We deserve a compensation

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Originally Posted by PharisHanasaki

Well, not trying to defend them, but if it's really a DDoS attack it's not 100% their fault all this stuff is happening.

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True but a good company would still offer even the most insignificant thing for any inconvenience to their customers.

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Originally Posted by LuluVbritannia

Sorry to tell you Manuel but i'm not new at all to MMO's and played WoW for 11 years, in WoW launches it starts off worse than this, butttt it gets fixed in 2-3 days and sometimes they even re compensate the days you couldn't play, and another thing maybe I don't want to do anything else?
The game is a subscription game it shouldn't be having problems like this for 10 days now since early access started.

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Yeah I played WoW and sorry they aren't fixed so fast I also asked one of my friends and he plays both. Seems they range about the same. Second I'm in Balmung, the most I've had to wait so far has been an hour tops. So experience can vary by server and if your logging in at peak times. Most of my friends and I play FFXI while we wait and sometimes don't even realize we are in. Time flies when your having fun. Things will go back to normal once people complete SB , or maxed out what they need to. Everyone pays, everyone is suffering how we deal with it is up to us.

Whether you agree or not that is your opinion, in my opinion we should be compensated with anything even if it is small just to show that they care for their customers.

Here is the deal. They are not going to give you or who ever you are representing compensation. If they didn't give you any compensation then when everyone was doing the Cango line for 4 days straight during early access they are not going to do it now. It's a take it or leave it kind of thing and I doubt there is anything close to a significant number you including that are going to leave this game for 1 day compensation.

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Originally Posted by Reaperking386

Here is the deal. They are not going to give you or who ever you are representing compensation. If they didn't give you any compensation then when everyone was doing the Cango line for 4 days straight during early access they are not going to do it now. It's a take it or leave it kind of thing and I doubt there is anything close to a significant number you including that are going to leave this game for 1 day compensation.

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The thing is, the game is available and you don't have to stop playing, you can do other things while waiting for DF, or waiting for the line of players attempting instanced battles to diminish. Friend of mine in my FC spent his time leveling, and side questing and never had a problem.

Read the ToS. You accepted the possibility of your play being disrupted when you signed up.

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Originally Posted by SDaemon

You fully agreed to the fact that access to the servers can be interrupted at any time when you accepted the ToS in order to play. SE is doing what they can to mitigate and fix issues. That fact that people are still using the DF and playing is more than indicative that SE isn't going to give people compensation for something like this.

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The ToS aren't absolute. This line where it says that we should expect some downtime during certain periods much be kept to a reasonable time frame. Besides, it's mostly refering as maintenance periods, not unavailability due to server capacity or poor engineering regarding bottlenecks.
Of course, nobody will go to court to clear that up, but it's expected to be good business practices to offer compensation to affected customers.

Whatever the case, it's up to SE to figure out if the disagreement is big enough to give a compensation or not. It lies within the realm of managing company image and reputation. If they think that the hit to their credibility won't be a big deal, then we won't get anything. On the other hand, if they want to reinforce their customer's trust, then we'll receive something.
But it's not as simple as saying "you agreed to the ToS, so you get nothing". That's not how it works.

They have given compensation in yhe past, when the game was literally unplayable. It currently is not.

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Originally Posted by Valkyrie_Lenneth

They have given compensation in yhe past, when the game was literally unplayable. It currently is not.

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Pretty much. I'll just go do something that doesn't need the duty finder.

Go level gathering and crafting classes. Don't sit here and tell me it's unplayable when you refuse to do something else in the game.