I just tried creating a character on another server (Lamia). It's working just fine now.
It's possible that something corrupted your character data somehow.
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;( I tried that as well.
Oh god. ._. I really hope that's not the case. I wonder how long it will be before they start to notice this is even going on.
:( NOOOOO. None of the other things worked at all? ._. Does this mean we have to start all over?
So, I think I might have fixed the problem (me and op are friends). It seemed to have allowed her to log in again, so I figured I'd share it on here for whoever is having problems.
Problem:
After selecting a character on the Character Select screen, the game will crash.
Solution: (note: I'm not sure which one of these was the fix, since we did both steps at once)
- Go into My Documents/My Games/.
- Delete any Final Fantasy XIV Beta folders.
- Go into My Documents/My Games/Final Fantasy XIV - A Realm Reborn.
- Delete all saved character data (this includes all FFXIV_CHARA_XX.dat files as well as the character folders FFXIV_CHR0040017A4D885C).
After that, try launching the game and hopefully it works.
Good luck.
You have saved me from Support Ticket hell after 5 days.
You are my hero, thank you so much!
Adastraa, I tried looking for the said files, but I can't find them. Although it seems to happen to me for every character even with the new ones. I'll try to re0-install the game if there is no other solution/ (Note: all my phase 4 characters were available the since launch day)
Are people getting the same error as this one?
http://s23.postimg.org/m5rypqetn/FF14_ARRcrash.jpg
I don't think re-installing is the solution here since the uninstaller does not seem to remove the "My Documents/My Games/Final Fantasy XIV - A Realm Reborn" folder. As above person said, try searching for the folder, it simply must be there somewhere.
After P4 I actually removed it myself just to start with a clean slate.