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I want to reiterate the steps needed to replicate the crash, 100% of the time for any developer watching this:
1. Open Gathering Log.
2. In Gathering Log, navigate to a page displaying items collected in the Diadem.
3. Fully close the Gathering Log.
4. Reopen the Gathering Log. Crash.
This did not happen before 5.55 patch, to my knowledge.
I can confirm that I was getting this issue regardless of zone and only if I was opening the gathering logs to check spawn timers. Tried uninstalling/reinstalling as well as the other fixes mentioned by forum staff.
do something !x.x im about to give up
What I had to do to bypass the crash was to not utilize the keyboard shortcut. I had to go to the menu manually. :(
I've shown in my post and video that this is not the case, it will crash anyway. What matters is if you have a certain item selected when it opens, see my thread: https://forum.square-enix.com/ffxiv/...-Gathering-Log
Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.
I apologize for the delay in our response to your concern. For anyone experiencing the issue, what kind of trouble shooting has been attempted?
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I've personally tried making sure no other applications were running, and that graphics settings were set to minimum. Of course, I haven't tried it with DirectX11 disabled, however that would defeat the point of trying to quash this bug. I have had several other people recreate this crash on different systems, some on console (though I'm not sure how their error messages look like, they didn't say). I invite you moderators and/or developers to try on your own games. I bet if you follow the steps I've laid out in my posts and video, you will encounter the same crash.
Same here, the game crashed randomly when I tried to toggle the gathering log. It's a new problem since 5.55. I haven't installed anything new on my laptop for a while, definitely not since 5.55 launched. I didn't overclock my CPU, not using any mods, all drivers up-to-date.
Video of my post is here: https://forum.square-enix.com/ffxiv/...=1#post5580031
It is repeatable!
Got this error by opening the gathering log through clicking.