certain content types full?

Not sure either way, but if it's only happening during prime time than my bet is the latter.

I understand they are splitting data centers later on, but to be honest i'm more than a bit disappointed in SE over this. I pay square enix money to access a service, and when said service isn't working it's only logical to be upset. There's also the fact that instance issues have been arising almost every patch since SB release. Every eureka installment had lag and instance issues too....so you would think at the 4th installment of eureka they would have had the idea to be prepared for this and mitigate it somehow. The lack of preparedness after MULTIPLE problems of the same category just astonishes me...it's just mind boggling. Honestly i love this game and i WANT to play, but how can i not be upset when i can't play it because SE hasn't learned how to prepare for this and do right by their paying customers. Well i guess that or they are capable to prepare, but just don't care enough to do the right thing.

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Originally Posted by Valkyrie_Lenneth

Are the instance servers actually broken, or are the instances for certain content types full?

Not sure either way, but if it's only happening during prime time than my bet is the latter.

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Its 1:30 am in Europe atm and my friend just waited 17 minutes for her Airforce One Gate to pop... while maybe 5 people were standing around that Kaktor-dude - so its not prime time and its unlikely that a lot of people were doing that GATE right now. Seems to me like broken servers - they cant be that overloaded, not even with people trying the new Eureka and running the Event-dungeon.

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Originally Posted by ReevezGod420

Don't single handedly save us all. Yes. The instances are "full". Yes that's obviously creating this issue. But with as much money as this game makes them, servers filling up shouldn't happen. I know all the cost arguments, but its irrelevant. They make more than enough money to be able to withstand this type of thing. If this was day 1, i wouldn't say anything. Today isn't day 1 of the problem, however. They aren't some crappy little indie company. I expect more of a company that makes this much money. You all should too. Call it entitlement, w/e. We are entitled to the things we pay for.

The only thing that's really bothering me is that there's no direct response to this problem. Really awesome way to treat your customer base.

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I did not imply I'm "saving us all." I'm helping to push instances along. Nothing more, nothing less.

The issue at hand is not something that is regularly dealt with. We see it at expansions and this is occurring because of new updates to Eureka and Arsenal and the Valentine's event. Most of the time, there's no real need to invest in something like having more server space to allow more instances. The cost argument is not irrelevant simply because you declared it; it's a business and costs and profit are the [main] concern. You're right, they aren't a "crappy indie company" - such business may make that mistake of adding in instances they cannot support in the long run after player activity has dropped off. It's not called entitlement, it's called business. Perhaps you should look into things that attribute to MMOs' failures, because what you are suggesting has been a contributing factor in other games and companies in this genre that have ultimately come and gone.

You're also willfully forgetting they have plans to add in a new datacenter and move servers. Why add temporary servers now when even that is in the works? That's rhetorical, by the way.

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Originally Posted by Vidu

Its 1:30 am in Europe atm and my friend just waited 17 minutes for her Airforce One Gate to pop... while maybe 5 people were standing around that Kaktor-dude - so its not prime time and its unlikely that a lot of people were doing that GATE right now. Seems to me like broken servers - they cant be that overloaded, not even with people trying the new Eureka and running the Event-dungeon.

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Ahh, yeah that definitely sounds like an issue. Probably a coding bug more than server issues themselves.

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Originally Posted by JunseiKei

I did not imply I'm "saving us all." I'm helping to push instances along. Nothing more, nothing less.

The issue at hand is not something that is regularly dealt with. We see it at expansions and this is occurring because of new updates to Eureka and Arsenal and the Valentine's event. Most of the time, there's no real need to invest in something like having more server space to allow more instances. The cost argument is not irrelevant simply because you declared it; it's a business and costs and profit are the [main] concern. You're right, they aren't a "crappy indie company" - such business may make that mistake of adding in instances they cannot support in the long run after player activity has dropped off. It's not called entitlement, it's called business. Perhaps you should look into things that attribute to MMOs' failures, because what you are suggesting has been a contributing factor in other games and companies in this genre that have ultimately come and gone.

You're also willfully forgetting they have plans to add in a new datacenter and move servers. Why add temporary servers now when even that is in the works? That's rhetorical, by the way.

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Yea because i could see FFXIV failing because SE added some more temporary servers to house the increased player count when releasing new content. If you say so. Add new servers and data centers down the line? But not when releasing new content that is going to bring the dwindling player base back? C'mon. Don't be an overzealous fanboy. Be realistic. Adding temp servers wouldn't have hurt them even a little. Besides, its all irrelevant because like i said, the biggest issue is the lack of response. Feel free to continue beating a dead horse and defending a company that's taking your money for content you can't even play though.

