(EU/PAL) In-Game Item Campaign with ShopTo!

I didn't get anything in the mail other than the PayPal confirmation as well but it showed immediately on my ShopTo account.

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Originally Posted by Calypsia

No we're not close to the end.
Bought a digital game card, received a PayPal confirmation mail but nothing from shopto.net. No mail. No orders. No code.
WTF is wrong with this website... Incredible

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https://i.imgur.com/qV5htfv.png
if you go to your account then orders you should see something like this, else you have problems, but yh I'm asumming they give the codes out in waves or manually process each and with so many of these orders going out maybe might have to wait a couple of hours, or wait till working hours so like 9am

EDIT: If you have a problem with the order not showing up, you might have to go and ask for support with the order. Would be best to copy your Paypal Transaction ID (2nd line from top, under time and date it was ordered) in case they ask for it in order to track that you've paid for it and the system didn't log it into your account.

EDIT 2: Mine went from processing to completed took about 10-20minutes but I finally have my mount,lnc spear and attire. and 60day card too ofc

EDIT 3: Just to mention, when the order shows up as COMPLETED, click the order itself and you'll get two codes: The DLC and the Game time card: The DLC one (which looks like XXXXXX-###-XXXXXX-###) you want to put into
https://redeem.finalfantasyxiv.com/ which in turn, returns you 3 codes to put into mogstation (mount code, attire code and spear+50aetherytre tickets code).
Also helped a friend get through this too, took the order to become completed in about 5 minutes for them, so check occasionally with the order page (https://www.shopto.net/account/orders if you are logged on already). Hope this helps!

Quote:

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Originally Posted by Calypsia

No we're not close to the end.
Bought a digital game card, received a PayPal confirmation mail but nothing from shopto.net. No mail. No orders. No code.
WTF is wrong with this website... Incredible

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Same for me, and for others I noticed on Reddit. Either there is bug on ShopTo or they have lag on their transactions. I'm gonna give it some hours and check again later if progress has been made.

EDIT: After a while the money was added to my ShopTo balance. The digital timecard order itself seems to have been lost to the void. I just used the balance to purchase it again and I got it all now.

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Originally Posted by Chocolys

Same for me, and for others I noticed on Reddit. Either there is bug on ShopTo or they have lag on their transactions. I'm gonna give it some hours and check again later if progress has been made.

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What exactly is showing in your orders?

*sigh* You need CC for making a account. Kinda lame to be honest.

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Originally Posted by ShadowHunterrX

*sigh* You need CC for making a account. Kinda lame to be honest.

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or a debit card, OR if you express checkout you can use paypal.

This... :
https://i.imgur.com/oJzEwkG.png
><

I just got an answer : "We apologise for the delay and this payment is going through a random security check and will be released shortly, you will receive this code by going to the order section and clicking into this order later today."

Random security check ? With Paypal ?

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Originally Posted by blindfoldedkaos

or a debit card, OR if you express checkout you can use paypal.

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Not gonna pay for a debit card for only 1 use and there is no express checkout if you dont have a account. Which you cannot make without creditcard ! *salt levels are rising*

O well to bad , maybe next time :) !

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Originally Posted by Crystallis

This... :
https://i.imgur.com/oJzEwkG.png
><

I just got an answer : "We apologise for the delay and this payment is going through a random security check and will be released shortly, you will receive this code by going to the order section and clicking into this order later today."

Random security check ? With Paypal ?

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Got the same issue, placed an order and paid with Paypall but no order is showing up. Didnt receive an answer yet.

So, they sent my friend the normal version of FFXII instead of Steelbook what he ordered. They dispatched my Steelbook yesterday (hoping it really is Steelbook). We got our codes, thankfully. Friend got charged twice tho, so they put the extra into his ShopTo account balance. He's gonna order KH now and give the extra code to a friend who can't order. All in all... even though we did finally get this, please SE, choose a better partner next time. Or if you do go with ShopTo again, make sure they have the proper stock before.