First you need to find a better free company. Granted not all FCs are required to cater to new players, but if they were not able to help or anything for a few days thats just wack. (Although a lot of leech players come into FCs beg and whine to be helped and if they dont get a response they want in a timely manner even if everyone is legit busy they rage.)
New players. I 100% do not think it will be hard for them if they learn their class and join a good FC. Gearing a fresh 50 is not hard at all. Just having the patience to do so is(Darklight farm anyone remember CM runs over and over?)
