It's not really that. It's more "SE, why can someone in their free time do what you refuse to do?"
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If the mod community can do it with the tools they have, there's 0 excuse for our dev teams being this lazy after Shadowbringers has come and gone. And worst of all (if ANYTHING) the AF from ShB - DT should be the BARE MINIMUM of what all races should be able to wear.
Viera hat compatibility is tied to devs' lazyness and incompetence.
Maybe it's time they rewrite the code from scratch if they're having so many issues with the current one. I'm so tired of hearing the same excuses over and over again.
It's definitely not a code issue.
It's a problem of them not initially adding any Morphers (or Shape Keys if you're a Blender user, it's what switches between the hat and no hat versions of any hairstyle) to the Viera and Hrothgar hairstyles when they originally made them and just adding additional hairstyles without doing that work either. So now they would have to make "hat compatible" versions of every hairstyle they added to Viera and Hrothgar again on top of making the functional hat models for the races.
Ultimately it's still on them though because they didn't bother to do the initial groundwork and are now just throwing their hands up because the required work increased tenfold.
It's even more frustrating becuase they do *everything* in steps anyway so they could've just started doing it and rolling it out in chunks like every other update instead of complaining that it's too much work. It's the third expansion in a row that they refuse to work on it.
Because it's free work done by someone else, so it doesn't cost them money, time and/or resources to apply a 'fix'.
Unless, of course, they start to have you pay for such QoL things. Then SE likely will drop a Cease and Desist on them, and we are back on status quo.