People complaining about bugs ruining their playtime, now people are complaining about the maintenance times to help fix those bugs?Quote:
Originally Posted by Shadex
I don't think it's SE that needs to change..
ANOTHER MAINTENANCE TODAY!
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11-05-2013, 02:37 AMPtolemy
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11-05-2013, 02:44 AMwhilkeI'm not sure why people keep associating the complaint of too many maintenance's in a short amount of time with not wanting bugs fixed.Quote:
Originally Posted by Ptolemy
We want issues resolved, we just don't want them fixing it one at a time every night for 2-4 hours. If it's not an emergency, they are okay with the bug being live for the next 24 hours already, why not just wait another day or two and do one day of maintenance instead of five? -
11-05-2013, 02:47 AMPtolemyQuote:
Originally Posted by whilke
You just answered ur own question, bugs should be fixed as soon as it's seen, i agree it shouldn't take a maintenance, something like a rolling-restart should suffice but it's not going to happen anytime soon with a young game. -
11-05-2013, 02:50 AMBeeraga
When exactly is this no longer a "new game". Since its not two months, is it three? Four? Should we expect a stable game in half a year? Next year? Perpetual please look forward to it? The acceptance of mediocrity on these forums is so strange.
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11-05-2013, 02:52 AMwhilkeBugs should not be fixed as soon as they are seen, and what you bolded has no bearing on when we want issues resolved. Based on the fact that they don't take the servers down immediately to fix an issue, but schedule it for one to two days out, we already know they are okay with those issues being live for several days. Let those issues stay for another couple of days and do just one maintenance window a week like every other MMO (yes, even the new ones out side of real emergencies).Quote:
Originally Posted by Ptolemy
By the way, what issues have they resolved in the past five maintenance's? Looks like they've just been fixing Coil Turn 5, which is just a small subset of the player base already. -
11-05-2013, 02:55 AMMageBlack
Ya, Dont fix the game with a maintenance, just leave it broken so things get worse and worse. You might do those fixes during a time where someone might want to play somewhere in the world. Its a tragedy.
The unique culture of MMO environments requires that MMO managers work in a paradox. Customers Challenge the employees to meet tough deadlines while providing excellence in customer service. Foster change yet provide a consistent work environment. Promote continuous improvement yet mitigate risks. -
11-05-2013, 02:57 AMPtolemyQuote:
Originally Posted by whilke
Look at the dates for the maintenances, minus the emergency maintenances Turn 5 and some exploits caused, they are pretty far apart
http://na.finalfantasyxiv.com/lodestone/news/category/2 -
11-05-2013, 02:58 AMReinhearthttp://na.finalfantasyxiv.com/lodest...5f81f7543e35c2Quote:
Originally Posted by whilke
This isn't a emergency maintenance, it's the regular maintenance and it was announced ahead of time on the site.
The post was up on 11/2 so like you said yourself, it was posted 2 days in advanced as well.Quote:
11/02/2013 10:08 PM
[Maintenance] All Worlds Maintenance (Nov. 4)
At the following time, in order to address high server stress, we will be performing maintenance on all Worlds. During this period, FINAL FANTASY XIV: A Realm Reborn will be unavailable.
We apologize for any inconvenience this may cause and thank you for your understanding.
* The World transfer service will be suspended 15 minutes before maintenance begins, and will be unavailable until maintenance has ended.
[Date & Time]
From Nov. 4, 2013 9:00 p.m. to Nov. 5, 2013 1:00 a.m. (PST)
* The completion time may be subject to change.
[Affected Service]
- FINAL FANTASY XIV: A Realm Reborn
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11-05-2013, 02:58 AMEtgar
I know 12am is so late, how on earth will I do turns 1-4 in that 3 hours I have.
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11-05-2013, 03:04 AMUltimaRoseThat's what Ive been saying. But, unfortunately Square Enix chooses to do a 4 hour maintenance like every other night. During most people's play time. With little to no information on what the hell they actually fixed. I know it has to be done, but, it's excessive and very annoying.Quote:
Originally Posted by Edenholt
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11-05-2013, 03:13 AMUltimaRoseYes they posted 2 days in advance a day after the last maintenance they had. Last week alone 4 nights were down for maintenance. I understand your need to defend the game you love. But all this downtime is becoming extremely annoying for those of us that has our gameplay shafted. If it doesn't effect you personally (cut into your gameplay) it's easy to defend.Quote:
Originally Posted by Reinheart
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11-05-2013, 03:18 AMReinheartBut like I said many times before, this does cut into my play time, I have work+family(2kids) so my play time is from around 9:30PM-2:00AM PDT. I was affected in almost every world maintenances since launch. Last week having to not play the game for couple of days due to maintenance sucked badly but I'm not going to go around bitching about it every maintenance.Quote:
Originally Posted by UltimaRose
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11-05-2013, 03:26 AMTohruHondaNo not really. I'm actually a lot more sick of people like you crying that you can't play a video game for a couple hours.Quote:
Originally Posted by Serial_Killer
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11-05-2013, 03:27 AMwhilkeCool, so what's your issue when others are not happy about it though? They are paying customers as well, and just because you have a different level of satisfactory service, doesn't mean they are wrong either.Quote:
Originally Posted by Reinheart
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11-05-2013, 03:28 AMAccolades
Nice before I was able to play for a few hours when I got home before bed now It goes down as soon as I get home and opens when I go to bed. These maintenances are out of control think I will cancel and come back in a few months.
