The kind of feedback that Square Enix listens to

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Originally Posted by ForteNightshade

Bit ironic how several of those plug-ins were deemed too difficult or time consuming to implement... until they were widely shown on Twitch. Suddenly, we've been getting long requested QoL after patch.

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Everyone works faster when their ass is on fire (if this saying even works in english).

The feedback that matters is financial. Unsub. End of story. Until that happens, decisions are made by a combination of producers, system architects, developers, etc. However, if the people above them see the numbers going down, you'll see something more drastic.

Since we have seen plenty of threads about people unhappy with the game but not SE doing much about it, it sounds like these unhappy people are either few and far between... or they are unhappy and keep paying their sub. If I had a customer that continued to pay me, I'd probably continue doing what I'm doing.

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Originally Posted by Koros

FEEDBACK WE LISTEN TO:

- JP community outraged about "illegal" markers, starting a witch hunt, mass reporting, making death threats to the people who made those "illegal" markers

- JP community outraged about cheating in Savage and Ultimate by world prog teams, starting a witch hunt, mass reporting, making death threats, and stalking Twitch to find low viewer channels with third party plugins to report.

- 2ch trolls mentioning how a single 40px by 40px asset triggers their trypophobia, a condition that is not medically recognized.

FEEDBACK WE DO NOT LISTEN TO:

- Longstanding complaints about job design

- Longstanding complaints about encounter incentives

- Longstanding complaints about character customization

- Longstanding complaints about content variety and depth

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How many times can they respond to the same old complaints? Everything you posted has been addressed at some point. You chose to ignore the response because you didn't get what you wanted. Welcome to the real world.

Well one problem is people don’t realize how important the title of their thread is.

“You know what bugs me.”
“Yoshi p said something unrelated.”

Meaning you need to read several one or more walls of text just to figure out what is the real complaint. Meaning people with a job to do are less likely to pay attention.

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Originally Posted by dspguy

The feedback that matters is financial. Unsub. End of story. Until that happens, decisions are made by a combination of producers, system architects, developers, etc. However, if the people above them see the numbers going down, you'll see something more drastic.

Since we have seen plenty of threads about people unhappy with the game but not SE doing much about it, it sounds like these unhappy people are either few and far between... or they are unhappy and keep paying their sub. If I had a customer that continued to pay me, I'd probably continue doing what I'm doing.

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This. Someone went through recently and showed how even the infamous "Steam data" causing people to cry the sky is falling actually shows the game is significantly growing in population compared to similar points in previous expansion cycles. It's sadly a very human thing to be rather egocentric. "If the devs don't do what I and my fellow dozen or so people on this forum want, it means they aren't listening. It can't possibly be that they ARE listening...and hear the hundreds of thousands of other players actively engaging with the content and posting positive things about it everywhere else."

The only time I ever see Yoshi-P acknowledge feedback from NA is when a streamer or influencer asks Yoshi-P a question during interviews to which he often replies, "Is that how the NA feel? That is the first I have heard about it." We really don't get acknowledged unless someone like Mr Happy makes it known to him. And even then, Most Q&As are filled with silly things like what is your favorite ice cream flavor and can we get a Grilled Cheese item added into the game.

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Originally Posted by CStrife912

However in the feedback they don't listen to section... job design, encounter incentives and content variety etc is subjective to the individual...on top of that massive change won't happen till an expansion release due to for better or worse their restrictive content schedule.

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Mostly for worse, because having to wait 2 years only to find out that they completely disregarded feedback about job design and you're stuck with it for another 2 years is, politely phrased, not good.

By the time you find out about job changes for the next expansion it is already too late to provide feedback, they have decided on the design and it's not going to change until the next expansion, so have fun sitting in the dark and screaming into the void.

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Originally Posted by Deo14

Everyone works faster when their ass is on fire (if this saying even works in english).

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I call that "Deadline-induced panic/motivation" xD

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Originally Posted by Absurdity

Mostly for worse, because having to wait 2 years only to find out that they completely disregarded feedback about job design and you're stuck with it for another 2 years is, politely phrased, not good.

By the time you find out about job changes for the next expansion it is already too late to provide feedback, they have decided on the design and it's not going to change until the next expansion, so have fun sitting in the dark and screaming into the void.

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I suppose another aspect of that will be the dragoon rework… won’t know much about till day of release… there is no public test servers or NDA servers to try stuff in advance and I don’t think there ever will be because if they haven’t done it by now… why do it at all. I will say they still haven’t managed to do half the insane patches other mmos have done lately or other games for that matter that have to be reverted (looking at you Diablo 4) I do think it’s something they need to look at or at least before release go into bigger detail of changes and their reasoning to allow people to at least offer some form of feedback.

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Originally Posted by Rein_eon_Osborne

I call that "Deadline-induced panic/motivation" xD

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This sums up me to a T lol I spent many college years in this mode :P

Damn, ya'll taking this Beastmaster back to 2011......
https://forum.square-enix.com/ffxi/t...l=1#post212737