22.7gb update after relogging?

Has anyone gotten any answer from square Enix about the launcher problem? This glitch is no fucking joke, this is my 3rd time redownloading this thing. Square Enix must think I have a hella fast internet, but I've spent so far my time in early access playing a download simulator.

It's a patch-launcher recognition error. It's a simple fix in theory, but not so implementing it. Just keep reporting issues, with more than just complains.

Knowing it's a PS4 issue is great, as is losing power seems to be an issue.

Having the same issue on my PS4. Had a power cut whilst playing, try to log back in and get hit with a 22.7GB download file. Trouble is my download speed averages at 0.2MB/s and is currently at 0.02MB/s (though it started to go this slow after turning my PC on so that'll be going off soon). Was said to be 1300 minutes remaining when I had 15600MB left of download at the 0.2MB speed, so at this rate, I doubt I'll be able to play in the next day or two; so much for early access. Hope this doesn't happen again when I next log off, kind of worried to even go off the game at this point but my PS4 has been on almost non-stop for three days trying to download everything.

I hope they aren't neglecting the console users. This is my 3rd time for the 3rd day redownloading this 22.7mb. And I haven't seen anything from SE trying to resolve this issue.

I am also having this issue. Also on PS4 (not PS4 Pro, if it makes a difference?) Had a power outage earlier and now saddled with this 22gb update. It's been approximately 6 hours with another 183 minutes to go.

Any feedback regarding this issue?

Too scared to switch off my ps4 now. This early access has been very stressful.

Edit: I have never had this issue before, since playing ARR beta and early access all the way through HW. Even though I had power outages while playing the game.

I really wish they'd fix this. I am gonna have to never turn off my PS4 or stop playing FFXIV now to avoid this and that doesn't account for power outages.

Same problem here, 22.7GB Update after a power outage, yesterday I was about to finish went the power went off again, and again, 22.7GB SQUARE please give us information in the issue, this is upsetting.

Come on staff, if posts are bein deleted, that means someone is reading this. I know there is a lot of other problems, but can someone at least say "we see the problem and will investigate?"

How has everyone's power gone out before this happened? I had my PS4 in rest mode overnight, woke up and it was off even though my sis' PS4 in the same room was fine, though she turned it off overnight. She didn't have this update and was able to just sign in. This seems fishy to me... Maybe being connected while in rest mode, the update ping caused the system to crash. But then why wouldn't it affect one that's all the way off? This isn't right.

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Originally Posted by OrinjNanu

How has everyone's power gone out before this happened? I had my PS4 in rest mode overnight, woke up and it was off even though my sis' PS4 in the same room was fine, though she turned it off overnight. She didn't have this update and was able to just sign in. This seems fishy to me... Maybe being connected while in rest mode, the update ping caused the system to crash. But then why wouldn't it affect one that's all the way off? This isn't right.

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The problem is not the power. There is ppl here telling that even only loggin off trigger the redownload. I'm afraid of just closing the game and turning off the ps4 and have to download all over again. =/

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Originally Posted by OrinjNanu

How has everyone's power gone out before this happened?

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I am from South Africa. Unfortunately, power outages are still a common occurrence for me.

I was still in the game when the power went off (Fringes completing FATES). So it may be a data corruption issue, BUT I have never had this problem during my whole time with ARR or HW despite also experiencing power outages while being logged in the game.

I was not in rest mode when the power outage occurred - but it seems some people on PS4 are experiencing this issue even when legitimately logging out of the PS4 and logging back in. I have just downloaded the 22gb update - waiting in the queue. I don't want to have to go through this painful experience again. Does anyone know whether this issue is being looked into? I know that there are other important issues plaguing early access right now, but it would be nice to know that this has at least been flagged for investigation.

And some of us I'm sure are still dealing with this unfixed issue Unable to download patch files [20512][25008]

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Originally Posted by Violet_Magenta

I am from South Africa. Unfortunately, power outages are still a common occurrence for me.

I was still in the game when the power went off (Fringes completing FATES). So it may be a data corruption issue, BUT I have never had this problem during my whole time with ARR or HW despite also experiencing power outages while being logged in the game.

I was not in rest mode when the power outage occurred - but it seems some people on PS4 are experiencing this issue even when legitimately logging out of the PS4 and logging back in. I have just downloaded the 22gb update - waiting in the queue. I don't want to have to go through this painful experience again. Does anyone know whether this issue is being looked into? I know that there are other important issues plaguing early access right now, but it would be nice to know that this has at least been flagged for investigation.

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I know the feeling... My city is "growing" really fast and I also have a lot of power outages, cause the expansion of the electric power lines... Is terrible...

