I WANT A REFUND

I agree papa. No excuse. They should have been more thorough in the beta. I played for months and it was nothing but NDAs and hidden secrets. They should have done a more open beta to actually stress test the servers before the date on the calendar everyone has been salivating for arrives and people are let down. I would assume legacy accounts + pre order would have given them some idea of the scope. It seems like they are not even close to prepared. I turn on the game to see a 1017 error that the world is full for the CHARACTER SELECT screen! Then if you can manage to get into that (which I can tonight), all the worlds have restricted account creation. Luckily my beta account exists on aegis which happens to be full. So far I got to log into my account once last night post midnight for a few minutes. I don't want a refund I just want my 30 day trial to be extended by the number of days it ends up being impossible to play this game. Even the forums are torturously slow.

Lol, demanding refunds when playing on free subscription time (Yes, they're extending your 30 day game time).

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Originally Posted by Papamax

You're actually comparing a game that launched in 2004 with one that is launching in 2013, and saying it's okay that the more recently launched game is having the same problems? Really?

A smart man learns from his own mistakes. A wise man learns from the mistakes of others.

In business, making the same, stupid mistake that somebody else made TEN YEARS AGO is indefensible.

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Qft

I bet they are questioning the savings the made on opting for this server choice.

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Originally Posted by Ethalion

wow. Have you ever played a popular MMO on launch? I hate to bring WoW up, but it's apparently the most popular of all. Even they were plagued with a months worth of issues like this before it settled. So, calm down. Go live a life you actually have. Your first 30 days is free. They did this anticipating issues. You want a refund? GO DO IT. We don't need to hear about how your expectations were shattered.

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Eh, this is probably the worst launch I've ever experienced. I've been there for RIFT/SWTOR/GW2 and they were leagues better.

I'm not going to say the game is bad because it's not, though who ever handles the Server/Account side of things, needs to get fired.

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Originally Posted by Garnatian

Eh, this is probably the worst launch I've ever experienced. I've been there for RIFT/SWTOR/GW2 and they were leagues better.

I'm not going to say the game is bad because it's not, though who ever handles the Server/Account side of things, needs to get fired.

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That's because they were all doomed to start with. Well, with the minor exception of GW2. RIFT and SWOTR both had to change playing models because they were losing a player base. GW2 was already a F2P game model, but people still demanded refunds.

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Originally Posted by StryderOmega

That's because they were all doomed to start with. Well, with the minor exception of GW2. RIFT and SWOTR both had to change playing models because they were losing a player base. GW2 was already a F2P game model, but people still demanded refunds.

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What's that got to do with anything?

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Originally Posted by Garnatian

Eh, this is probably the worst launch I've ever experienced. I've been there for RIFT/SWTOR/GW2 and they were leagues better.

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lol gw2 was horrible at launch, the game was broken and riddled with bugs and issues that after a year still arent fixed, Trading post was down and in maintence 90% of the time for over a month. None of the events worked, and still dont work.

Swtor's launch was the only good thing about the game. Despite the few hiccups from thousands of players logging in at once.

Although I do agree that Sqenx dropped the ball on this one

Let's compare FF14 to a more recent MMO: GW2. I was able to login on the 1st day. It was sluggish as hell, but I got in. And guess what? The next morning it was all sorted out. They had overflow instances. A bit annoying to match up with friends but you could play the game and level up your char.

Anyone know the method to get a refund if you did not buy from SE? I got my game from GMG.

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Originally Posted by SinoS

Let's compare FF14 to a more recent MMO: GW2. I was able to login on the 1st day. It was sluggish as hell, but I got in. And guess what? The next morning it was all sorted out. They had overflow instances. A bit annoying to match up with friends but you could play the game and level up your char.

Anyone know the method to get a refund if you did not buy from SE? I got my game from GMG.

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I also got my copy from GMG, please let me know if u find a way to return this pile to its rightful damp rectum.

If there were such a thing as a flawless MMO launch overreacting threads like this might actually be validated. It's the nature of the beast for MMOs to experience bugs and major technical issues at launch no matter how much you beta test and prepare ahead of time. Even well into the game's lifespan it's a constant battle against bugs and technical problems. GW2 that people love to bring up had horrible problems at launch and it's having problems to this day. WoW, as old as it is, always has problems cropping up here and there. FFXI isn't perfect either.

There are things SE probably could have done better (like communicating), but if it wasn't one thing that went wrong it would be another. The launch really could have been flawless and people still would have found something to bitch about anyway. Besides, SE is actively working on a solution that we should have early next week if they stick to their timetable. Be patient and it'll get better. Or go away and make room for people who know how to be reasonable.