Sounds pretty awesome if head choices are part of the mix. It's perhaps why hear gear won't be ready for launch. I suspect female Viera wouldn't be that hard to adjust although the ears might present more of a problem than some might suspect, dunno.
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For Hrothgar, it'd be a matter of needing to change all the helmet meshes to fit their head shape(unless they did it with an algorithm like WoW or GW2, which results in hideous results where jaws are just hanging out from the bottom), and for viera it'd be their huge-ass ears. We at least know that specific pieces, like the DNC artifact headgear(a ribbon on the back of the head), will work.
Because Hrothgar are designed to have a Wolf like head addition in their customization.
I would've liked Lupin tbh, and it would've made more sense than making up a completely new race out of nowhere (will still be a bara cat boi on day 1 tho)....but my guess is they already showed how the average Lupin look all throughout SB, and can't or don't want to "retcon" them.
Lupin are great. If they can't be a proper race, I'd atleast like to be able to dress up in a makeshift Lupin mask with matching arms, feet, and tail. Something a bit more realistic than the wolf gear we got for Halloween, which I found to be dreadfully boring by comparison. I want something more immersive, like the Vanu Vanu or Namazu masks.
Hrothgar have their roots in being another FF fanservice race—equal to Viera—as FFX's Ronso. Hence their name on the first, and one of the playable Hrothgar looking like Kimahri from FFX just as they implemented Fran from XII. While they're developed essentially the same as Lupin (taking the neck-down of an existing race and adjusting the skeleton slightly/slapping an animal head on), Lupin don't generate the same amount of excitement as catering to FF fan nostalgia does.
I imagine that, coupled with already having visited Othard and seen their lore and story, on top of Hrothgar being advertised as having a wolf-like head option, is why we saw Hrothgar over anything like Lupin, as much as I'd love to have something akin to Worgen without ever playing Warcraft again.
They don't really have that many Lupin models, and the ones they do have are pretty crappy.