I am having this issue as well. This did not happen yesterday whenever I logged out or even when my power briefly went out during a storm last night. I turned off my PS4 overnight and now this morning I have to wait 530+ minutes while it patches. :/

Yep, this has been happening to me too. 2nd straight day of downloading this ffxiv - H2017.06.06.0000.0001b patch which is 22.7 GB.

Now, I will say that the last 2 days I've had 2 brownouts lasting 1 second each time. It's hot outside after all. I expect the occasional brownout, but I certainly don't expect this nonsense with the patch downloads. Anyways, my PS4 was on and logged in the first time it happened. But today my PS4 was in rest mode. Judging from other comments, correlation is not causation since it has happened to people just closing the application or logging off?

Anyways, those are my experiences. After this crap downloads - again - I think I'll test it out by first logging off and logging back on to see if the download triggers again. Then I'll fully close the application and observe. Then I'll do a rest mode and observe and then I'll completely shut off the PS4 and then see if I get the same issue.

Why is Square silent on this as it seems to be affecting a non insignificant amount of people? This is FAR FAR FAR more frustrating than the server congestion and MSQ instance overloading everyone is getting. This is "I entirely quit my sub" territory until I get a concrete answer and solution to this bug. I'm wasting bandwidth on this crap that, as far as I know, isn't doing a thing as my total space on the HDD isn't changing for the FFXIV installation as before. More to that, I'm not in the game proper. At least with the instances congestion you can still do other stuff. Here I'm wasting time and bandwidth staring at a useless download :mad:

I've been having this issue for the third day in a row now, it makes me constantly paranoid to do anything because I'm afraid if the game logs out or loses power that I will have to redownload again, and I simply don't have the internet for it. I didn't lose power last night and that restarted it, however it originated for me the night before without any power outage that I no of. Please if anyone in Square is reading this we need help.

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Originally Posted by Ninja_Kevin24

I've been having this issue for the third day in a row now, it makes me constantly paranoid to do anything because I'm afraid if the game logs out or loses power that I will have to redownload again, and I simply don't have the internet for it. I didn't lose power last night and that restarted it, however it originated for me the night before without any power outage that I no of. Please if anyone in Square is reading this we need help.

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Yes. We rly need help. I think I will not play if I have to redownload again. I will wait until this is fixed, I cant play anything when im on the laucher, so my PS4 stay that way... downloading... T-T

I was hoping to post yesterday when I encountered this error as well, but it seemed the Lodestone didn't recognize that I had played for a few minutes the morning of, and wouldn't let me log in.

Anyways, I had encountered this as well. I will post the facts of my incident:

-Like mentioned, my PS4 was on rest mode when the power went out briefly.
-As usual, the PS4 did it's recovery thing and scolded me to not "turn off the power" bc it can corrupt data. (As if it thinks Im just willy-nilly pulling the power cable out of the wall, or regularly flipping my bedroom breaker switch)
-I did not have SB on standby mode. I had physically exited the game via the menu, and had closed application before putting my PS4 into standby mode.
-When I discovered that I had to reinstall all 22GB worth of patches, I went over to my storage and saw that there were 69GB worth of data on the HDD for SB.
-I attempted to do some hotfixes: restarting PS4, turning PS4 off/on, and reinserting the FFXIV Online disk. None worked.
-I pressed Options > Delete on the PS4 menu over the SB application and reinserted FFXIV Online disk to reinstall. Checked storage and found that SB was now only 11GB big :(
-After taking 9 hours to download the patches, I rechecked the storage, and it was back up to 69GB.....

So I want to assume that the patch data was indeed all there. All 22GB of it when it prompted me to redownload. However, I am guessing that due to the power outage, it somehow corrupted some file that lets the client know that we have all 22GB already installed.

For now, Im taking the safe route by
1) Exiting game via FF's in-game menu
2) Closing application once the client shows the log in screen
3) Turning PS4 off (not on safe mode)

same issue happened to my roomates who use PS4. (they were in the middle of playing the game)

We've been having frequent, random power outages over the last few days where I live and I fear it's only making the problem worse. I've not download the entire 22.7 gbs FOUR times and everytime lost everything. So far no one has been able to figure out a solution for us console players.

same thing just happened to me on BOTH my PS4s, both were running stormblood "fine" and when i went to log back in bam, 22.7 GB download. on BOTH CONSOLES.

So then could it be an account wide issue? That's even stranger. Has anyone else had account wide problems with this?

