Legitimate question: How are we being compensated for the expansion atrocity?

5. INTERRUPTION TO THE SERVICE
From time to time, in order to provide our customers with the optimal gaming experience, it is necessary for Square Enix to conduct routine maintenance on the computers and/or servers that support the Game. During these times, access to the Game or support services may be interrupted. Access may also be temporarily suspended in whole or in part, without notice, due to emergency repairs, fire, flood, explosion, war, strike, embargo, governmental action or failure to act, the act of any civil or military authority, act of God, or by any other causes beyond Square Enix's control, or any other reasons for which Square Enix, in its sole discretion, deems that temporary suspension is necessary. ]You acknowledge that disruptions of service may occur and waive any causes of action against Square Enix in any way arising from or related to any such disruptions of service.

Quote:

---

Originally Posted by DarkLiriel

There most likely will not be any compensation because this is early access. This is not the official launch day. While not beta, early access is still a way of stress testing servers and early content, Because they need to know ahead of time if the game will be stable on the launch day for the entirety of the playerbase, not just those that decided to come in for early access.

---

Agreed. That's something we all seemed to have forgotten. This is early access, not the official launch. If this was the official launch, then we'd have a real reason to get angry. That said, there may still be some form of compensation, because the EA is for Stormblood. Those that didn't get Stormblood are still being effected. I for one am not betting on any compensation either, however. If there is any at all, it'd be a day or two at most.

There's not going to be any compensation although I'd appreciate an 'I Survived Raubahn Ex' shirt.

We paid for early access. They may have delivered on the 'early' part, but not so much on the 'access'. So yes, we have legitimate cause to be upset.

If you go into a restaurant that's having a 'pre-opening sale' a few days before their grand opening, plop down money for (let's say) some fries & a coke, then never get the fries - do you just say 'it's pre-opening' & walk out without either getting your fries or getting some of your money back?

Quote:

---

Originally Posted by DarkLiriel

. While not beta, early access is still a way of stress testing servers and early content, Because they need to know ahead of time if the game will be stable on the launch day for the entirety of the playerbase, not just those that decided to come in for early access.

---

They aren't about to change the launch date based on on how Early Access goes, they've spent too much money advertising this date to make any changes now. Nor will they fix the issues, if they weren't willing to invest in servers when they knew they would get hammered based on how many pre-ordered, they aren't going to magically conjur up new servers and have them ready on Tuesday.

Early Access is NOT a Beta where those decisions get made. If you think it is you're completely delusional. Launch day will simply be worse, with more apologies asking us to be patient and wait. SE can shove their apologies.

Quote:

---

Originally Posted by Keridwyn

There's not going to be any compensation although I'd appreciate an 'I Survived Raubahn Ex' shirt.

---

This is all I ask for with the game lol. That's ALL I ever want. My own ingame "I beat Raubahn Savage mode" T-shirt XD

The only compensation I want is them to learn from past mistskes, spend more money on the game's infrastructure, and have better countermeasures for such situations so this doesn't happen again. Solo Instance Queue please?

Players should be compensated for the extra money they paid for early access. Enjoy your $0 refund. You paid early, but no more than the price for regular access (unless you got a sucker deal somewhere).

Quote:

---

Originally Posted by Snapdragyn

We paid for early access.

---

https://profileimages.torn.com/42be4...82-1851172.jpg

Quote:

---

Originally Posted by storm

a lot of the problems they face would likely be minimized if they would open a public test realm like so many other online companies. weirdly people will test their game for free, and yet they still insist on in-house testing.

---

I think quite a few would be.

-The Raubahn one? Possibly not, depending how many players actually test.

-There's a FATE in The Fridges that cannot successfully complete, the last enemy respawns the moment you kill it until the timer runs out, This could have been fixed.

- A mandatory duty that can potentially prevent you from logging into the game once completed? My GOD yes this could have been addressed, easily. This is EXACTLY the sort of bug that can, should, and would be addressed by a beta period.

Square needs to make this right.

Quote:

---

Originally Posted by DarkLiriel

There most likely will not be any compensation because this is early access. This is not the official launch day. While not beta, early access is still a way of stress testing servers and early content, Because they need to know ahead of time if the game will be stable on the launch day for the entirety of the playerbase, not just those that decided to come in for early access.

Does it suck? yes. I'm stuck with the majority at the moment. Even with the content block, this is still a VERY good launch. I've seen mmo and xpac launches over my decade+ of online gaming that were so horrific that they caused damage to some peoples' computers, but were still successful in the long run.

---

THIS. The reaction that has resulted as a result of Cold Steel's cold shoulder means that SE have work to do up to the 20th.

I can't believe how many people accept Early Access = Test
I mean, how difficult is it to confuse two very clear words as "EARLY" and "ACCESS" with Test?
Early access means we get to play the full game before the rest, hence the word "early".
Don't make up excuses or forgive them for abusing our trust. It is self explanatory.