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11-05-2013, 03:31 AMSinthPlease do. God forbid they perform maintenance outside of peak hours. It is such a travesty, especially since it happens every day, right?Quote:
Originally Posted by Accolades
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11-05-2013, 03:33 AMReinheartI was just correcting you on my 2nd post, since you mentioned this was 'emergency' when it was the regular maintenance. Then the other poster says it's easy for me to say because it doesn't affect me, when it does. I know people can say what they want as they are paying customer.Quote:
Originally Posted by whilke
All I did was say that this is a regular planned maintenance, not emergency crap like we had last week, hopefully don't see any other maint this week. -
11-05-2013, 03:35 AMSinth
4hr maintenance window, hopefully a sizable patch is being implimented. Hooray for more fixes! Keep up the good work SE.
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11-05-2013, 03:36 AMwhilkeYou do realize that more often then not, they've been doing maintenance on a given night. Right?Quote:
Originally Posted by Sinth
I believe over the last 30 days the average is every three days. God forbid they allow customers to play a game they pay for. Such a travesty, right? -
11-05-2013, 03:36 AMyukikaze_yanagithe only thing you can do is dealing with it. Changing their maintence time out from US peak time will make US happy, but will make angry everyone else, and they pay just like you. Like it or not, someone have to take the short end of the stick, and this times are murricans.Quote:
Originally Posted by whilke
This, or stop making maintence altogether. But this leave the game broken forever. -
11-05-2013, 03:46 AMKyteStones
For people saying it hasn't been that bad, must be have bedtimes at 9pm. The rest of us night owls this affects us. Just look at the amount of maintenance for the last month..
http://i.imgur.com/qcdGR5Q.png
http://i.imgur.com/2A6brjG.png
What's going on? They said in this one tonight its for overcrowded issues. I haven't seen that problem since EA... -
11-05-2013, 03:48 AMSinthEven if it were 4 hours every 3 days (which it is not), it would be down 5% of the time (which is a very high downtime percentage), however, the more bugs removed, the fewer and farther between we will see these maintenances become, until eventually there is a once a week routine. Every single scheduled maintenance that has taken place on US servers has been outside of peak hours. So if having the game up 95% of the time (99% uptime during peak hours) is unacceptable to you, then please, feel free to cancel your sub. But the last thing people want to read on these forums are more inconsequential ultimatums.Quote:
Originally Posted by whilke
It is a game. It is not life support. -
11-05-2013, 04:20 AMwhilkeYou post completely misses the point of the issue. No one is saying that maintenance should not be done, or that a subset of the player base won't be hit by it. That is not the issue.Quote:
Originally Posted by yukikaze_yanagi
The issue is maintenance every 2-3 days which is preventing a subset of the player base from getting their full value out of the product they pay for.
You are correct in that there really are only two options. Suck it up, or stop paying.
I'll assume most of them will just stop paying, which is ultimately not a good thing for this game. But maybe it is, and SE will have a very simple window for maintenance that effects none of their paying customers at that point. -
11-05-2013, 04:23 AMwhilkeThe cool thing is you don't have to read any inconsequential ultimatums on these forums. That's your choice to continue to.Quote:
Originally Posted by Sinth
If you're only answer every time someone has an issue with this game is to quit, you'll be waiting for FFXIV 3.0 after this one becomes a ghost town again. -
11-05-2013, 04:26 AMLinadae
How DARE they fix things in a timely manner! They should do like other games and wait till the subscribers leave in droves out of pure frustration by dealing with all the broken coding! This is such a slap in the face and I demand my money back!
/am I doing it right? -
11-05-2013, 04:29 AMTrihuuger
The only thing I don't particularly like about the maintenance recently is that it hasn't really had a predictable time frame to it. Monday night may be the night they like to do maintenance, but usually it doesn't start til 11 PST (PDT?). It's just annoying in terms of trying to schedule things when ultimately you really can't be sure when maintenance is going to happen, both in terms of which day and more importantly what time.
