Originally Posted by
Mjollnir
Why can't this system be automated?
Once a user has been blacklisted by, say, 200 people (number pulled out of the air), all characters on their account (or SE-ID) can no longer talk - eg no /say, /tell, /shout and whatever else. A message pops up on their screen telling them so and to contact a GM to start an investigation to have their character unblocked. Gilsellers wouldn't be able to do so, and in the unlikely event this is used to grief a player, a GM could restore their rights. Importantly, it doesn't stop them from playing the game and doesn't stop their subscription.
This way you could not only block gilsellers from talking, but abusive and racist players too.
You could go an extra length for peace of mind and have a /block function and a /blacklist function - the /blacklist doing what was mentioned above (essentially an auto-report tool) and the /block just for people you personally dislike or find annoying and don't want to hear, even if they've not actually done anything wrong. Both functions would have the same effect from your point of view, just the blacklist would add to user-regulation of improper play.