Free DLC Giveaway Event (Amazon)

Quote:

---

Customers who pre-order digital or physical video games will receive their redemption code once the game is live or ships.

---

I'd assume you will get the code when the item ships? that statement was on the official promotion page

Well, at least I get to use my birthday Amazon card. Now to decide what to buy. Hmm.

I purchased a digital game download code for a Switch game; there wasn't a separate email for the code, but talking to support about it, they sent a code over the support chat right then and there. The code is redeemed through a separate site here: https://www.ffxivredeem.com/ ; the individual item codes are sent to the email you put in the redemption form.

Can confirm, spoke with chat. They looked up my order, confirmed the game time was a part of the promotion, and gave me my code.

just finish chating with amazon chat service, the person checked my order and gave me a code, to put in to this page then i got an e-mail that has the redeem codes from SE, hope this helps

Quote:

---

Originally Posted by Shabaaz

Can confirm, spoke with chat. They looked up my order, confirmed the game time was a part of the promotion, and gave me my code.

---

Ditto. Didn't get any DLC codes until I talked to a rep.

>.< not gonna buy anything till someone confirms they got theirs by email and not by support chat lol

Quote:

---

Originally Posted by Domeric

Contact their support via their website chatbox. I did. I was up and running within ten minutes.

---

I'm speaking with support right now, and they are telling me that I will received my promotional code(s) within 3 business days.
They weren't offering any codes over chat until I mentioned that others had contacted support about this same issue. They then responded with a code for me.
About to redeem it and see if the website lets me.

UPDATE: Website allowed me to redeem the code Amazon Support gave me, and I am inputting the codes into MogStation right now. :)

lol well that amazon chat worked. :)

http://i63.tinypic.com/efqnwx.png

Did the code work yet though?