Hopefully we'll all be wow'd with the fixes implemented. (lol). -
11-05-2013, 04:30 AMTrihuugerIf only they fixed things and didn't "This will be addressed in 2.1 (or later)" instead. Someone needs to get a running tally on how many times that line has been used.Quote:
Originally Posted by Linadae
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11-05-2013, 04:32 AMTupsiNotice: A lot of those are also for website maintenance (something everyone does), services not even owned by SE and lasting for a short period of time that doesn't even hurt your playtime unless you play an MMO only for 1-3 hours a night, which I guess is fine for whoever has that time frame but, MMOs are supposed to be able to keep people playing for much longer than that so 2-3 hours or so occasionally won't hurt anything.Quote:
Originally Posted by KyteStones
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11-05-2013, 04:33 AMMageBlackWhat do you propose as a solution?Quote:
Originally Posted by whilke
Its fine to complain about "too many maint's" but what should be done then? how would you prioritize repairs to the game that are breaking it for many other players, IE Behemoth/Odin FATE issues that cause the game to crash, People who get 90k'ed out of instances several times in one instance, Binding coil that glitches and hangs with monsters easily defeated?
Just lock up parts of the game until 2.1 and do a major patch then? Allow people to continue to play russian roulette with connectivity? let players glitch their way through the end game content?
This is just like the AOE issue people are STILL having issues with (not me but I know it exists and feel for them). I'm glad you are not having any issues and just want to play but a few hour downtime here and there is better in the long run for everyone to have stable and consistent gaming experience. Its one thing for internal testing but another thing when you add in as many variables in equipment, connections, and locations as there are people playing the game.
The internet, its all about "me". -
11-05-2013, 04:35 AMkurokawa
LOUD NOISES!!!!! ARGHHhhhhhhhhhhh
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11-05-2013, 04:42 AMSinthAs long as their issues with the game are irreconcilable, then yes, your options are: 1. Deal with it 2. QuitQuote:
Originally Posted by whilke
If you have a legitimate complaint and a proposed solution, by all means, post away. But complaining that you're going to quit because there is too much downtime for patches / maintenance cannot be helped. You can deal with it or you can leave. But be advised, crying to SE that you are going to quit because of ____ will fall on deaf ears. Your individual circumstance does not negate the experience of the majority, nor will it be catered to, unless your circumstance effects the experience of the majority.Throwing a fit and canceling your sub because of frequent off-peak maitencance in a newly released MMO just speaks for your maturity and experience with MMOs. And if it isn't your maturity that is the issue, then you're better off for learning that MMORPGs take months before the major bugs are ironed out. Perhaps you won't have to relive the horrors of frequent maintenance in your future endeavors.
We all want bugs to be fixed. We all want to play the game. But you can't have your cake and eat it too. -
11-05-2013, 04:46 AMZoeilato me this feels like a targeted maint to reduce server stress on the night of a currency reset........Quote:
Originally Posted by PandaPause
the sad thing is there's f2p games that would compensate players with in game items for having this much maint,yet we get nothing and we pay lol.... -
11-05-2013, 04:49 AMPandaPauseIt is however in the ToS that SE may take servers down for any reason and for any amount of time for maint. We ALL agreed to this upon registration.Quote:
Originally Posted by Zoeila
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11-05-2013, 04:52 AMninthfantasy
The reason they're deleting posts is because unlike the Japanese forums, the NA/EU forums feel the need to make 10 different threads on the same topic. It's just clutter.
Maintenance hasn't bothered me much. It needs to be done, I guess. I've just been getting on with Uni work during maintenance... probably a good thing. -
11-05-2013, 04:55 AMBaneusAnd not just F2P games:Quote:
Originally Posted by Zoeila
http://i74.photobucket.com/albums/i257/Baneus/1.png
Though admittedly, the WoW servers were in terrible condition at launch and for several months afterwards. -
11-05-2013, 04:56 AMXysticBugs need to be dealt with immediately or must I remind the community of the D3 billion-gold dupe that destroyed the game instantly. If D3 let it go a few days... cough.....Quote:
Originally Posted by whilke
The community needs to remember, the forums is a good place to read stuff on what is happening in the community but unless its officially stated or announced on what is what, people should not be making assumptions on what is fixed, what isn't being fixed and etc. -
11-05-2013, 05:11 AMReeth
Would you rather they let the servers go and the bugs pile up?
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11-05-2013, 05:21 AMVelhart
While we complain that SE puts maintenance up here and there, we forget that a lot of major MMO companies have a routine once a week maintenance to assure quality control. As this game is only a little over two months old now, it isn't surprising that it needs to go down once in a while to fix these bugs. You will appreciate it in the long run.
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11-05-2013, 05:27 AMBaneusI actually find SE unusual in that they don't seem to drop the servers as soon as they get the relevant approval to do so for game breaking bugs or exploits. The whole argument about "oh they have to do it when there are the least amount of people on and they have staff" is completely irrelevant in cases like that and tells me that there hasn't been anything that SE considered game-breaking or exploity enough to do so. It also tells me that people that make those arguments haven't had to deal with servers on that scale.Quote:
Originally Posted by Velhart
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11-05-2013, 05:27 AMFelisThey come always during or after the maintenanceQuote:
Originally Posted by Velev
You can find them here: http://na.finalfantasyxiv.com/lodestone/news/category/3
Or do you expect that they bring the bug fix list before the maintenance to give players some stupid ideas and time to fulfil the ideas?