Take my money, expect my customer loyalty and make me work extra while I pay ...
...you for my gaming entertainment.
Quote:
Originally Posted by
Shioban
#1 Most important thing : LOTS OF PEOPLE HAVE RUBBISH INTERNET CONNECTIONS. This is a fact.
Almost always, its the fault between the persons computer and the nodes and hops between them and the server they're playing on....
Have you tried diagnosing the issue step-by-step?
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I have almost zero lag issues, and have literally only crashed out three times since early launch began. And actually two of those crashes were on the first day of server overload issues.
But I'll take your post of suggestions and make sure to 'splain this to my three friends whom tried to get into this game but did most certainly have these problems, repeatedly.
I'll say - don't worry, its frigged up but you can do several steps requiring your time and/or ability to figure out tech, and additionally you can also pay a small, but extra fee to an external company in order to have the pleasure of
having what should be minimally acceptable gameplay (*you know the kind you get in every other mmo you currently or have recently played) in FFXIV ARR.
Comeon - such a deal. You are just a jerk if you don't want to use your noggin and figure this all out...what? You just want to buy a game, sub to it and enjoy an on-par experience like your friends? Uhm...not gonna happen unless you do all these other things. Don't want to? Ok, ba-bye, you are of zero interest to this franchise anyhow, go somewhere else.
Yea. Thats the unfortunate attitude I see over and over from many/not all, but many who don't have the lag or issues themselves. Very good p-r for FFXIV ARR. We don't need new players, we are just fine without ya.
How about specifically addressing the problems even if they are complicated, even if no answer currently exists S-E? Not another, 'well we will take a look at these issues sometime SOON' --- specifically respond on a regular basis and show at least something to your customers that you are going to proactively, positively do about this problem.