I want a refund

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Originally Posted by Waggabond

*snip for length >.<

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None of the above. SE didn't realize that the game was going to be as popular as it was, and due to this the servers are overloaded with players and have made the data center unstable. To remedy this they are putting a cap on how many people can be logged at one time, but due to people AFKing while staying logged in some of that space is taken up.

SE will (hopefully) be fixing this come JP Wednesday when they add more power to the servers, new data centers and more servers as well. They are also considering implementing a AFK kickers where if a characters logged in for 'x' amount of time without movement/doing anything the server will eject this character from the server.

SE also said they are working on adding another free week of game play to everyone's account. If you wish to return the game and/or not play then I can understand and it is your choice. But if you can be patient for a few more days these issues should be fixed. As to the refund... once an MMO is opened no one will accept it back, so in that aspect you're stuck.

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Originally Posted by Boltonsquad

Regardless of what you say, do or want you will not receive a refund, it clearly states in the ToS that once the box has been opened it can no longer be returned

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Legally, if you disagree with the EULA (which cannot be read until opening the box and installing the software, or redeeming the code), you are still entitled to a refund.
Problem for OP is, he accepted the EULA or he would not be reaching error 1017. So yes, OP, you are no longer eligible for a refund.

If it is really that bad for you, go outside and play with your new shiny $40 frisbee.

You are not entitled to a refund as you have opened, installed, and registered the game. Your ability to return the game to Square Enix (even if the retailer would not except) expired when you installed and registered a key.

The launch issues are annoying, but it is what it is.

Oh, and don't bring up the discrimination card. First come first serve is how the system is set up right now.

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Originally Posted by Waggabond

With due respect.
You sound like a wife that got used to being beaten by her husband.
When someone asks her what's wrong, she goes: "You've obviously never been married before."
It's not normal, or right, or acceptable, even though it happens frequently.

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Oh yes. Let's compare overfilled servers that are getting fixed to horrible domestic violence. That's an obvious comparison.

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Originally Posted by Kagato

Oh yes. Let's compare overfilled servers that are getting fixed to horrible domestic violence. That's an obvious comparison.

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I thought that was severely off color too.

Discrimination? entitlement? Spoken like a true gen y'er.

This is why Blizzard offers refunds on WoW even if the box is open. Because it begs for lawsuits that WILL be won in small claims court. Products are open all the time, and if defective can be returned.

And no, because the user agreed to the EULA does not negate a possibility of a refund. The fact is, a service has not been provided. EULAs are not far reaching legal documents that allow companies to to take money and not deliver. The beauty of small claims court is they can use their own discretion when making a judgment.

EULAs are not the word of god and the sooner people realize this, the sooner we can get back to expecting decent services and products from companies like them good old days.

http://www.destructoid.com/eu-court-...d-230641.phtml

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Originally Posted by bmcmvox

EULAs are not the word of god and the sooner people realize this, the sooner we can get back to expecting decent services and products from companies like them good old days.

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We didn't have games like this in the good ol' days, nor did we have the proliferation of fraud by end-users.

Yay, bumping posts cause I cant play...

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Originally Posted by Freyar

We didn't have games like this in the good ol' days, nor did we have the proliferation of fraud by end-users.

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We had products being sold in the good old days. Games are products.