Again.. would be nice to get some sort of response, devs...

https://i.imgur.com/7JHtg9J.png
I've waited for so long... Sleepy... But I can't pull back now...
Arrgh

Looks like instance servers is down for my server. Since all instances is down they might as well start maintenance now since can't do hardly anything now.

8PM EST Primal is toast atm with the same problems as the other datacenters had.

Playing on Zalera and I've been waiting for 74 minutes with a premade part and still can't get into anything.

oof wanted to run some dailies before I head out for dinner. 39 min queue for what usually pops instantly as a healer orz

Queued as healer+tank with my bf. Duty never popped lol.

Joy. Aether, Chaos, and now Primal DC have now killed their instance servers.

They just responded to the Instance issue for NA and EU on Lodestone.

High server loads, I love it; how dare ppl want to actually play the game they paid for.

The issue is that it's more than likely artificially high server load, do a player search in any city state without inputting any name into the search, you will see a ton of bots all registered for instances, that's the most likely cause. I can tell they are all bots too, as the names are all jumbled, with a word thrown into the mess, and the FC the ones in Ul'dah belong to also has a name that's pure gibberish, so this is more than likely some co-ordinated effort, but as for by who or why, no idea.

I'm a tad surprised. High Server loads? At the rear end of an expansion? Was the two new things that powerful of a lure to bring many people back?

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Originally Posted by DarkGoddess

The issue is that it's more than likely artificially high server load, do a player search in any city state without inputting any name into the search, you will see a ton of bots all registered for instances, that's the most likely cause.

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Ah... Bots... (mutters curses)

Expect 6.0 will be about bots taking over the world. Where everyone has to join together to stop the bot invasion.

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Originally Posted by hynaku

Expect 6.0 will be about bots taking over the world. Where everyone has to join together to stop the bot invasion.

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Is that how the Nier raid will make sense? Sorry couldn't help it.

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Originally Posted by SannaR

Is that how the Nier raid will make sense? Sorry couldn't help it.

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stupid thing is, that is probably what the lore will be XD

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Originally Posted by SannaR

Is that how the Nier raid will make sense? Sorry couldn't help it.

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It's funny, because I joked that the UFO-looking NM is how Yoko Taro made it to this game's world.

On a separate note, I hate Eureka as much as many of you are quite aware, and I was actually thinking of dipping my toes into Pyros today since I can't seem to get another clear or farm group for Seiryu Ex (not without playing on a job I'm not quite as handy with, or geared). Then this instance server thing happens. lol

The servers can't handle all those refugees apparently.

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Originally Posted by ReevezGod420

Yea because i could see FFXIV failing because SE added some more temporary servers to house the increased player count when releasing new content. If you say so. Add new servers and data centers down the line? But not when releasing new content that is going to bring the dwindling player base back? C'mon. Don't be an overzealous fanboy. Be realistic. Adding temp servers wouldn't have hurt them even a little. Besides, its all irrelevant because like i said, the biggest issue is the lack of response. Feel free to continue beating a dead horse and defending a company that's taking your money for content you can't even play though.

Again.. would be nice to get some sort of response, devs...

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I had even said in my original post that "usually reserving instance meant the servers were full." Considering they pulled the game down to address an issue, it appears that wasn't even the issue.

I'm not defending the company nor am I a fanboy, just observant. I'm stating business mistakes that been repeated by other companies that contributed to their failings to taking on additional costs (you can check out this channel's "Death of a Game" for a start in looking into this yourself; you'd be surprised how often 'additional servers to offset player influx' comes up). I already said this was getting addressed anyway with the additional datacenter and world shuffling, making it even less of a reason to add servers now, had it been instances being full.

I can't say Eureka would bring back players, given the impression I have from many that 'Eureka sucks' and that was the apparent draw this patch.

There's no reason to resort to name calling simply because you're upset and want a solution now. Be civil. Just remember, you're speaking out of anger about a company you are willfully giving money to for a membership to play their game. Also, I was busy playing the game because, well, I simply wasn't experiencing these issues.

I'm going to take a guess that the "high demand for large-scale instances" might gum up the whole thing if it attempts to reserve a server for one of those instances and can't find space.

Suppose the "instance allocator" works strictly on a first-come-first-served basis. There's a new Eureka instance that needs space - and until there IS space, nobody else gets in. Combine that with it maybe not being too smart about "this is too big to actually fit" (not having been designed to handle such large groups) and it might be waiting until enough other instances complete and close down to make that space available.

Meanwhile, everything else that should have gone through is queuing up behind it.

It's just hypothetical, but it might explain why not even smaller groups and solo instances can get in.