A Stormblood MSQ cutscene caused my PS4 to freeze(would not respond to PS home button or anything) holding down the power button would not work had to unplug my PS4 now its doing 22GB worth of patches =/

Yes I very much agree with this, whenever SE posts stuff about congestions like "hello, there's people here who can't even play the game because they are too busy downloading it over and over and over". I hope I am wrong, and that SE is coming with a solution, because if I have to download this damn thing For the 5th time after this (5 hours left), I'm gonna go insane. Don't screw around SE, because for the good people here that paid to preorder your game specifically for early access, that they can't even play.

Yeah this sucks especially for people who have ISPs like Comcast that have data caps, I already had to redownload the game on Friday because of the corrupt bootloader issue how I have to download it again...

They'll probably fix it eventually but I am hoping sooner rather than later. This is absolutely ridiculous.

So im not the only one wow this release is just horrible

Curious to see how many replies this topic need to get a answer from the staff...

Problem still persists. Logged in fine this morning without issues. Logged back in now to 700 minute 22.7gb download.

This a major issue because it keeps emerging, breaks the ability to play the game for a lot of people, and makes early access completely unplayable for the people who payed pre-order to get it. I love this game so I'm really frustrated over this entire situation, and the lack of support we are able to get so far.

I'm still downloading since my 1st post... 10gb now... T-T
I'm so frustraded...

I really just want a dev or someone in the team to just say we are working on it at the moment or whatever, anything. Geez, it's like they are more worried about fixing the glitch people are having while fighting their new dummy, than helping us solve this rather terrifying and frustrating launcher bug that they have for their PS4 version. This ain't a small issue Square! Power outages actually happen to a lot of us!

I have spent the past 12 hours trying to get past Pipin to have a power outage and need to download 22749.42 of data. I have a ridiculous download speed of 0.20 MB/s and I now have 2500 minutes remaining for a game that i cant progress in the main story, thanks SE.

Yesterday it happen to me, when playing i got power outage for a couple of seconds and when i login back. I must redownload 22.7GB patch.
After 7 hours of redownloading, i can play this game again with a hells of queue (2 hours of queue) and it runs everything normal again. When i'm done playing, close the application and turn off PS4.

This morning, i run the game and everything goes normally until it got a second power outage again. Then BAM! Here goes the 22.7GB redownload again when i relogin!

So SE please fix this PS4 SB Launcher ASAP!! It's not funny for players who has slow speed to redownload this entire thing again!!

I won't play this game and cancel my sub until this bug fixed!!

Thank you very much for this catastrophic early access!

This is my first post in official forum just to notify this issue. It happened to me as well.

I was testing out RDM and sudden gust of wind cut the power and 22.7GB download was waiting for me when I tried to log-in again. And I got hit with another power cut and yet again, have to re-download everything from scratch again.

I had similar power outages during both ARR and HW, but I only have to re-download everything once during these 3 years.

This seems like a launcher bug to me and a major one at that. I am currently using a UPS battery to prevent power outage for now. But I have heard the dreading news that even doing a hard log-off can get you that 22.7gb redownload. Please look into this and fix it as soon as possible.

Anyone had any luck getting an answer from tech support?

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Originally Posted by Soma_Wyrmhart

This seems like a launcher bug to me and a major one at that. I am currently using a UPS battery to prevent power outage for now. But I have heard the dreading news that even doing a hard log-off can get you that 22.7gb redownload. Please look into this and fix it as soon as possible.

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Like you I had 2 separate power outages that forced me to download this patch 2 times. And like you I went and grabbed a UPS battery that I had elsewhere and have now plugged my PS4 into it :D

But I just did a hard log-off not too long ago and everything seems fine. I'm talking log off from menu + turn off PS4 + unplug. And no patch download or anything like that happened when I logged in from the launcher. I also put it in rest mode while I still was logged into the game and everything worked from there too.

I think of the issue we are having is, will it force us to download this every time the PS4 turns off without formally logging out of the game? And how can we fix that?

Looks like I'm going to have to spend another 7+ hours downloading it for a second time because my PS4 decided to randomly shut itself off in the middle of a dungeon run and is forcing the 22.7MB patch again.

I'm another one with this problem. PS4, power went out for about a second. I go to log in, and here's this giant "patch" with four hours of downloading on it.

I got about halfway through. My power went out for about two and a half hours. Got back on to resume the download, and it was the full 22.7 again. I just decided I'm not going to log in until it's fixed. I'd rather not kill the internet in my house for something that I'll have to download again anyway.

Even back when I beta tested ARR, I never encountered a problem like this. I can deal with the bottle-necking and the disconnections. This, though? This is just ridiculous. I hope they get on a fix asap.