except its working, because your still running the content.
If you had your tokens and were done, you would by definition have less to do in the game, and make them less money.
I would gear faster myself if they had tokens, I realize this. However, I also realize that tons of people who already raid log, would be long gone and playing a new mmo.
Them playing is paying for our content.
Just look up any psychology textbook on the most effective modifiers of behavior.
Is it scheduled interval rewards (tokens)
or random interval rewards (RNG)
Complain all you want, if they change it they lose money.
The tomes / carboncoat / twine / system is already a compromise.
