Option to get off steam

I sent a support email against all hope, and got the expected reply. Boilerplate boilerplate boilerplate, not our problem, go yell at Steam because we don't give a crap, thanks for your cash and go away! :)

Without significant community backlash, this looks like a pretty impenetrable issue.

Write the ticket again but this time add a line that say your going to post their answer in social media. I experienced that this line changes answers a lot (at least that´s for technical matters).

Regards
Neifirst

Please excuse my English, as you can see it is not my native language.

You can't even buy the game twice and register a non steam version?

So I now appear to be in a select group of people who started the trial on Steam, and unbeknownst to them were permanently branded as dirty Steam peasants even though they bought the game on Mogstation. And now since we apparently have a Steam-flagged account, but never actually bought ARR via Steam, we can't buy Heavensward at all because it's flagged as "DLC", and Steam won't let you buy DLC where you don't own the base game.

http://na.finalfantasyxiv.com/lodest...648bccabc5c5e7

This is just an absolute train wreck. How on earth a major games developer manages to have such an appallingly incoherent customer experience in this day and age is beyond me.

because money

EDIT: made a bug report pointing here if it means anything.

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Originally Posted by PetiteMalFleur

You can't even buy the game twice and register a non steam version?

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Nope - Steam locks them down on that account. If they buy a new game, they have to register a new "non-Steam account". This means their toons cannot be accessed. Their toons are literally locked to the steam platform.

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Originally Posted by OmegaStrongtan

Good: You can buy heavensward now!
bad: Problem with early access code. I did not get mine...

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Just right click on the game in steam and you can view the product keys.

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Originally Posted by m3eansean

We all "agreed" to this in the enormous user rights page we are shown when we first sign up to Steam. I never read them, don't know anyone who did. Ran into a lawyer friend and tried to get him on Steam - he wouldn't touch them with a 10 foot pole after reading their "agreement" for users.

On steam, we technically don't even own the games we "buy" Steam does, and is giving us unlimited rights to play them as long as their servers remain up, and can revoke access at any time.

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Even so. SE could at least make it so that you can register a 2nd "PC" game, so those that REALLY want to get off can at least rebuy the games and expansions to do so. I know it may take some time to code around that or w/e. But they could at least start looking into it a bit and truthfully would be in their best interest to do so. That way in case Steam goes down. Decides to stop supporting FF14 ect ect, then they won't lose a portion of their subscriber base. Unless Steam users are a extreme minority

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Originally Posted by Seku

Even so. SE could at least make it so that you can register a 2nd "PC" game, so those that REALLY want to get off can at least rebuy the games and expansions to do so. I know it may take some time to code around that or w/e. But they could at least start looking into it a bit and truthfully would be in their best interest to do so. That way in case Steam goes down. Decides to stop supporting FF14 ect ect, then they won't lose a portion of their subscriber base. Unless Steam users are a extreme minority

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The short answer is no, they can't. In order to get the privilege to sell the game on the Steam platform, they (SE) have to abide by Valve's licensing rules. Steam is considered it's own platform on the PC and is the primary reason this is done is sales. Valve knows how many thousands and thousands of players use their product daily and sold the idea to SE for a cut off the top (how it always works). SE is just as bound as we the players are due to contract licensing, almost without a doubt. All Steam games are this way. Most users are unaware, since they bury in the bottom of their end-user license agreement. But technically, every Steam user, accepted and acknowledged this restriction upon setting up their Steam account.

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Originally Posted by m3eansean

The short answer is no, they can't. In order to get the privilege to sell the game on the Steam platform, they (SE) have to abide by Valve's licensing rules. Steam is considered it's own platform on the PC and is the primary reason this is done is sales. Valve knows how many thousands and thousands of players use their product daily and sold the idea to SE for a cut off the top (how it always works). SE is just as bound as we the players are due to contract licensing, almost without a doubt. All Steam games are this way. Most users are unaware, since they bury in the bottom of their end-user license agreement. But technically, every Steam user, accepted and acknowledged this restriction upon setting up their Steam account.

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It still stands though that you should be able to link a standard PC license as a separate platform just like you can with the Sony consoles. Sony has some very screwy licensing going on there as well--and yet you can link your character data (which is technically SE's property and not yours or Valve's) to those other platforms. There should be a remedy for this scenario as well. Your Steam license would still be viable. Just like with the consoles, the standard Windows license would be in parallel and actually installed in a separate directory, using it's standalone launcher to update, and all that other good stuff. It simply should be licensed just like the other platforms.